Submit a Complaint
Claimed

Reliance Fresh Complaints & Reviews

www.reliancefresh.info
1.3
Updated: Feb 4, 2025
Complaints 2152
Resolved
538
Unresolved
1614
So far, so good. Reliance Fresh is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Reliance Fresh will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Reliance Fresh

Having problems with Reliance Fresh?

File a complaint and get it resolved by Reliance Fresh customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Food
Reliance Fresh

Recently resolved complaints

View all complaints

Most useful reviews

7
Wrong charges of Theft
8
acceptability of sodexo coupons
5
Food card not accepted

Reliance Fresh reviews & complaints page 39

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Dipankar Bharadwaj
from Tamluk, West Bengal
May 14, 2018
Report
Copy

wrong display of price and billing

Address: 753003

I purchased 500gm of almond from kanika chaka reliance fresh store, where themrp is mentioned as 490 and after discount is 365, but when i saw the packet it was mentioned as mrp 461 and while billing it appeared 369. So i reported about such discrepancy to the store manager but he said he's helpless and have no answer. It's not expected from reliance brand....
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Reality Smart Successful LIFE
from Agra, Uttar Pradesh
May 13, 2018
Report
Copy

system and service

Address: Gurgaon, Haryana, 122001

The reliance fresh store on pataudi road gurugram. I visited and there was too much of rush and only four cashier were there. Firstly i stand in a queue and at the bill the time cashier refuses me to do bill with paytm. They told to stand in another queue, i waited in that queue and at time of payment the computer did not accept paytm method, it doesn’t accept my paytm otp. And the cashier told me to go to another queue, it was too frustrated...
Helpful
Found this helpful?
Write a comment
Report
Copy
Y
yummy tummy
from Bengaluru, Karnataka
May 13, 2018
Report
Copy

double transaction

I made a purchase at your reliance fresh store on 4th may 2018, lady counter swipe my credit card but error came so i paid by cash. Now afterwards i saw that it has been charged to my credit card.
Please refund the amount. I already made a compliant at the store but till date not resolved.
Transaction details:
04/05/2018
Amount : 75.40 in credit card and 75p paid in cash
Fyi attached proof...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
smita sinha1
from Mumbai, Maharashtra
May 12, 2018
Report
Copy

double transaction happened

Address: 411027

Hi madam/sir

Please be informed that double transaction happened at reliance fresh located near kokane chowk pune. When i asked for the refund they are telling me that transaction will automatically get refund and before that they were telling me that transactions are correct. This is not for the first time i am seeing this situation. As reliance is a brand so such kind of behavior is not acceptable.

Kindly do...
Helpful
Found this helpful?
1 Comment
Report
Copy
G
Gutta Lokesh
from Hyderabad, Telangana
May 10, 2018
Report
Copy

staff behavior

Address: 500094

For the past few years reliance fresh has been my first choice as my grocery store, at my address defence colony, sainikpuri, secunderabad 500094. They have good product list with friendly pricing and offers.

But lately the behavior, of the billing staff and supervisor in charge, is very rude.
When inquired for delays in billing process and presence of large ques at counter they respond in a very harsh and rude manner,...
Helpful
Found this helpful?
Write a comment
Report
Copy
Y
yog_cc
from Patiala, Punjab
May 9, 2018
Report
Copy

refund of rs.1954 and harassment by reliance fresh.

Address: New Delhi, Delhi, 110007
Website: Delhi

Hi, on 03.05.2018, i purchased several item from reliance fresh, sarai rohilla padam nagar delhi rs. 1954 and paid the said amount of rs. 1954 through paytm wallet. Amount got deducted from my wallet but payment was not received by the said store. Thereafter, i paid rs.1954 in cash on assurance of the store that the deducted amount will come back in my paytm wallet within 24 hours. It has been 6 days but i did not receive back rs. 1954 in...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Shelliee
from Delhi, Delhi
May 8, 2018
Report
Copy

amount deducted from paypal but payment timed out from store end.

Address: Cuttack, Odisha, 753004

Hi there,

It's been a week i purchased groceries of rs.1275 and payment mode was bharatqr (Payzap). Amount got deducted from my wallet but payment was timed out from store end. I had to pay via my card again.
I had raised a complaint to payzap team they told it would be refunded back within 10days else i need to contact the merchant i. E. Reliance.

Could you please investigate and contact me on my cell...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kumar Vikash 1986
from Naini Tal, Uttarakhand
May 7, 2018
Report
Copy

insulting customer and restricting to enter inside store before closing time

Address: Khordha, Odisha, 751002

I kumar vikash have been insulted and restricted to enter inside the store while visiting the reliance fresh samantrapur at 9:27pm by saying that the store is closed now, while the actual closing time is 9:30pm as per reliance fresh schedule.
I was in need of a product very badly but the security guard not allowed to enter inside the store within time schedule
Details-
Store name: reliance fresh
Location - samantrapur,...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Dharanesh_E
from Bengaluru, Karnataka
May 7, 2018
Report
Copy

dates or karjoora

Address: Bangalore, Karnataka, 560056

Hi. I bought dates (Bundle two packs) from reliance fresh - ullal road bangalore.
I believe this is the number one worst product in india. We just had two pieces, myself and wife got omitted whole night, still stomach is burning with bad gas. You guys making us fools, giving offer on dirty product and causing health issues. Never come to your dirty fresh again....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Saurob Gangulie
from Damoh, Madhya Pradesh
May 7, 2018
Report
Copy

points not upgraded in card/mobile phone

Address: Jabalpur, Madhya Pradesh

Hi, I shopped last month but didn't get points upgraded neither in my card nor in my phone. As I have no proof so couldn't claim.
Couple of days back again for my shopping my account still showed nil balance of points, as told by one of the customer service person.
Here I attach the bill for your reference.
Positive response expected
Regards
Shruti Tiwari...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mayank1107
from Mumbai, Maharashtra
May 7, 2018
Report
Copy

plastic being sold in name of sugar

Address: Pune, Maharashtra, 411028

Hi team,

I recently bought sugar from reliance fresh wanowarie pune (Near ccd).
While using the sugar we noticed that the sugar cyrstals are not getting desolved neither in hot water nor in tea, coffee etc.

We touch these undesolved crystals these feel like plastic.

I really want to want register a complaint to do a quality on the products being sold in reliance fresh.

Please...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
sunil.koli77
from Chennai, Tamil Nadu
May 6, 2018
Report
Copy

amount taken more then mrp

Address: 600054

Today i purchased home need items from reliance fresh at avadi chennai... One of the item is kabuli chana 1 kg... (Reliance best farms, premium grade)
Mrp is rs.131/-... But they are taken rs.183/-.
When i saw, i complained... They given difference amount rs. 52/- and give me another bill receipt... But this receipt also same amount. (Rs.183/-). They are not rectify the price in there system... Please ensure... They are taken...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
priyanshu Patel
from Rajkot, Gujarat
May 5, 2018
Report
Copy

customer service/ aa battery isle

Reliance fresh food supermarket, all i wanted is 10-15 aa size batteries for my little girls toys. I am an overseas traveller and went to this supermarket due to just its name. But that was a disaster.
Customers served while chewing tobacco, and lady in front of me was irritated. But couldn’t speak up, i guess due to social culture we grow up in. For privacy i didn’t take photo of serving person. But mamager did confronted him...
Helpful
Found this helpful?
1 Comment
Report
Copy
N
naturecare
from Mumbai, Maharashtra
May 4, 2018
Report
Copy

reliance fresh sells mangoes, sapotas, guavas and papayas those are artificially ripened using calcium carbide

Address: 560100

Everytime I go to buy fruit I find that some fruits are ripened with complete yellow colour and some fruits with patches of yellow and green and with some there is white residue on the fruit. I knew this is because of man made ripening process. The fruits don't taste good, they are dehydrated, no taste, sometimes tastes bitter, sometimes irritation on tongue while eating. The guava ripens & rots quickly. The papaya looks yellow but it is...
Helpful
Found this helpful?
1 Comment
Report
Copy
I
Indeshwar Mishra
from Bengaluru, Karnataka
May 2, 2018
Report
Copy

turmarind

I bought a tamarind packet from reliance fresh khardaspura road banglore. When we were taking fresh piece, customer care people roaming their offered me another pack which was buy one get one free. I opened the pack today amd it contain lots of insects in it that too live.. It was horrible.. Kindly ask them to discard those items in sale and reimburse the money to us or else give fresh piece.....
Helpful
Found this helpful?
2 Comments
Report
Copy
D
Debadas Panda
from Hyderabad, Telangana
May 1, 2018
Report
Copy

very very bad service

Address: 500040

Dear team,
I was regular purchaser of reliance fresh present near by my home, as rao nagar, hyderabad. Last one year i was purchasing my complete grocery from this shop, but due to bad service and behavior of your staff i have shifted to bigbasket and groffers. Despite of several time i have complained about the billing and behavior they does not care. So i have reduced my shopping there and i have decided to stop purchasing from...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
S.s.gulati
from Noida, Uttar Pradesh
Apr 29, 2018
Report
Copy

abuse and humiliation by staff at reliance store

Address: Ghaziabad, Uttar Pradesh
Website: Reliance smart / reliance fresh

I am really devastated by the staff at reliance smart store here. I and my father were on billing counter for vegetables. We were differentiating the discounted and fresh vegetables of our cart when the billboy of adjacent counter put allegation on us telling our billing boy to see if we are cheating and mixing the fresh and discounted vegetables to which we replied that they can check but we aren't like the ones who cheat. Like that... For...
Helpful
Found this helpful?
1 Comment
Report
Copy
H
harshvardhan gupta
from Jaitaran, Rajasthan
Apr 29, 2018
Report
Copy

staff using the products which are free with the products

Address: Jaipur, Rajasthan, 302021

Yesterday i purchased one nestea ice tea and one sipper which is free with that product. They have not provided the free product because they don't have it. The staff is using the free product and they don't have it for the customers. After 10 minutes of discussion they cancelled my bill and give me the money back. This is the worst service i have got from any store. Please take immediate action....
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Prashant2108
from Bhinmal, Rajasthan
Apr 27, 2018
Report
Copy

worst payment services and rude behavior to me by your store manager

Address: Jaipur, Rajasthan, 302012

I went to your jaipur vidhyadhar nagar reliance fresh store in today evening. I had shopped some grossary of amount rs 967.00. The amount had been debited threw a excuse terminal as processed by cashier. After payment the cashier would not gave me the shopped grossary. He say me the edc terminal was on offline at the time of transactions by debit card. At the time of payment by edc a message appear on my cellphone screen that a amount of...
Helpful
Found this helpful?
2 Comments
Report
Copy
A
Arpan Shukla
from Noida, Uttar Pradesh
Apr 26, 2018
Report
Copy

pillsbury atta

Address: Pune, Maharashtra, 412207

I have purchased pillsbury atta 5kg at rfresh at wagholi, pune, price mention near atta counter rs.168 and they billed be 230 for the same product. And when i asked to refund they are saying cant possible with rude behavior by store manager. This is acceptable at all. I hope you will teach a lesson tom store manager regarding this.

Thanks
Arpan
[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

S.N. Energy And Food
1.7
(3)
Gokul Milk
1
(149)
Bangalore Cake Shop
1.3
(8)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR