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Reliance Fresh Complaints & Reviews

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1.3
Updated: Feb 4, 2025
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7
Wrong charges of Theft
8
acceptability of sodexo coupons
5
Food card not accepted

Reliance Fresh reviews & complaints page 46

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V
vaibhav bhateja
from Muzaffarpur, Bihar
Oct 7, 2017
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wrong behavior by staff

Address: Jaipur, Rajasthan, 302019

Entry restricted before 9.55 pm
Wrong information given about customer dealing timing
Wrong behavior in front of family, staff and other customers
No support by store manager and even supported their staff in their mis behavior
I was told that the timing were written on the back o the shutter of the store of 9.30 p. M. As last customers dealing time
But when asked to show the timing of the store both manager...
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Sharmila Arora
from Kolkata, West Bengal
Oct 7, 2017
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food quality bad

Address: 700055
Website: consumercomplaints.in

I bought two packet sabudana 500gm each at the end of august packing date is 01/08/17 lot no. C080140 reliance own brand good life, its quality is very poor not eatable, i have complain to the store manager today but he argue with me and not lodge a complain, i want to complaining for awareness of quality not for refund money or product but his behaviour is not good their customers. Sharmila arora...
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S
Sudarshan Kumar Mahajan
from New Delhi, Delhi
Oct 7, 2017
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unintentional wrong billing

I am senior citizen aged 77 yrs. Today i purchased 5 item fruits. I am sending photo of the bill. The last item of the bill has been wrongly billed. I purchased 9 sapotas weight 425 gm but i have been wrongly billed cluster apple. Due old age it was not possible for me to go reliance fresh again to get the unintentional mistake rectified.in view of the above above you are kindly requested to look into the matter and refund the excess amount...
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D
Dr-Sudeepan Jayapalan
from Kolkata, West Bengal
Oct 4, 2017
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refund issue

Address: Ranchi, Jharkhand, 835215

I purchased some items on 17/09/2017 by using credit card. But swiping machine doesn't work properly. So i paid the amount by cash. But after sometime amount was also debited from my credit card. I complaint to the reliance customer care also. But as of now the issue of my refund is unresolved. Please resolve the issue at the earliest.
Thanks
Sudeepan
[protected]...
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V
Vijay Chandragiri
from Coimbatore, Tamil Nadu
Oct 4, 2017
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product not delivered

Address: Chennai, Tamil Nadu

I had purchased a groceries on 2nd oct 2017 and asked for door delivery still the products are not delivered and i called the store number no response so far my cont no [protected] and my name is vijay and am a regular customer to reliance this is the first time i face this issue they have given two numbers in website noone is picking up the call it is frustrating...
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P
Parveen Adlakha
from Hyderabad, Telangana
Sep 29, 2017
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overcharges

Address: New Delhi, Delhi, 110048

Dear sir
As against the prices published in new papers this wednesday i. E. On 27/09/17 i was charged prices of lauki (Bottle gourd) rs.24/- per kg and potatoes rs.9/- per kg at your zamrudpur new delhi store. The rates published were rs.14/- & rs.8/- per kg. Other items i didn't compare. I am holding the bill with me.
Request to enquire so that customers don't feel cheated.
Regards
Parveen adlakha
S -222...
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S
solog
from Chennai, Tamil Nadu
Sep 28, 2017
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banthi brown eggs

Address: 500028
Website: Reliance Fresh

I had purchased two boxes of banthi brown eggs from reliance fresh in gudimalkapur road, mehdipatnam, hyderabad. This was about 1.30 p. M on 28.09.2017. I found 5 eggs broken inside of the box. This is second such instance in 2 weeks. I tried calling their number on the box which is[protected] and their address is shown as :56/a, laxmi nagar, aphb colony moulali, hyderabad - 500 040.
How can they print a number which is not working...
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sunil kharb
from Mumbai, Maharashtra
Sep 26, 2017
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sodexo meal card is not accepted at reliance fresh najafgrah

Address: South West Delhi, Delhi

Sodexo meal card is not accepted at reliance fresh najafgrah delhi.
But i got sms that i can use my sodexo at reliance fresh najafgrah as they have advertised they started accept meal card now. But when i gave sodexo meal card they are saying their software is not updated but this answer is from last 3-4 months. They should understand customer need and get their software updated and train their staff as well as they dont know to process...
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R
Rajat Raushan
from Pune, Maharashtra
Sep 24, 2017
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overcharged than mrp

Address: Pune, Maharashtra, 411046

I purchased pick n cook gram 500 which was priced rs.57 but i was charged rs.62 for the same. On raising the issue to the cashier she said that she scanned the barcode but there is mismatch in printed price and price depicted by barcode so you will have to pay according to the price on you bill. As my purchase was billed so they rejected to take back the item. So unwillingly i was compelled to pay them the extra money. This is the complete...
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C
chat2amit
from Gurgaon, Haryana
Sep 23, 2017
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reliance fresh cheats customers by using lower weights

Address: Gurgaon, Haryana, 122017

3 times we have caught reliance fresh in sector 23 that their weighing machines are wrong and working against customer;

For a product only 800 gms. Their weighing machines show 1 kg. And this way customer is charged more and thereby cheated.

We first shop from reliance and ten go to nearby stores to get the products weighed again to find error in reliance fresh weighing machine scanners;

We caught...
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G
gspriya183
from Mumbai, Maharashtra
Sep 21, 2017
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double payment made on 21st sep

Address: 411017

Hi, i did shopping in reliance fresh in the morning today 21st sep. At the cash counter, i first used my debit card, but it wasn't working and the system was hanging. Later, i used my credit card and made the payment. However, looks like both the payments are deducted from my account. Request you to please take a look at this and do the needful.
Total purchase amount: 443.58
Debit card: linked to acct xxx47
Credit card:...
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T
tapans
from Kolkata, West Bengal
Sep 20, 2017
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non supply of coupon items in reliance fresh store

Address: Kolkata, West Bengal

I am a regular customer of your reliance fresh store at netaji nagar, kolkata - 700040, and have a reliance one card no.[protected]. Would like to inform you that you have sold a coupon for rs.19, in which a list of items are mentioned which can be purchase with some percentage of discount but most of the enlisted items as per the list with the denomination quantity such as 500 gms of good life raisins yellow, where as 200gms. 100 gms...
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K
kapil.mneni
from Delhi, Delhi
Sep 20, 2017
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billing sodexo coupon amount in a bill

Date of incident:[protected]
All food items should be billed, payable using sodexo coupons. But, there was an error in billing classification for sodexo and cash payment.

Immediately informed the cashier and manager on the same. But there was no proper reply and my query/complaint was neglected.
Request for a detailed explanation of error bill along with refund....
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V
VyVinay
from Hyderabad, Telangana
Sep 19, 2017
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i lost my old reliance membership card. i want to transfer my old card points to my new reliance membership card

I'am vinay..
I have two reliance membership cards for my two phone numbers. Recently i lost one of my two cards. I want to transfer reliance one points of that lost card to my current reliance one card.
I want to transfer points of [protected] this card to [protected] card.
I hope my request will get resolved as soon as possible......
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S
Sajitha Subramaniyan
from Chennai, Tamil Nadu
Sep 17, 2017
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mccain smiles and mccain chilli potato bites

Address: 600101

Bought mc cain smileys and mc cain chilli potato bites from your 18th main road branch, annanagar west, chennai 600 040 on yesterday, saturday, 17th september and paid by credit card.

Both the products were crumbled and unusable. On putting one or two whole ones available in the pack in hot oil, they disintegrated.

Please avoid selling frozen food which are not stored at right temperatures....
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A
ASHU GURNANI
from Rewari, Haryana
Sep 16, 2017
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store manager is corrupted

Address: Ajmer, Rajasthan, 305001

Sir jo scemes consumer's k liye chal rahi h ajmer relience fresh mai 10 % off dabit card use pr..usme ajmer k vaishali nagar or aadesh nagar k manager khud commission lekk market m bulk kr dete hai or normal customer k liye maal nahi bachta.. Saturday or Tuesday ko gaadi aati h jo aate he yh manager apna commission add krkk main main aritical sell kr dete hai.aadesh nagar k rajkumar n vaishali k nitin g ki apni party's h jinse inka monthly...
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A
Anil Dey
from Bengaluru, Karnataka
Sep 15, 2017
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amount charged above mrp & not given free item

Address: North 24 Parganas, West Bengal, 700101

Today i have bought many items for reliance fresh. Among them "dettol original protection" was one item. This item mrp is 44*3= 132.00 and there was a dettol free soap worth of rs. 26/-. But reliance fresh has been charged me rs. 139.16, also not given me the the free soap worth of rs. 26/-.

Since i was in a hurry, i didn't check all the items and went off. After i reached home i saw all the mistakes of on my bill. My billl...
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A
Arpit McWan
from Ahmedabad, Gujarat
Sep 15, 2017
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customers are deprived of milk

Address: Kheda, Gujarat, 387002

Sir,
I visited reliance fresh, nadiad, gujarat. I wanted some milk. But during the visit i observed that milk coming to the store was kept reserved for a particular person (Probably a tea-stall vendor) and other costumers were bluntly refused.
That guy stocked up the milk from outside arena of the store which again is prohibited. He then-after came to billing counter asking for the bill. The boy at the billing counter asked...
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R
rajankit025
from Tufanganj, West Bengal
Sep 14, 2017
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poor staff service/poor counter service

Address: Gautam Buddh Nagar, Uttar Pradesh, 201308
Website: reliance fresh

Dear sir,
This is to inform you that the reliance fresh service in ansal plaza, pari chowk, greater noida, uttar pradesh-201308 is very bad.
The staffs are very ill mannered, they never show any respect to any body
They are just least bothered that the customers are taking goods or not.
So, its my humble request to you that you please take care of it otherwise you will loose your clients.
Thank you.br...
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R
rajveer g
from Muzaffarpur, Bihar
Sep 14, 2017
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security guard

Address: Bikaner, Rajasthan, 334001

Hlo sir, i am rajveer from bikaner (Rajasthan). I want to tell you in bikaner reliance fresh a security guard name pritvi singh is there. He is very honest person and addicted to his duty many & many times he caught theft from yours store.
Now a days he got suspended due to theft case. Because he don't allow any one even manager also prohibited to take any item without any proper permission or bill. So please look this matter seriously....
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