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Sleepwell Complaints & Reviews

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Updated: Dec 29, 2024
Complaints 376
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322
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Sleepwell reviews & complaints page 16

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D
dheer1703
from Chennai, Tamil Nadu
Aug 22, 2017
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unauthorized credit card charges

Address: Bangalore, Karnataka, 560103

Date 29/07/2017

Surabhi sleepwell shop #88, outer ring road, below pai international, marathalli bangalore 560037

I went to buy a sleepwell activa firmetec 72 x 48 x 100mm mattresses. The rate for that was 5339 when my friend purchased it from the same shop because she paid in cash. But they charged me with 5503 because we paid from card. Also we bought 2 so we paid 328 extra + taxes.

Resolution...
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R
Rahul030888
from Chennai, Tamil Nadu
Aug 8, 2017
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issue with sleepwell mattress

Address: 560103

Full description of incident : i have purchased sleepwell activa supportec mattress (78x72x4) in the month of dec 2016. Its not been one year and the one side on mattress went down, i am unable to sleep on that.

Please find the details below:

Date of incident: 01/06/2017
Desirable resolution: replacement

Can you please check and replace the same asap.

Regards
Rahul...
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C
chanadran
from Chennai, Tamil Nadu
Jul 20, 2017
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bed

Address: 600019

We have purchased bed mattress model - activa supportec (Sp)
Product code : 75 x 48 x 4 warranty registration number : mayvaerp
From d-furn furniture mega mart no.48/49, t. H. Road, rajakadai, thiruvottiyur,
Chennai - 600019 against invoice no. 089 dt. 18/07/2017
When above bed sold to me they said this is full foam and you will not have any body pain. After i purchased (On 18/07/2017) i used this bed only one...
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N
Niteshjain125
from Nagram, Uttar Pradesh
Jul 7, 2017
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Mattress damaged

Address: Sri Ganganagar, Rajasthan

I purchased sleepwell matters. 1 matters has damaged. I complain noted on 7 june. Company person told me that your matters has damaged nd claimed 15 days. Bt 15 days has complete. I m going to dealer nd dealer says your claimed matters also 15 days more days. I think sleepwell company claimed very hard process. I m very very sad. So i request my sleepwell matters claimed.
Thank you...
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R
Rohan Prasad
from Bengaluru, Karnataka
Jun 27, 2017
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Deformation of mattress

Address: 560103
Website: Bangalore

Sleepwell flexi coir dura firm spine care
Size : 78"x 60" x 4" / serial no. 13701955
Bought on 30/06/2013 (Tax invoice no. 1360) from
Shades (Exclusively sleepwell gallery)
91/a, 6th cross, bilekahalli, btm 2nd stage, bannerghatta main road, opp. Mantri
Elite aprt. Bangalore-76

The above mattress has got deformed since last 1 year but now it is beyond use for spine purpose. It is understood...
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V
vivek_sleepwell
Apr 17, 2017
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"sleepwell duet mattress" issue, (Under guarantee period 3 mattresses deformed in shape)

Address: Pune, Maharashtra, 411028

Dear sir/madam,

In the first week of march-2017 we booked complaint regarding our 3 "sleepwell duet matress" which are deformed in shape in less than 5 years time, though product warranty is 5 years and which is not exhausted yet.
Complaint number 65029 and 65030

All 3 sleepwell duet matress deformed in shape in less than 5 years and we are suffering from heavy back pain due to thesr mattresses. All...
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S
Sanyamgarg
from Kanpur, Uttar Pradesh
Apr 7, 2017
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Sleep well mattresses

Address: Kaithal, Haryana, 136027

I want you to tell that I have bought 1 pair of sleep well mattresses 1.5 year ago and now their size has become small I have also asked to company's men Mr Anil kashyap about it but he is asking me to give 6000 rupees and I don't want to give even a single rupee to change its deprisiation even the mattresses guarantee has not expired so you change my mattresses or if you don't change it than I will be forced to complaint in consumer court...
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S
Sudhir Kumar BHAATIA
from Chennai, Tamil Nadu
Mar 3, 2017
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Sagging of mattress: 31483134 and 31483135: inspire-firmtec : date of purchase; 6th august 2016

Address: New Delhi, Delhi, 110007

We had purchased 2 no. 75*35*4.5matress: 31483134 and 31483135: inspire-firmtech : date of purchase; s k bhatia:6th august 2016 from p studio, gujrawala town-ii. Delhi-110009

It has been sagging day by day and uncomfortable to sleep. Pls replace with new one as it is under wararnty.
Pls note that we had also purchased matress from the same dealer earlier aand it had deffects.

May i suggest you to supply...
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C
Cassio
from Jamshedpur, Jharkhand
Mar 3, 2017
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Purchased a sleepwell glory mattress yesterday 2nd March 2017

Address: 834008

I paied 30262 rupees for this mattress when it's delivered I found that according to the details in the mattress I should have been provided a Mattress
Protector/Cover with the mattress but it's not there. Would you please explain why it's not included with the delivery. Please provide me as soon as possible. It was purchased from Maruti Home Furnishing, near telephone exchange, upper Bazar, Ranchi, Jharkhand on 2nd of March 2017...
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J
jayshreeG
from Mumbai, Maharashtra
Feb 23, 2017
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No assurance fulfilled

Address: Aurangabad, Maharashtra, 431003

Purchasd sleepwell elegance mattress dual comfort for Rs. 27000 in November 2017 from PARAK home collection Aurangabad.
It was meant to reduce back pain as assured on the product.
After using the backpain has increased. Not at all comfortable and induces more backpain.
Totally cheated and now we are incurring extra cost for treating back pain....
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V
VivekChowdhury2
from Pune, Maharashtra
Feb 17, 2017
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Not providing offer item

Address: Pune, Maharashtra, 411028
Website: sleepwellproducts.com

I don't suggest any one to purchase anything from sleepwell.

There product quality is very bad and service and customer case also very pathetic.

I have purchased 2 sleepwell shagun in oct-2016 both got damaged with in 2 months in dec-2016.

I ask for replacement in replacement for bith because both got damage dut to very poor product quality, I took 2 sleepwell admire. that is having offer.
br...
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S
saurabhmishra.3
from Kolkata, West Bengal
Feb 15, 2017
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Mattress Size

Address: New Delhi, Delhi, 110092

I had ordered a Sleepwell Activa mattress from Sleepwell Gallery "Sunrise Foam Opp. Mother Dairy Main Road, Pandav Nagar Delhi-92" for 6*6&14 feet bed size. When the mattress get delivered the size was little larger then the bed and then I am trying log a complaint to customer care but no one log my complaint.

Regards
Saurabh Mishra
[protected]
[protected]...
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P
piyush_23
from Pune, Maharashtra
Feb 2, 2017
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Back Pain, with Newly purchased Mattress

Address: Ghaziabad, Uttar Pradesh, 411057
Website: www.sheelafoam.com/contact-us.html

Hi All,

I purchase a New Mattress(Sleepwell Softech) 2 months Ago. After using the mattress me any wife have back Pain.

we complaint this to Sleepwell, but Company Close it with comment that they are not responsible for comfort.

Now I am not asking for replacement or money back, At least company should listen to us and give some alteration or support to overcome this Issue.

Complaint...
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K
Kishore54
from New Delhi, Delhi
Jan 23, 2017
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Impression mattress

Address: New Delhi, Delhi, 110024
Website: www.sleepwellproducts.com

It is unfortunate to submit my complaint here as the company has failed to solve my problem.I purchased sleepwell mattress on19.10.2015 for Rs 38000.There is no specification mentioned about the product in the gurantee card or on website.The problem in the mattresses named impression is that when you sit on these mattresses, you will sink about 3 to 4inch inside it and it will not be possible to get out of it without somebody help.Iam 62...
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P
Perwez.cms@gmail.com
from Pune, Maharashtra
Jan 15, 2017
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Coir-matterss-alpha dlx (U) truckle at both end

Address: Pune, Maharashtra

Coir-matterss-alpha dlx (U) truckled at both end,

Find the other details
Coir-matterss-alpha dlx (U)
1981 x 1829 x 124 mm
78 x 72 x 5

Soap address:
Standard
Trading co.
#6-3-778/!/1
Panjagutta, hyderabad-16
Phone:[protected]

Problem in details; now matters gets trunk at both side, very difficult while sleeping. I was buy the same from...
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M
manjusinghal
from Yamunanagar, Haryana
Dec 25, 2016
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Sleepwell Mattress Means Assured Pain Mattress

Address: Ghaziabad, Uttar Pradesh, 135003
Website: sleepwellproducts.com/cms/contact_us

I had purchased pair of Sleepwell Mattress Duet Air SW on date 26/02/2016 from M/S B.R.Sales Corporation, Yamunanagar-135001, worth rs.17600/- in cash vide bill no.- 563. For few days we enjoyed the mattress but after a month the mattress started bulging inside we thought that we need to change the mattress upside down and we did it but we again felt it bulging down so again we changed the sides upside down but in vain. In the month of may2016...
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S
srikanth546@gmail.com
from Bengaluru, Karnataka
Dec 15, 2016
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Reg:- mattresses complaint

Address: 560043

Dear sleepwell team,

On june 05th 2015 we bought two mattresses from sleepwell dealer.

Dealer address:-

Muskan furnishings,
#1-a, horamavu signal, ring road,
Dodda banaswadi, bangalore - 560043
Phone:[protected] mobile:- [protected].

Complaint:-
Wherever we slept on mattress it goes down resulting in heavy back pain. After using 4 months, we were unable...
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G
Garg Niin
from Fazilka, Punjab
Nov 20, 2016
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Sleepwell mattress not been replaced or refunded money

Address: Patiala, Punjab, 140401
Website: Sleepwellproducts.com

Hello, I bought 2 mattress from all India handloom, rajpura patiala Punjab and its been almost 2 yrs now haven't received any refund nor replacement of mattresses .we have already made a complaint to sleepwell guys and always get a reply to talk to the shop (all India handloom)and nothing resolved .now we are not happy to recommend someone to use sleepwell products nor ourselves.we have full complaint reciept with the details of money paid...
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E
er.anshul25
from New Delhi, Delhi
Nov 7, 2016
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Difference in MRP

Address: Gurgaon, Haryana, 122001

Hi,

This email is regarding an issue in the resolution of complaint for a sleepwell mattress (Complaint number : 53458.)
Mattress was faulty and after review from sleepwell, I got a voucher of 12553 as per 10 percent less on the MRP at that time 13948.However the revised current MRP of this mattress is 16491.

Now, while buying same mattress i am getting it 2500 costlier.
I should get a voucher...
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H
himi26
from Pune, Maharashtra
Oct 18, 2016
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Mattress sagged , Worst Quality

Address: 411057

I purchased 1 sleepwell utsav mattresses in Pune from an authorized dealer on 22th Mar 2016 in Wakad, But within 60 days the mattresses started sagging and compressed on the both the sides. At the time of purchase, it was assured that that the mattress is good for spine support but it turned out to be absolutely false as the mattress is too soft to give support to my back and on top of it it has sagged and compressed on sides while its somewhat...
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