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Royal Enfield Complaints & Reviews

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Updated: Dec 23, 2024

Complaints 3462

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So far, so good. Royal Enfield is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Royal Enfield will keep up the work and continue to help more customers with their concerns even better 🤝

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Royal Enfield reviews & complaints page 83

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Worst sevice by pankaj. P [protected]
Sri venkateswara bike zone who neither picks up customer calls nor does he have the responsibility to ibform the status of service for the given bike.

Very laid back attitude and lathargic response really irritates the customer. One of the worst sevice center

Hieghts of it when reached out to service head sriram [protected] who provides even more unacceptable response...

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Address: 123

About unsatisfactory service done by abhyuday motors kushalnagar
M
Muthappa kp muthappa
To [protected]@royalenfield.com
2 days agodetails
Hi
This is to bring in to your notice that i brought a vehicle at gonikoppal abhyuday motors showroom vehicle number. While i was travelling i met with a accident and vehicle had damaged and i had given the vehicle to the gonikoppal service center in the month...

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Address: 143001

,

I purchased a royal enfield bullet classic 350 cc on 16 march 2018 under invoice no spl439 from jm/s jayee cee motor's corporation unit 2 new amritsar. I visited time to time agency for services as per
Company norm. But last few days same problem in self start or engine. Then i contact to company but they refused for repairing bike under warranty. I asked it is under warranty and purchased it less than one year....

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Address: Chennai, Tamil Nadu, 600040

I have made the booking for Interceptor 650 on Nov 15, at Rudra motors (Anna nagar) ie the very next day you launched the bike. I ordered custom version Bakers Express. I was told that the bike would be delivered in January first week. With out any hesitation I went a head with the booking. Believing this I even sold my old Bullet 500. After January they told Feb

Now that I was told that my bike would be delivered on march....

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Address: Barabanki, Uttar Pradesh, 225001

Hello,

I am owner of a royal enfield bullet standard 500cc 2017 model.

I needed few spare parts for my motorcycle mainly chain-sprocket kit. I went to barabanki, uttar pradesh dealership of royal enfield to buy my requirements. They denied me to give the required spare parts. There argument was they do not entertain counter-sales for the spare parts. A customer can only buy a spare part if he is getting a service...

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Address: 695513

I have purchased a bullet from royal enfield marikar trivandrum
I have done service and all clear until i was in india
That time i noticed that my fuel tank inside is rusting little bit wen i complained about it to showroom they said its normal among royal enfield if anything happen they will change
Now the tank full got heavy rust and have carburetor float value damage
Now they says the warranty period is...

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Iam Dheeraj T (contact: [protected]), I have RE_himalayan (KL.02.BE.9986) with Road side assistance. I called for road side assistance (on19/02/2019) and denied the assistance and told me to bring the bike next day to Royal Enfield service station. The bike was not starting, and they told me to start the bike using kicker, where Himalayan doesn't have a kick start.! They told me that after 6.30pm they can't provide road side assistance, which...

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Address: Thane, Maharashtra, 401303

Me being one of the very 1st customer to book the motorcycle “interceptor 650 twin” on 14 november 2018 in the region of vasai-virar, palghar, maharashtra, from s. P wheels the dealership says they havent recived the colour i asked for (Glitter and dust) as it is a custom colour i accepted that when the delivery started.. I waited and waited then i came across some posts across india and found the same colour bike running on roads, and...

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Address: 500070

Hello sir my self chenna rayudu. Yeluri, from vanasthalipuram, hyderabad, pin500070
Sir i owned a gun metal gray classic 350 from tourus motors vanasthalipuram. At the time of first service when i am taking return my vehicle i found a black big spot on silencer bend pipe there by i raised a complaint against the black spot then the service centre manager said that they will replace the pipe by next service now three services have...

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Address: Chennai, Tamil Nadu, 600018

Post interacting with your sales person, i have booked a royal enfield thunderbird bike 350 stone on 23rd january in velavan motors (Nandanam). Sales person over there promised that he can deliver the bike in max 7 days post which i paid a token advance of inr 5000/-. After four days, sales person called me to pay the remaining amount so that i can take delivery in 3 days. Now it is almost 27 days crossed, still i didn’t receive the vehicle....

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Address: Sonipat, Haryana, 131001

They already changed clutch hub and chain set but there is a problem in bike chain set, clutch hub. And i paid for that chainset. But problem still remain same after 2nd and 3rd service. Today is 25th day from the date of complaint. I constantly call the related service centre but no one reply us with solution. I take this step because i fed up from company poor service....

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Address: Thane, Maharashtra, 401303

Hi myself vinit bhayani

I have booked vehicle from royal enfeild with unison automobile borivali outlet on 24/02/17 in the name of shwetali mulik (Bhayani) amt rs 5000
But due to some circumstances i am not able to buy the bike and later i shifted to aurangabad.
Employee name parikshit told me it will take 1 month to get refund.
I have applied for refund on 12/12/18 it almost more than 2 month now.
I...

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Address: Darjeeling, West Bengal, 734002

I am out station my bike has been ride only 700 km and the owner want me to do my 3rd servicing which sud be taken on 6000 km and if i don’t do it they will cancel my free servicing. Are we buying a 10 k product no we are spending almost 2 lakh above and this is the service we get even we don’t hav our time for free service i[censored] don’t want to do then ok i wil not do free servicing and never goin to buy a re product nor gonna suggest...

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Not update yet, i got mails saying that area manager will contact me. Since 1week the same update and they have not contacted me yet.

Everyone should think about their service, even a washing machine bought for rs:10k has better customer support and a guarantee for 2 to 5 years. This is really horrible, don't think that only rich need to own this bike by spending money unnecessary for such filfty issues....

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Address: Imphal East, Manipur, 795001

I purchased my royal enfield gun metal grey abs 2018 model on january 7th 2019 through royal enfield authorized dealer (Sanamahi motors, singjamei, imphal west). I bought it by cash and there was hardly no choice of the bike since number of ordered bikes were limited and i was given only a particular bike on their own convinience but i was satisfied until i went for my 1st servicing and just after that fuel indicator stopped working, i called...

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Address: Pune, Maharashtra, 411026

My bike which is in under warranty period, is now having battery issue. Actually i bought my re classic 350 with rear disc brake from kerala, and now its in pune, maharastra, rbike having amaron battery which have 2yr warranty as kerala record, and i have enquired here pune re service centre. Now they are telling battery will have only 1yr warranty, after enquiring and dicussing our kerala service centre, now they are telling the bike which...

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Address: New Delhi, Delhi, 110046

I have been fleeced with 3 years of bike purchasing around more than 1 lakh in the name of service. They intentionally make crucial things worst after service so that unnoa dhandha chalta rahe. Mayapuri service centre in delhi and lamba service centre in tilak nagar industrial area. Both are organised gang. My service bill is like this after my 4 free service was over, all are approx. 6000, 8000, 14000, 2500, 9000, 1032, 7000, these are my...

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Address: Bangalore, Karnataka, 560047

Hello this is mohammed shahaan owner of royal enfield interceptor 650cc orange crush. Received the bike on 28/1/2019 from teknik motors indiranagar bangalore. Have done about 490 kms and i am facing major issues in the bike. There is a clinking sound coming from the engine of the bike from 300kms. I had reported the issue to the showroom but the staff told me that it will be rectified in the first 500km service. Its been 5days since my bike...

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Address: 190001

Dear sir or madam,
With due respect as being the employee namely Farhan jan of authorised dealer of royal enfield under the name of PCS Automobiles nai sarak habba kadal sgr from past 4 yrs under a surprising low salary because being an orphan I was compelled to work on such a low salary. Now the matter of the concern is that its been four months since i left my job on a very good note but the managing director of that entity namely...

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Address: Tirupur, Tamil Nadu, 641664

Website: Nil

Without getting approval parts replace done do not show old parts also very very worst service i can not talk much about that tn42 aa2153 said do not do washing they do that worst washing they not said deliver time and bill amount do inform estimation amount delay deliver very sad gave service for biker service do not go to that showroom i only take deliver they can not give...

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