Claimed

Reliance Fresh Complaints & Reviews

www.reliancefresh.info

1.3

Updated: Feb 4, 2025

Complaints 2152

Resolved

538

Unresolved

1614

So far, so good. Reliance Fresh is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Reliance Fresh will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Reliance Fresh

Having problems with Reliance Fresh?

File a complaint and get it resolved by Reliance Fresh customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Reliance Fresh

Recently resolved complaints

View all complaints

Unpleasant Experience at Reliance Smart Store - Urgent Attention Required

Complaint regarding bad staff

Refund required of Rs. 243/- on transaction date :05-09-2021

Most useful reviews

Wrong charges of Theft

acceptability of sodexo coupons

Food card not accepted

Reliance Fresh reviews & complaints page 42

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Hyderabad, Andhra Pradesh

The sweets which we have taken are spoiled but the expiry date is till april 2018. Offer doesn't mean we get the spoiled food right. And this is not the first time. The bill they make is absolutely fraud the product which we have not taken will appear in the bill. This is absolutely cheating on customers plz take this complaint seriously. This has taken place in reliance fresh malkajgiri

Thank you!...

Helpful

Found this helpful?

Write a comment

Address: Bangalore, Karnataka, 560076

Website: Reliance fresh grocery store

Reliance fresh located near hulimavu, bannerghatta road, next to ammas pasteries.

Most pathetic billing counter you can ever find in the world.. Even a government hospital serves it's patients better than reliance.

Not the first time, last time i went there, they don't have change for 2000 rupees and when i gave card, they said the swiping machine is down. The second time, no response and only one counter...

Helpful

Found this helpful?

Write a comment

Address: Chennai, Tamil Nadu, 600084

Hi,

I purchased vegtables from purasaiwakkam branch today 22.02.2018 .

The person in the billing section failed to add my bill amount to my account even after telling my registered mob no and simply he confirmed its done.

I crossed this with the In charge in the store & found it was not added to my account.

Add pointing to my account is not important. Inspite of me telling my mob...

Helpful

Found this helpful?

Write a comment

Address: Mumbai City, Maharashtra, 400054

Hello,
Reliance fresh had an offer going in the month of january stating tht if shopping worth 1000 is done an ola voucher, a. Free tide worth 75 would be given..
But wen i tried using the coupon today it says already used.. When the validity is till 23 february 2018.
Another complain is just because it is it 350 character it says its unlikely to be resolved..
Its such a shame that a company like reliance is luring...

Helpful

Found this helpful?

Write a comment

Address: 560029

Website: Reliance fresh

I have purchased goods on[protected] of cost 1336, the serviceman deducted twice from my account saying there is some server problem and the money they did not receive.

They raised complaint against hdfc.
Complaint number is: sd9215445

Complaint is raised but no action is taken yet and i have not yet received the amount.

Please take the required action and return my money back.
Since...

Helpful

Found this helpful?

Write a comment

Address: Nagpur, Maharashtra, 440009

Website: reliancefresh.co.in

Everytime when i go to reliance fresh in nagpur near jagnade square, overall service is good and products are also nice but today behaviour of one of staff member was very rude and coincidencely there was no other member inside shop for billing or for other assistance. I was very frustrated because of that. Finally after billing while returning i complained about the same to guard who was checking bill but after that literally i cried unknowingly.br...

Helpful

Found this helpful?

Write a comment

Address: 600056

Website: Reliance Fresh, Porur, Chennai

I paid ₹ 1638.04 on 06.12.2017 &
₹ 232.88 on 12.12.2017 respectively at 'reliance fresh' at porur branch chennai.
I've been patronising reliance for more than a decade now.
The person at the billing counter offered me that there'd be 15% discount on my purchase by scanning 'bharat qr code' via 'payzapp' app!!
I did so as mentioned above & 2 months gone, haven't received the cashback till date.
I had...

Helpful

Found this helpful?

Address: 753001

Purchased products for rs 1829 from reliance fresh, dolamundai, cuttack today.
Used one sbi prepaid card which is visa enabled. It got declined. Where as the same card i have been using in merchant pos machine.
I know the mdr is very high in prepaid cards. Where as i used sbi credit card, it was accepted.
Request to enable good pos machines to accept all visa enabled cards....

Helpful

Found this helpful?

Write a comment

Address: Medak, Andhra Pradesh, 502001

Website: Reliance smart

I am b. Madhu, i purchased some groceries at reliance fresh in sangareddy. They had gave me a bill of rs.948, i have tried purchased it through my debit card... They swiped the card and money was debited from my account... But it showed the the transaction was failed... Again i had paid them through cash... So i request you to refund my money back to me. Tax invoice no. [protected]
Paymentrefno#[protected]
Date:17/02/2018br...

Helpful

Found this helpful?

Write a comment

Address: Jabalpur, Madhya Pradesh, 482001

I did shopping of amt rs 2300.56 on 12 feb 2017 at reliance fresh jabalpur. There reliance fresh person swiped sbi card on pos (Pos [protected]) but error occurred and transaction was denied. Then he swipped again with (Pos 230831) and payment done. On 13.02.2017 amt of rs 2300.56 again debited from my acc. (Statement attached). Pls arrange refund....

Helpful

Found this helpful?

Write a comment

Address: 600056

I had swiped my debit card 5044xxxxxxxx3058 at reliance fresh store at poonamallee chennai for rs 2390.31 on[protected]. The amount rs 2390.31 was debited from my account but reliance store person told me it was a failed transaction. Therefore once again i swiped for the same amount which was successful. Store official has shown the failed transaction voucher and stated the amount shall be reversed/refund to my account shortly.in spite of...

Helpful

Found this helpful?

Write a comment

Address: 831005

Website: reliance fresh

Since its inception i was the user and was given a reliance card which i was using whenever i was doing shopping. Suddenly i was told the card is not required, the add on points would be done with my mobile number. None told me to get the accumulated credit points transferred in mobile no. Eventually i had thrown my reliance card as the add on is being done on through my mobile number.
Now please advise now how could i have my accumulated...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi, 110059

Hi
This is to inform you that on 9th feb i have done shopping of rs. 6738 from your dwarka sec 12 store and done payment with my debit card the amount had been debited from account but there was a person mr. Prem (Store manager) told me that this is reversal transection pls pay again you will get this money back within 48 hours or i will send money at your home and i have done that again payment with my credit card now it's been more...

Helpful

Found this helpful?

Write a comment

Address: Khordha, Odisha

I shopped at reliance fresh at district centre, chandrasekhar pur, bhubaneswar on 11.02.2018 for rs 1188.41 and paid through my debit card. The man at counter swiped my debit card at one pos but when failed to generate receipt he tried at another pos and the receipt generated successfully. However, my sb account was debited twice (Txn#[protected] rs 1188.41at 7.57 pm and txn#[protected] for rs 1188.41at 8.12pm) for debit card no-xxxxxxxxxxxx3387....

Helpful

Found this helpful?

Write a comment

Address: Guntur, Andhra Pradesh

Website: relianceretail.com/reliance-fresh.html

The reliance fresh store located in 4th lane, arundalpet, guntur, andhra pradesh is not accepting 10 rupee coins as legal tender... This is happening despite the fact that the government and rbi repeatedly announcing about the validity of ten rupees coin as legal tender. The cashier has denied it citing instructions from her superiors not to accept the 10 rupee coins. The incident happened around 9.45 am, 13th february 2018....

Helpful

Found this helpful?

Write a comment

On 24th jan 2018, paid using bharat qr code at reliance fresh bistupur, jamshedpur. Paid thrice( twice by scanning bharat qr code and finally in cash) . Checked and cross checked with my bank and have obtained info that amount rs 501.64 + rs 501.64 =rs 1003.28 successfully approved and deposited in beneficiary account ( ending 3945 with HDFC bank) . Had registered a complaint with reliance customer care with complaint number 2050428 on 30th...

Helpful

Found this helpful?

Write a comment

Address: Jaipur, Rajasthan, 302012

Website: Dashing_moni@rediffmail.com

Maine 11/02/2018 ko lays chips ka combo pack liya tha jiski expire 24/01/18 thi vo mujhai apkai store nai mujhai sale kar diya aaj mai vo item change to karva liya magar esko khanai sai kuch ho jata to khon javab deta or bhi bahut lays kai chips kai packed thay jinki date expire thi app ese saman bechna band karo varna police complent karni paregi. Mera mobile no [protected]...

Helpful

Found this helpful?

Address: 560068

Hi,

On 11th feb 2018 reliance fresh hongasandra, begur main road, bommanahalli, bangalore - 560068 has been debited my money twice from my icici debit card, i want my extra deducted 240.10 inr back to my account.

Thank you,
Puspendu chatterjee
Assistant vice president
Infosys limited,
Bangalore dc
Karnataka-560100
India...

Helpful

Found this helpful?

Address: Bangalore, Karnataka, 560076

Hi,

I purchased some items from Reliance on 3rd Feb 2018 after paying by my Debit card Reliance staff told me that transaction failed BUT I showed them that money has already deducted from my account but they didn't accepted. I paid by cash. Reliance Staff told me that I will get money back in 24 hours but still I didn't get it back.

Please look into it ASAP
Reliance Staff Name: Raju
contact Number:...

Helpful

Found this helpful?

Write a comment

Address: 380007

Manager of ashoknagar, paldi, ahmedabad behave rudely misbehave with me for green coconut. They always says that generate bill then take coconut so i generate bill for that. Then i came to know that there r 2 coconut but pulled i want unpilled. So i asked for refund. He doesn't response well. Plz call me on [protected]. There is no refund policy. But still counter girl refund me my money...

Helpful

Found this helpful?