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Razorpay Complaints & Reviews

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Updated: Mar 2, 2025
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Razorpay reviews & complaints page 11

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S
Sangeethapalani76
from Bengaluru, Karnataka
Aug 6, 2022
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Money got debited but merchant did not receive the money

On Augaut 6 2022 I was paying Malarbar gold and Diamonds Rs.5000 the money got debited but the seller did not receive it.
Kindly refund my money....
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A
Anand Vikram
Aug 6, 2022
Aug 6, 2022
This thread was updated on Aug 6, 2022
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Deduct money with out any transaction

Address: Aliganj, Sector L, Aliganj, Sector L, Aliganj

My name is Anand Vikram, [protected] contact number, Why are you deduct 192 Rs
INR 192.20 debited to HDFC Bank A/C No XXXXXXXXXX6278 towards Razorpay software pvt ltd / [protected] with UMRN HDFC[protected]...
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T
TitusG
from Chennai, Tamil Nadu
Aug 5, 2022
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Money get auto debited from unknown person

Dear Sir/Madam,
I would like to inform you that I got deducted in bank account. registered mobile number is [protected]. All the emi have been debited on due date from my ICICI bank account but on dated 05-August-2022 an amount of 478.00/- has been debited from my account through razorpay and transaction description is DEBIT-ACH/CTRAZORPAY/[protected]

I request you to please investigate the aforesaid matter and reimburse...
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M
Monu Naveen
Aug 5, 2022
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Money debited but transaction failed

Money debited from my account but neither received at merchant end nor refunded even after 18 days to my account.
Transaction ID by razorpay
JtcxrMQDriN0bL
Bank HDFC...
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A
ajay6597
from Guwahati, Assam
Aug 3, 2022
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Money Deducted

An amount Rs 3075 has been deducted from my account on 3rd, August 2022 by the unauthorised person. Kindly resolve the issue. Payment reference no. ECS CTRAZORPAY.
I have to pay an EMI on 3 august 2022 to L&T Finance.
why 3075 is deducted?...
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K
krishna devwanshi
Aug 2, 2022
Sep 15, 2022
This thread was updated on Sep 15, 2022
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Money deducted from my account but showing on NPS

I was making a contribution of 10 thousand to my e-NPS account (National Pension System) through Razor pay payment gateway today (1 Aug, 2022) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my ICICI bank account but not credited to my NPS account.

PFA screenshot from my bank account for transaction details. Please help....
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O
Online Toll Free Helpline Number Call:-09153-091741 Call Now
Jul 30, 2022
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Mcmxmccmmcncc

Kckfdkxkxkzkxkxk...
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As We raised multiple request but no action/ Refund process.
As per recent issue, Payment done by our client to Razorpay merchant ID HknZsG1nBN8lH7 That was inactive. we were in process of account activation in between after long time client withdraw booking request. I requested to refund client amount as client does not want to take service from us. because amount was on hold with Razorpay. Based on request partial amount was refunded...
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S
Sanjay Mukund
Jul 26, 2022
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Hold the settlement without explain reason

We are using Razorpay Payment gateway for Online store. The are making trouble to us regarding asking Customer details Prodct details Customer product received mail, Tracking dettails .Aroud 15 dauys asking repeadly and hold the settliment amont which customer pay....
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T
thamimm
from Chennai, Tamil Nadu
Jul 25, 2022
Oct 15, 2022
This thread was updated on Oct 15, 2022
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Amount Debited from my Savings account - But Not transferred to integrated account

I had transfer Rs. 327/- from my Indian bank savings account No.[protected] to integrated account No. [protected] dated on 21.07.2022.. The above said amount is debited from my indian bank savings account, but, so far the amount was not transferred to my integrated account.. So, i request you may please rectify & resolve this problem as early as possible..
- Thanking You...
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M
Megala M
Jul 18, 2022
Jul 18, 2022
This thread was updated on Jul 18, 2022
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Regarding the payment of clinikk which is not reflected to the account nor my account

I have paid the health insurance of clinikk Rs 800 through googlepay . The amount is deducted from my account but not reflected in clinikk health insurance payment but where the amount is debited and not credited to my account nor health insurance account. but it shows that payment that airtel has requested money then my amount has deducted from my account and not received for clinikk health insurance how do I refund the amount to my account......
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S
Sudip8327
Jul 17, 2022
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Refund

Address: Ghatal

I made 5000 and 5000 payments through razoroay payment gateway. My charge bag has been declined by your merchant bank. SBI Bank and ICICI Bank. Give me my money back to my bank account as much as possible.
UPI reference number-
1.[protected]
2.[protected]

Refund my money otherwise send my money back account
Name- Mithu Rani Mondal
A/C[protected]
Ifsc Code-PYTM0123456
Account...
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V
vfordeepak
Jul 16, 2022
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Payment issues

Amount 2954 us debited from my account, however the fund is reached the payee account. Reference number[protected]

Pls refund my money...
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G
Gaurav Gupta
from Srinagar, Jammu and Kashmir
Jul 15, 2022
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FRAUD by Ekaks.com

Hi,
I recently purchased a Jio phone from the website https://ekaks.com/
They are using your gateway to process the transactions,
However, after getting the money from me (attached screenshot) they have neither sent any confirmation mail, responded to my mails and there phone number is NOT working,
Please get my money refunded, and BLOCK their access to your payment gateway,
Regards
Dr Gaurav...
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K
Khli01
Jul 15, 2022
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Refund my 2900

Please refund my money 2900 immediately.my account had suspend then why they hold my settlement, please refund my amount.
AC no.-[protected]
Ifsc-KKBK0001757...
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R
Riyatt
Jul 15, 2022
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Fraudulent transaction

There has been 3 fraudulent transaction back to back on my card. Out of which two was via Razor pay and one was via PayTM. I immediately blocked the card once I saw series of messages. However after i did this, i am getting rape threats from this number[protected]. I do not know what to do but till yesterday evening i received continuous WhatsApp calls...
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D
Dr. Shivani Singh
Jul 7, 2022
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Incorrect transaction

I was making a payment of Rs. 15, 000/- to my mother using gpay which is linked to my sbi account but the payment went to "airtel" instead. this took place on 7th july 2022 at 3:14pm. the transaction id is :[protected]. the gateway used by the fraudulent recepient was razorpay. the upi id of the reciepient is "[protected]@mairtel"
I want a full refund of my money which was wrongly transferred.
kindly look into it and do the needful...
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K
kamlesh kamaliya
Jul 6, 2022
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Mony debit

Address: Ahmedabad

Ref no.[protected]

Amount:_ 2406

Where amount debit...
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P
PRINCE GOYAL MM
Jul 5, 2022
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Online payment fraud through razorpay

One person name Ritik Sharma and his mobile no. [protected] call me for sale and purchase of material with his firm and told me to make a payment to my account and i will be sent to you your material once a amount will received to me. i send him the total amount which he want i.e. Rs. 12000/- & Rs. 4400/- vide UPI Ref. No.[protected] &[protected] through razorpay.
Pls help to recover the amount which has been send through razorpay...
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A
Amrut A Deshmukh
Jul 3, 2022
Dec 10, 2022
This thread was updated on Dec 10, 2022
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NPS Transaction failed but amount for debited from my bank account

Hi, I tried to contribute to my NPS account on 03/07/2022 through Razorpay payment gateway. The amount for debited from my bank account and in my UPI app the transaction shows successful but in NPS website it showed transaction failure. Hence the contribution is not considered by NPS and I didn't receive any SMS from NPS that units will be credited. Attached below are proof that amount is debited and transaction has failed in NPS. Please...
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