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Reliance Fresh Complaints & Reviews

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1.3
Updated: Feb 4, 2025
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Wrong charges of Theft
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Food card not accepted

Reliance Fresh reviews & complaints page 44

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N
Navin P Madurai
from Chennai, Tamil Nadu
Dec 23, 2017
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chokkikulam reliance fresh using parking space reg

Address: Madurai, Tamil Nadu, 625002

Inspite of having a huge shop area, they have put up a shop outside in the parking space which affects other shops near by and creates problem in parking the vehicles of the customers. This happens once in three months for ten days continuously every time. After requesting also they don't respond. So please inform them to avoid the same to avoid unwanted issues....
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Prasanna Pichai
from Coimbatore, Tamil Nadu
Dec 23, 2017
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card payment - dual times amount debited

Address: 620021

Sir,
I had made my purchase at reliance retail limited, 12, sharanya complex, kk nager main road, trichy 21. I made a purchase of rs.676.21 used my card for the payment, as the amount has been credited and i had received the message the cashier said we havent received the receipt, so he asked me to do one more time. Hence i did the same, again the message has been received to my mobile as the amount has been debited, (Amount deduced...
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Piyush Kundu
from Kolkata, West Bengal
Dec 21, 2017
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issue with product mrp cost

Address: Kolkata, West Bengal, 700136

I purchased Amul spray 500gm, 7pcs on 9th Dec 2017.Bill attached. On the product MRP is Rs175.But in bill it is mentioned MR Rs188 and our price Rs175. It shows that Reliance fresh is giving me discount of Rs13. Actually it is not. There is no MRP OF Rs188 on that product. They are making customers fool like this. I guess they are doing same in all bills where customer are not escalating it properly. I want to stop such issues. And want expiation...
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S
Saindi
from Kota, Rajasthan
Dec 13, 2017
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security guard behaviour

Address: Jaipur, Rajasthan, 302012

Dear sir

We are regular customer of your reliance fresh store. Yesterday evening we came your store but we not purchasing some goods and going without purchasing. Your security guard checked us i don't know why? But this is insult by your security guard mr. Deep singh front of all people including my family member who stand near billing counter that's mean we are thief.
Tell me one thing if someone come in your store...
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M
Madhublr
from Bengaluru, Karnataka
Dec 12, 2017
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expired product selling

Address: Bangalore, Karnataka

On 25 nov 3017 we purchased few food items among that we purchased mother recipe paneer butter masala from reliance fresh hesargatta main road bangalore.. Packing date mentioned as dec 2016 expire date 9 months.. Still it's kept in store for sale..

Please find attached bills and please take necessary actions on concern retailer

Details
Reliance retail ltd
Site no 1 & 15, dasaralli cmc,
Khata...
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P
Padmakarreddi
from Phalodi, Rajasthan
Dec 12, 2017
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dual payment

Address: Krishna, Andhra Pradesh, 520001

I have made a digital payment with bharath qe code on 7/11/2017 at vijayawada one town andhra pradesh. The billing person said payment failed and collected cash from me. Immediately my wallet also debited for same amount from reliance bangalore. I contacted my bank hdfc customer care and got details of my payment was reached to reliance merchant with approval code: 231656
Receive ref no:[protected]. Bank is very clear that payment...
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C
chetanjagtap77@yahoo.com
from Mumbai, Maharashtra
Dec 11, 2017
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zeta/debit card purchase double swipe/excess paid

Address: Thane, Maharashtra, 421301

I am chetan jagtap, regular customer of reliance fresh, kalyan west. On sunday 10th dec'2017 i baught stuff of rs. 899/- & when representative swipe my zeta card 2 times 899/- got deducted. I have already contacted store manager & he has register complaint id. Sd8560317 but still now no amount is credited in my zeta account. Kindly revert on urgent basis.

Regards,
Chetan jagtap
[protected] /
[protected]...
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G
Grniyer
from Edakkulam, Kerala
Dec 10, 2017
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non credit of bonus cash points in my reliance one card

Address: 680307

Sir,
I am a regular customer of your reliance fresh shop in chalakudy, kerala state, pin code-680307. My reliance one card number is [protected]. I used to get bonus cash points in my card for each purchases, which i used to redeem in subsequent purchases from your shop. However, for for the last nearly 3-4 months or so, they have stopped accepting and swiping the card in the machine and instead they are entering my mobile...
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S
swapnilkhante
from Pune, Maharashtra
Dec 8, 2017
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bharatqr transaction failed using payzapp app

Address: Pune, Maharashtra, 411007

Hi team,

I have made a transaction on 5th dec 2017 using payzapp app. My money got deducted from app but the colleague at billing counter told me she did not received it. I checked with payzapp customer care, they confirmed transaction was successful with merchant. Please find below transaction id
Mvisa[protected] umcqrb

Could you please refund my money?
Regards,
Swapnil khante
Swapnil....
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K
Kimmo Martin
from Mumbai, Maharashtra
Dec 8, 2017
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food selection

Address: Udaipur, Rajasthan, 313001

Dear, reliance people,

Is there any chance to make some better food selection for foreign people in india (Udaipur)? There is nothing for us as veggie food available only and also some dry food which is for the indians only.

This not should be an issue anymore as we are living in 2017 and almost everything is available in delhi, mumbai and other metro cities....
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S
Shubham Lal
from Noida, Uttar Pradesh
Dec 8, 2017
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behavior of the executive

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Respected
While my friends and i were in the reliance super for shopping and we have a cola can which we have purchased from outside. While we were doing shopping some of the executive came and started shouting on us for having cola bottle with very intolerant and rubbish words. Yes they must speak us but they must be polite but the way they tried was actually bullying us.. I being a law abiding citizen of india request you to please...
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P
Prasanna1
from Thiruvananthapuram, Kerala
Dec 4, 2017
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negligence of your store manager

Address: Thiruvananthapuram, Kerala, 695010
Website: Reliance fresh

I'm a regular customer of reliance fresh in all the outlet of india. Today i visited your peroorkada, trivandrum outlet to buy my grocery. The store was filthy with vegetables peels. I slipped on the peel, fell down & injured my knee. Your store manager was busy in chatting on his mobile and nobody cared to note the incident. I reqst u 2 take action....
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M
Md. Hussain Raien
from Noida, Uttar Pradesh
Dec 1, 2017
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orange

Address: New Delhi, Delhi, 110019
Website: reliancefresh.com

Dear reliance fresher you store
You, r reliance fresh prodect is orange priece is not right
And market value priece par kg rs -60 and you store rs -69 shine board show rs 69 but billing priece rs -75 tel me counter opretore ditail priece -75 what is reasion
Reply now
Im shore market priece 60 rupees every place and i went to teliance fresh store
I sho tha priece on board 69 rupees
I cod not understand...
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M
Manasi229
from Pune, Maharashtra
Nov 28, 2017
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fungus found in 'grekyo' strawberry yogurt.

Address: Pune, Maharashtra

Hi, today - on 28 nov 2017, we had gone to reliance fresh at aundh, pune. We bought a grekyo yoghurt which had manufacturing and expiry dates as 16 nov 2017 and 1st dec 2017. Since there were still few days left for expiry, we bought it. Immediately after coming home, i opened it to have it immediately. And found that there was fungus inside the same.
I think the freezing or storage was not properly done.
Please make sure the...
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T
tadepalliramesh
from Hyderabad, Telangana
Nov 26, 2017
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credit card/double swipe/excess paid

Address: 500087

On 03.11.2017 i purchased groceries worth of rs.9102.61 in your store no.3213 and swiped my credit card in the pos machine at one counter and it was not worked. Immediately the counter incharge swiped the card in another counter and it was accepted. Subsequently i got two debit messages to my mobile. Your store person immediately booked a complaint and the interaction id is : sd189271. Till date the amount of rs.9102.61 not credit to my credit...
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S
Sulabha Shah
from Mumbai, Maharashtra
Nov 26, 2017
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reliance fresh home delivery services

Address: Mumbai City, Maharashtra

Respected sir / madam

I am a regular customer at reliance fresh
(Mumbai central)
Recently on 19 nov 2017 i purchased foodstuffs worth near 5000. I opted for home delivery, was assured of delivery in 3 days (By wednesday). However on persistent request on phone calls to the concerned persons, delivery was attempted on 5th day (Friday night).
To add in to my woes, delivery was incomplete as many items...
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S
Sourabh Kaushik
from Delhi, Delhi
Nov 25, 2017
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suggestion

Address: New Delhi, Delhi, 110086

Sir,
I am an android developer by profession i have a suggestion for you
On your stores you have cash counter/ bill desk we have to take our all grocery items and have line up in queue some time for hours i have a solution for that you have to place a server in every store and customer will download an application of reliance fresh and whenever customer will enter in shop cell phone will automatically connect to the server...
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D
dr.ashwin shroff
from Rajkot, Gujarat
Nov 22, 2017
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online wallet payment

Address: 362001

Resp. Sir/mdm
I'm regular customer o[censored]r store but since last one yrs we are facing some problem like online payment which is not some time possible in store special mobikwik wallet.. Even after complaint to manager they replied it is not working.. Y in ur store display mobikwik wallet scheme in bold letter.. Even ur cashier sometime told me mobikwik not working. Kindly help us
Thnx...
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D
Debasish1983
from Ranaghat, West Bengal
Nov 20, 2017
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regarding hdfc cashback

Address: 753004

I am debasish sahoo from cuttack, odisha. I purchased goods of rs 1779/ from reliance fresh, chauliaganj, cuttack, odisha, using my hdfc debit card on 16.11.2017. As per the offer advertised in the store i am eligible to get a cash back of 5%. But unfortunately i have not yet received any cash back though it's already 4 days gone. Please guide me what to do....
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A
aakshayjainn
from Nattam, Tamil Nadu
Nov 11, 2017
Resolved
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problem with billing (bharat qr transaction)

Address: Chennai, Tamil Nadu, 600083

I made a payment of rs.730 on 28/oct/2017 by scanning bharat qr code on the cashiers pos device. Bill no. 53, store no. 2032.

The money was debited from my bank account (Dbs bank) by the cashier and the store manager said that they have not received the payment, so i paid the bill amount by cash.

They told the money would reverse within a week to my bank account. I waited and waited and now its 11/nov/2017, more...
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