Submit a Complaint
Claimed

Sleepwell Complaints & Reviews

sleepwellproducts.com
1
Updated: Dec 29, 2024
Complaints 376
Resolved
54
Unresolved
322
So far, so good. Sleepwell is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Sleepwell will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Sleepwell

Having problems with Sleepwell ?

File a complaint and get it resolved by Sleepwell customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Furniture
Sleepwell

Recently resolved complaints

View all complaints

Most useful reviews

4
Need to replace my Sleep well Mattress out of shape
3
Gen X 2.0 Mattress- the worst DONT buy
3
Unethical Behaviour/ False Warranty Claims

Featured stories

Poor quality mattress delivered

Sleepwell reviews & complaints page 15

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
santoshpnb
from Hyderabad, Telangana
Apr 30, 2018
Report
Copy

change of tag/sr no. of mattress

Address: 560095
Website: sleepwell

I purchased 1 spintech air luxary mattress from dealer M/S Asrra Mattress World, KHB Colony, 5th Block, Koramangala, Bangalore today . I noticed that Tag/Unique Serial no. of mattress totally torn/replaced. I brought to the notice of the dealer, which they admitted but insisted that this is available only. I was thus denied lucky scheme intentionally....
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Shivalya
from Kaithal, Haryana
Apr 22, 2018
Report
Copy

sleepwell mattress damaged

Address: Ambala, Haryana, 134003
Website: Sleepwell

Sir
With refrence to the captioned matter, i would like to covey that i bought one pair of sleepwell matress from one of your authorised dealor aggarwal comfort products pvt ltd, ambala on 21/10/2017 having bill invoice no 81
Within 3-4 months matress are damaged, i cant even sleep moreover i am geting back pain
I didnt expected this from sleepwell matress which is renowned name in the matress industry, i am buying slepwell...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sunil Jakhoria
from Hyderabad, Telangana
Apr 8, 2018
Report
Copy

duet mattresses

Address: Jhunjhunu, Rajasthan, 333031

Sir i have purchased 18+18nos of duet mattresses 125mm in sep2014, from jagdamba saw mill, laxmangarh, rajasthan.
Now most of the mattress are shaked from corners & overall thickness is also reduced to 100-110mm due to compression. I have also complained to mr pareek in your jaipur office, but nothing action is being taken. Kindly take necessary action in matter as soon as possible, or i have to go for consumer forum.
Sudarshan...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mudit vijay
from Noida, Uttar Pradesh
Apr 6, 2018
Report
Copy

bad mattress sold and within warranty not changing

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: sleepwellproducts.com

Hi

I bought matresses worth 11000 and within 4 months the matress become like sponge and cotton matress.
I complained it but all in vain after one week a person came.
He agreed matress have become like sponge. But in his report he wrote matress are good.
And no change would be done to matresss. Now i cannot do anyhing simply throw that..
Me and my family is having back pain because of the mattress.br...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohit Jakhar
from Jaipur, Rajasthan
Mar 11, 2018
Report
Copy

the spanjs not properly work.

Address: Hanumangarh, Rajasthan, 123
Website: rohitjakhar143@gmail.com

I purchase sleepwell executive bonnel from 72x35x6 at rawatsar dist. Hanumangarh.
The mattress of bed not properly working. The springs are pinches while sleep or sit on bed. The both mattress not working as comfortable. I want to change these mattress. The mattress springs pinch when i sit or sleep. All guest comes at my home also complain me about sleepwell mattress. These are bed mattress. I got back pain also from these mattress....
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Ahsaan
from Delhi, Delhi
Feb 14, 2018
Report
Copy

mattress! sleeping well!

Address: New Delhi, Delhi, 110001

It has been two months since i bought a sleepwell mattress and so far i did not find any fault with it.
I had recurrent stiffness in my neck with continuous pain which used to get worse towards the end of the day. I used to get up with a lot of pain in my neck. Then i heard about sleepwells spine bond mattress, and after consulting my my cousin who had the same mattress, i bought it. My backpain has eased a lot and i feel good. I am...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vikad Makwana
from Rajkot, Gujarat
Feb 12, 2018
Report
Copy

covered mattress rust 1981x1829x140

Address: 360001

Good morning sir/mam
As i have purchased sleepwell covered mattress rust 1981x1829x140 from mahesh foam n fabrics 20/25 new jagnath corner nr dr moris clinic opp sanjivini lab rajkot 360001 on[protected]. When i visited the showroom i mattress which i have selected and the mattress which has come that was totally different me and my wife both having back problem that is why we have select your mattress but its too hard and i have call...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
parul17
from Gurgaon, Haryana
Feb 8, 2018
Report
Copy

sleepwell softec mattress is getting softer and softer

Address: Ghaziabad, Uttar Pradesh, 201010

I purchase sleepwell softec mattress (2 pcs) in april 2016, for a year it has not been used for some reason,
From june 2017 we are using same mattresses, problem we are facing that mattress is getting softer n softer & cover of same mattress looses day by day and gathered on one place which makes our sleeping so uncomfortable, so pls change it as soon as possible...
Helpful
Found this helpful?
1 Comment
Report
Copy
N
Naveen980
from Patiala, Punjab
Feb 5, 2018
Report
Copy

loss in quality of mattress

We have purchased sleepwell mattress from bhatinda, punjab on august 2016 but after use mattress goes inside from one side which cause nonrelaxation for the person.
After contact with the conserened dealer, they replied that the cover is dirty and it will be changed after paying rs. 3000.
Adress is as under
M/s fine furniture material centre
Kikar bazaar
Bhatinda
[protected]
Kindly change the...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
swati grover
from Mumbai, Maharashtra
Feb 4, 2018
Report
Copy

mattress large

Address: New Delhi, Delhi, 110048

I bought mattress 6 months ago and i ordered large size mattress and not the normal mattress size and in 6 months i am seeing that it wasnt large size foam instead it was pasted foam mattress which was given to me n now after using for 6 months the glue has come out...
I am surprised by ur company’s way plz change the mattress as i am incurring back problem because of this...
My number is [protected] plz give a call and do...
Helpful
Found this helpful?
Write a comment
Report
Copy
O
Ojasav
from Hoshiarpur, Punjab
Jan 21, 2018
Report
Copy

mattress pacific royale

Address: Panchkula, Haryana, 134116

My mattress is in warranty and it has become disfigured at several places from the middle just by sleeping on it. I'm really unhappy with this product and being a long time customer of sleepwell i request you to please check and replace my mattress as soon as possible. Your toll free number never connects as it says 'busy'. I hope for a sudden response....
Helpful
Found this helpful?
1 Comment
Report
Copy
R
Rahul Nile
from Mumbai, Maharashtra
Jan 16, 2018
Report
Copy

back pain

Address: Thane, Maharashtra, 400607

Hi, this is rahul nile from thane, maharashtra. I and my mother suffer from back pain which was conveyed to sleepwell dealer while purchasing the mattresses. Therefore he suggested me to buy 2 sleepwell mattresses worth rs. 38, 000/-.

Now i am using these mattresses for 10 days now and due to these mattresses mine and my mother’s back pain is getting worse. When i conveyed this to dealer he is forcing me to exchange with...
Helpful
Found this helpful?
Write a comment
Report
Copy
E
ekta@26
from Delhi, Delhi
Dec 11, 2017
Report
Copy

complaint against 2 spine bond mattresses

Address: New Delhi, Delhi, 110029

I had purchased 2 spinebond mattresses of size "6x3" from your dealer "jyoti furnishers" arjun nagar, new delhi-29 on 12th august 2016.
The dealer has suggested me the product as a back pain specialist but, sorry to inform you that now, it has been 1 year and 4 months both the mattresses had bend down from both the sides that all our family members have started suffering from back pain. Our doctor has consulted us to change our mattresses...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Swapnil Pingale
from Khopoli, Maharashtra
Nov 16, 2017
Report
Copy

uncomfortable

Address: Raigad, Maharashtra, 410202

Mattress is uncomfortable, i was purchase firmtec model but it is very soft corner side and middle,
It was harm full for back pain so please replace
The purpose of purchase new mattress was comfortable back,
But it is not use full for back comfort.

*sleep well is big brand, it is unaccepted from sleep well*

Please register my complaint on priority and replace mattress as earliest.
br...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vaibhav Tate
from Mumbai, Maharashtra
Oct 8, 2017
Report
Copy

dignity supportec

Address: 411026
Website: www.sleepwellproducts.com

Dear sir / madam,

I have purchased dignity supportec mattress from your delaer ' neeraj handloom' pimpri, pune.

Date of delivery is 27.09.2017, after delivery when we were setting the bedsheet on it we found qulling is coming out from stiching (Please see the attached photo).

Request you to resolve at the earliest before it become wider

Regards,
Vaibhav
[protected]...
Helpful
Found this helpful?
4 Comments
Report
Copy
P
pinapala anusha
from Hyderabad, Telangana
Sep 28, 2017
Report
Copy

mattress problem

Address: Hyderabad, Andhra Pradesh, 500010
Website: anusha.pinapala@yahoo.com

Dear sleep well team,
Mattress is not good, two sides mattress
Is. Down, we. Are suffering the back pain, already visit is complete, but i have not receive the any mail for your end, complite number -78599, complite attended person name - siva kirshna, at 18/9/2017. Pleasr resolve the problem as early as possible,
Thanks and regards
P anusha...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
ksg1907
from Agra, Uttar Pradesh
Sep 4, 2017
Report
Copy

sleepwell esteem supportec mattress

Address: Ghaziabad, Uttar Pradesh, 201009
Website: ksganeshan@rocketmail.com

With great disappointment i would like to share with you that i had purchased a esteem supportec matress on 28/10/2016 from m/s chandra furnishings, ramte ram road, ghaziabad with a high faith on esteemed brand and company but after a passage of around ten months i realized that i had a misconception due to the company’s prestigious hold on the market. The mattress has been replaced thrice but
The company is unable to provide me...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mita Agarwal
from Mathura, Uttar Pradesh
Sep 2, 2017
Report
Copy

sleepwell dignity supportec mattress

Address: Faridabad, Haryana, 121010

I have purchased 2 matress of size 75x78x125 mm from sleepwell gallery, pankaj enterprises, nit faridabad on 22/07/2017. We were told that these are the hardest matresses. But we find them very soft and uncomfortable since the first day. We are continuously suffering from back pain since then. Kindly look into the matter urgently and change them asap. The reciept is attached....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Suparno Gupta
from Dharwad, Karnataka
Aug 31, 2017
Report
Copy

sleepwell dignity (78x72x115mm)

Address: Bangalore, Karnataka, 560097

I had purchased the product from the authorized distributor and the distributor suggested me the product as a back pain specialist. He conveyed that there will be no back pain issue with this product. Buip=[ knl:;' t we are facing the issue of back pain with this product. I have one more matress from kurl on as well purchased at the same time which is also back pain specialist but we haven't face the issue of back pain with that product....
Helpful
Found this helpful?
Write a comment
Report
Copy
U
Udita malaviya
from Delhi, Delhi
Aug 27, 2017
Report
Copy

esteem - firmtec (n) - brown mattress

I have purchased two mattresses of the above said type of size 78x35x150 each on[protected] from sleepwell dealer m/s ace comfort gallery gp - 8, pitampura delhi vide invoice no. 474. I am sorry to inform you that the mattresses are so bad that we have started getting back pain. These are not at all firm, sags wherever you put pressure. I am not at all happy with this product and want immediate replacement with a better harder product. I hope...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Instyle Interiors
1
(25)
EDIY.in
1
(7)
Kailash Traders
1
(4)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR