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Razorpay Complaints & Reviews

razorpay.com

2.8

Updated: Mar 2, 2025

Complaints 3550

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1646

Good! Razorpay values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Razorpay step up their efforts to fully resolve all complaints 👍

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Razorpay amount deducted - irctc ticket not booked

Payment Deducted but Transaction Not Updated for State CET Cell

UPI transaction -Amount successfully deducted.Not credited to Merchant website.Refund related

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Mht cet fees payment is failed but money got deducted from bank account

Razorpay not issuing refund

Razorpay killed by son

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Dear Sir, Samadhan Choudhari Osmanabad 09/0 Subject: Request for a refund for the product

I have done the payment and didn't get the services pls solve issue sir I request

I had payment but didn't get services

Razorpay reviews & complaints page 10

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Address: SJR Cyber Laskar, Hosur Rd, Adugodi, Bengaluru, Karnataka 560030

I have opened an account in razorpay which gives a payment gateway to receive money from customers.
The money is blocked in razorpay and it is stuck and they say that the account is blocked . Tried reaching to razorpay support and they keep stalling and the issue is not resolved . All they say is the issue is being handled but no update on what is being done....

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RAZORPAY/KBQWNYrU2×syhp/[protected]on28/8/2022
Online transfer from bank to beneficiary failed. Amount deducted from bank. Did not credited back. App was razorpay
Amount Rs 3000...

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I booked a ticket on 29.08.2022 by using irctc app and payment also debited from my account by using Google pay razorpay but ticket not booked when you refund my amount please refund my amount...

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I have booked a ticket on 29.08.2022 by using irctc app the payment was successfully done by using Google pay but ticket is not booked when my amount will be refunded...

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I made a transaction in NPS app to add 39000Rs as contribution to tier I service. The razorpay gateway says
transaction failed but money got debited from my Google pay account and transaction in Google pay is Success UPI
TRANSACTION ID is[protected] and the Google transaction ID is CICAgJDkpsHeTA

Transaction date : 28th August, 2022...

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Yesterday midnight I have made the payment already but I haven’t received the conformation mail of shipping the item so I want to cancel my order and want payment refund...

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I had an online transaction worth rupees 13, 193/- via google pay on 3rd of august 2022 to a website called hunyhuny but unfortunately the payment was unsuccessful & the order wasn’t placed . The said amount wAs debited from my bank account and it was shown as successful transaction as i reviewed the bank statement . But not credited in seller’s account . I have also raised a complaint in my bank against unsuccessful payment and they...

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Address: F4, Mehta chambers, Purshottham Niwas, Dabhade Ali,

I ordered t shirts form aliyashops but no update since order. 3 days have been passed. Now that links shows, wrong link. Payment done that merchants name is shown as Beladiya bharatbhai laljibhai. Payment Id-pay_K8kbGm30oBu3Uf...

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I was recently sent a series of messages (screenshot attached) by Razorpay which were positioned as a click-bait. I don't owe Bajaj Finserv anything. So, why is Razorpay sending me a message which is positioned as if I need to pay Bajaj Finserv? I'm not only sent the original message but also a reminder which looks as if I am missing an EMI or an outstanding payment. This is exactly the kind of malpractice we're warned against to avoid fraud....

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Address: INDIA

While booking tickets through IRCTC on dated[protected], chose option of Net Banking for transaction, the payment was done via razorpay and the money got deducted but the tickets were not booked. When tried contacting customer service of razorpay there was no response.
If transactions can't be done via razorpay on irctc it should be removed from there as a payment gateway. IRCTC transaction ID: [protected] & Razorpay payment id: pay_K7Ok6qNnwbRxdE....

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I had applied for razorpay payment gateway services and i had given them every document they asked but they rejected my account for pointless reason,

i had requested them multiple times to re- review my account and every time i get the same email stating that we cannot activate your account,

Email associated with the account - [protected]@gmail.com...

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Website: vlebazaar.in

I have paid through your payment gateway system on LAZYPAY pay later option. pay 1 time but deducted 2 times
pay 249
paid amount showing 249*2= 498
payment date 17/07/2022
already after 1months no any help or return or payment status updated. need help.
Mobile no.- [protected]
Chandan Bag...

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Address: Plot No 4, Numberdar Market, Grace road Sec 28 Gurgaon 122002

I ordered a product worth Rs.2199 from VLEBAZAAR. Plot No 4, Numberdar Market, Grace road Sec 28 Gurgaon 122002 with respect to order ID #1714049 and also had paid through Airtel money online and got SMS like this (You have made a payment to RP-MISC of Rs. 2199 from a/c no. [protected] Avl Bal Rs. 11.00. Txn ID PH[protected]. Dial 400 or [protected] for any discrepancy.)..and after some hours I tried to cancel the order but it doesn't work...eventhough...

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Sir/Madam,
I would like to inform you that I applied online from the MTDS for the post of receptionist cum clerk and payment has been successful and deducted Rs. 300 from my bank account but application number not generat.
I already inform to MTDS and Razorpay but this case is pending from 30 days and till now did not refund my money. Repeatedly I emailed but did not resolve my case. They are harassing me. I already inform...

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Hi Razorpay Support Team,

I am really concern about your serveries are being misused by some fraudulent websites like looks100.com.
I made an order on looks100.com on Aug 9th and made payment of 3, 198 INR for 2 items with transaction ID (T2208091855414263706905) and Order ID (#LX2081). It has not been delivered so far and there is no any update from there side. On their website they are showing tracking detail but...

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Address: Bangalore

Website: Nil

I have not apply for any loan via Razorpay but still I have been charged certain fees
My account got debited on 17th august 2022...

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My name is Samiul Islam I am conducting online classes from April 2022 through zoom meeting for that i am charging small amount as donation. someone suggested to me about Razorpay payment getway service, so I created account on Rozorpay and completed KYC as they asked and demanded. even I submitted MSME certificate and payment voucher which i am providing to my studdents.Razorpay blocked all studdent payments and when i took followup about...

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I made a payment for school fees of holy cross school Agartala. While making the payment via razorpay, it suddenly came with a request from Airtel [protected]@mairtel. I made the payment but the school didn't receive the money. Amount 3770/-, UPI trxn ID[protected] date 04/08/2022 time 09:12 pm. Kindly refund the amount as early as possible...

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Address: hyderavad

My money debited from my account to Razorpay. Why your debited from me.I didn't even take any loan from Razorpay. So i want my money back or else i will raise complaint on Razorpay...

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Address: Bengluru

I have never subscribed e-NACH through Razorpay, though every month debit is happening. Please provide me details of why this debit is happening in my account.
Following is NACH transaction details.
DEBIT ACHDr NACH[protected] CTRAZORPAY ....

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