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Reliance Fresh Complaints & Reviews

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1.3
Updated: Feb 4, 2025
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Reliance Fresh reviews & complaints page 43

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A
abiuser
from New Delhi, Delhi
Feb 4, 2018
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women harassment

Address: Gurgaon, Haryana, 122001
Website: www.reliancefresh.co.in

Today, while i shop on reliance fresh, sector 15, gurgaon, one of their billing employee mukesh kumar[protected] has abused/ragging by yelling loudly to a new joinee"female" coworker and i thought it was just a employee to employee chat but when i got out from the store, i saw that lady crying! In a corner, i went there and get mukesh to say sorry to her but instead of feel sorry, he said i didn't say anything, (Why would she will cry then,...
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E
ersubin
Feb 4, 2018
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reliance fresh - payzapp 15% cashback max upto inr 150

Address: Thrissur, Kerala, 691510
Website: relianceretail.com/reliance-fresh.html

Hi,

On 15th december 2017, i had transacted for inr 1, 214.88/- using payzapp app to avail the 15% discount scheme in reliance fresh stores

I am supposed to get a cash back of inr 150/- as per the guidelines.

Discount not yet credited and my bank has advised to contact reliance fresh team, who as usual never address customer complaints promptly

Kindly advise...
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P
prmeena29
from Jaipur, Rajasthan
Feb 2, 2018
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complaint about misbehavior

Address: Jaipur, Rajasthan, 302017

I have purchased some items from your reliance fresh store rajapark jaipur
Rajasthan on 31st of january 2018.

After purchasing your one delivery boy mr. Gopal had misbehaved & accused and threatened me.

You are requested to kindly do needful at your end and intimated to me. Pl note i am very old customer.

Yours sincerely

P r meena
Mobile no. [protected]...
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H
Harish_N75
from Tirur, Kerala
Feb 2, 2018
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amount deducted twice has not paid back

Address: Bangalore, Karnataka, 560062

I have purchased almond for 349/- in Reliance Fresh on 24th Jan 2018. I gave my Citibank debit card for paying the amount. I got confirmation message from Citibank. Since the counter person couldn't get the printout, she asked for another card. I gave my SBI card. I got confirmation message from SBI. Also she got the printout of confirmation. After this she said the amount deducted from Citibank will get reversed. But, so far it has not happened....
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V
venkatesh gadamsetty
from Ponnuru, Andhra Pradesh
Feb 2, 2018
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cashback not received still in month

Address: 533001

Sir i am venkatesh. I had done 2 transactions in reliance fresh on 24th december using bharat qr ising payzapp. Dut i didn't get 15% cash back amount till now. Can u plz go through this issue. And kindly send my cash back amount. I am attaching my transaction details plz go though this. Thanking you. G venkatesh ph-[protected]. I already contacted payzapp customer care they are saying plz contact to reliance fresh store...
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R
RRKotwani
from Surat, Gujarat
Jan 30, 2018
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inability of acceptance of payment through bharat qr code

Sirs,
Since last few days i have been visiting reliance store in my city junagadh (Guj), purchasing items and wanting to pay the bill using bharat qr code, but the counter person keeps threatening that their system debits amount twice due to delay at some point (Best known to them) and then i would have to go through a long process of refund, hence it is advisable not to pay through bharat qr.

Now, on one side there...
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N
NirmalRoy
from Sivakasi, Tamil Nadu
Jan 27, 2018
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home delivery not delivered even after 27 hours

Address: 641038

I had ordered a rice bag on 26th noon after i was assured delivery before 9 p. M. On 26th from your nsr road, saibaba colony, coimbatore. But even after 27 hours this rice bag has not been delivered. If you cannot deliver the ordered rice bag within 24 hours why do you promise delivery same day? I would have picked up from some other store. Now i want to cancel this order and want my cash back. I have spoke to so many different people right...
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P
PramodGarg12
from Raipur, Chhattisgarh
Jan 26, 2018
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sales person did not comply to the offers on products in the store

Address: Indore, Madhya Pradesh, 452010

Problem description - the offer was that
- on every 700 rupees purchase, 1 kg sugar is free
- my purchase was of about 2100 rupees, thus 3kg sugar should have been made free on it
- but the sales lady denied to give 3 kg of sugar and insisted on giving only 1kg of sugar on 1 bill
- we were members of separate families therefore for our convenience, we told her to separate bills, but the employees their were...
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J
jasim mohammed baramy
from Idukki, Kerala
Jan 25, 2018
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lack of knowledge of staff and manager

Address: Kozhikode, Kerala, 673001

Reliance fresh staff calicut beach (Kerala) don't have much knowledge of products and offers.

Especially different offers of payment like paytm, bharat qr, jio money.

Cashier always refuse to accept all these

I have tried several times to pay via bharat qr and they said not possible. But there is a big display board mentioning the these offers.
Need your urgent assistance on these...
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M
Mamta Bora
from Pune, Maharashtra
Jan 19, 2018
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debited twice on 17/01/2018

Address: 411017

Urgent help needed.

I did a purchase in reliance fresh at pimple saudagar pune branch on 17 jan 2018. The cashier did debit on my card twice for 1656.69 thinking it failed in the first attempt. I was hoping the refund will be initiated or done by now but no updates. Kindly help me get the refund done.. Debit card details :
Hdfc bank
[protected]
Mamta bora...
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V
Vid Ya
from Bengaluru, Karnataka
Jan 16, 2018
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worst staff ever I have come across

Address: Bangalore, Karnataka, 560050

This happened with my mom today around 5:30 in the evening. She had purchased some vegetables for rs.50+, and had given rs.100 to the cashier after billing. The cashier who s supposed to be a guy, went to check on something and arguing with my mom that she never paid instead of giving the change. This is not the first time they r creating such nuisance. Instead of doing this cheap tactics, you guys can better sit on road and beg!!! I don't...
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1
123rao
from Chandur, Telangana
Jan 11, 2018
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wrong prices every time

Address: 508207

I have visited reliance mart in miryalaguda on 10/1/18, i bought some grocery items, bournvita price on rack showed 165 but when at billing time they charged 197, we asked the staff he said i dont know, i spoke to staff after some time they want to give some items for the extra price charged with some sample coffee packets, they they give money finally.

This store in miryalaguda is not a good store its cheating customers every...
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N
Namita Bhandarkar
from Mumbai, Maharashtra
Jan 10, 2018
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illegal supply

In virar reliance fresh outlet there is an issue with milk. Full quantity of milk everyday has been given to the tea vendor and not to costomer. Store manager take additional amount from tea vendor and supplies milk to them. My father at the age of 62 goes to buy milk to the outlet and he has been stopped. Employees have been very rude with him. I am part of zee news company let me know if i have to make a news out of this....
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L
Lavanya Sabapathy
from Bengaluru, Karnataka
Jan 7, 2018
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too tedious to bill for a single item takes 1.5 to bill for a cake

Address: Bangalore, Karnataka, 560078
Website: W

There is separate queue in super markets like spar, bigbazaar, dmart for less than 10 items and for senior citizen. Find it really wierd in relience freah to stand in general queue in reliance fresh to bill a single item. Though reported several times to the customer service desk at the super market location, no improvement. Really disgusting to stand in general queue to bill a single item....
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A
amitansu570
from Kolkata, West Bengal
Jan 3, 2018
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misbehaviour of reliance fresh guard and took my belongings

Address: Khordha, Odisha, 751001

I went to reliance fresh madhusudan nagar bbsr.. I was about to purchase something my mom called me as she suffers from chronic health disorder i had to take her to home.. So i atonce went.. I kept my bag outside at luggage counter.. As the timing of closing of shop was 10 pm.. I returned around 9 50 pm as i had forgotten to take my bag.. Then the security by seeing me put the shutter down... And misbehaved with me.. My mother was there in...
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J
Jagadeeswararao Sampatirao
from Hyderabad, Telangana
Jan 2, 2018
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employe working

Address: Ranga Reddy, Andhra Pradesh, 500084

I jagadeeswararao i have visited reliance fresh kondapur store:2907 rr dist 500084
This is the 4 th time im visited the store
Only on bill counter is working remain are shut down. If ask them they told something
But they are simply wasting time by taking selfies and time passing.. 4 th time i’m observing.. Pls take action i[censored] ppl are not providing simple things how can u expect to visit again. Plz provide atleast...
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J
Jacob K
from Hyderabad, Telangana
Dec 26, 2017
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grocery items not received

Address: 500015

We have purchased grocery items on 22.12.2017 at 21:10:31 time from your reliance fresh outlet at reliance retail ltd. Alwal 2008, plot no.19, 20, 33&34, survey no.191, jj jawahar cooperative building society, ranga reddy dist. And the total invoice value rs.1908.25 we have given our axis debit card to the counter, he has swiped the card in pos machine for the said amount and we have received a debit amount message from axis bank, but he...
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M
Manoj-behera
from Bhubaneshwar, Odisha
Dec 26, 2017
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reliance fresh bad quality almond

Address: Khordha, Odisha, 751006

Reliance fresh — bad quality almond


I bought almond from reliance fresh in december 20th 2017. When i opened the packet i found that the almonds are damaged and smell is coming out of the packet. I also tasted one hoping that maybe they would taste better but they tasted off. That's not it. Yesterday when i went to the store and requested to return the package the store manager refused to take it return back. When...
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L
Looka
from Delhi, Delhi
Dec 24, 2017
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store refuse to bill the product

Address: Gurgaon, Haryana, 122001
Website: Store

Today i went to dt mega mall reliance store. One product don't have barcode. Cashier call his senior mr. Santosh. Mr santosh refuse to bill that product he told me that this product's section handling by mr ranjeet and he is on weekly off today. I told him that "if ranjeet is not in store so you guys cant arrange the barcode... If ranjeet left the job so you people can't run the store. Santosh need some training for store operations....
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R
Roopa Rohitha
from Sathupalli, Telangana
Dec 24, 2017
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bad quality wassup french fries

Address: Krishna, Andhra Pradesh

I bought wassup french fries from reliance fresh in december first week of this year. Today i opened the packet to cook and got foul smell from it. I cooked it hoping that maybe they would taste better but they tasted off. That's not it. I bought badam milk and drank it on the same day and found it to be bad as well.
I shop at reliance stores frequently and this is the first time i'm disappointed with your products. I don't know if...
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