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Sleepwell Complaints & Reviews

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Updated: Apr 22, 2024
Complaints 373
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Sleepwell reviews & complaints page 3

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S
Sonia rawat36
from Bengaluru, Karnataka
Feb 5, 2023
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Sleepwell Dignity Mattress

I have purchased the Dignity model mattress of Sleepwell on at 37700/- rs from Milan Furniture and Fitting sin HSR, Bangalore

After using the mattress on the 1st day, me & my mother both have got severe back pain, and told it to the shopkeeper from where I had purchased it. He asked me to not call him / visit him as he cant help and didn't give any solution.

Me and My mother are going to ortho and have been recommended...
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Sonia rawat36
from Bengaluru, Karnataka
Feb 5, 2023
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Product is giving medical issues

I bought dignity mattress from milan furniture and furnishings, owner Ashok Sundesha and office boy Girish.

Ashok - [protected]
Girish - [protected]

Mattress was delivered and it is not suiting us, my mother has been recommended for orthopedician after sleeping on that mattress for 2 hours.

After speaking to Ashok and Girish, i have been asked that they will not help in this case and i will...
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Sonia rawat36
from Bengaluru, Karnataka
Feb 5, 2023
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Bought product which is giving medical issues

I bought dignity mattress from milan furniture and furnishings, owner Ashok Sundesha and office boy Girish.

Ashok - [protected]
Girish - [protected]

Mattress was delivered and it is not suiting us, my mother has been recommended for orthopedician after sleeping on that mattress for 2 hours.

After speaking to Ashok and Girish, i have been asked that they will not help in this case and i will...
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S
subratblr
from Bengaluru, Karnataka
Feb 5, 2023
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Sleepwell mattress Impression

I had purchased a sleepwell mattress as per below details in 2013.
Model : Impression,
Serial no. : C1A6CU8H
Size : 70 x 75,
Thickness : 6 inches

Now the mattress got deformed & we are facing difficulty in sleeping on this matteress.
Please depute your engineer to check & solve the issue....
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I have purchased the Dignity model mattress (size 78*72*7) of sleepwell on 22 sep 2022, at 37900/- rs.(Bill attached with mail)

After using the mattress on the 1st day, me & my wife both have got severe back pain, and told it to the shopkeeper (save and save, karnal) from where I had purchased it. He asked me to use it the mattress from opposite side, as dignity model is used from both the sides (one side is soft, other is...
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P
paras900
from Hamirpur, Himachal Pradesh
Jan 31, 2023
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Sink in the mattress.

It's almost 2 years I bought the sleepwell matress. But there is a problem as the surface of mattress gets sink from both side of mattress. This happens again and again. Please look into the matter and respond....
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N
Naveenanu1612
from coimbatore, Tamil Nadu
Jan 29, 2023
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Sleepwell Complaint Number 243092 - No response on replacing Out of Shape / Sagging mattress

Address: coimbatore

Hi,

Within two months of purchase, the bed lost its firmness and its sagging on both sides. When I try to complain about it, then there is no one to respond. Pathetic customer care. After several attempts, finally reached customer care and executives from sleepwell also inspected the bed and said it has defects. I have placed the complaint on 18th Jan'23, however still the replacement for the defective bed was not issued.br...
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Saleenasardar
from Bengaluru, Karnataka
Jan 16, 2023
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Sleepwell Duet Air developed black fungus

My sleepwell duetair developed fungus despite sleepwell claiming it to be microbial and anti fungal. The bed was purchased in Salem in March 2016. Please see the attached pictures. I want sleepwell to replace this mattress....
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A
Azhar khan789
from New Delhi, Delhi
Jan 2, 2023
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Damage in mattress

Address: Preet vihar colony, near kilkari school Rudrapur Uttarakhand

My double bed mattress is damaged, and drown from side...
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P
Prashant Sehgal
Dec 17, 2022
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Mattress complaint

Address: 450, New Housing Board Colony, Barnala Road

Mattress sleepwell {aakash} sl no u22gy7e7
bill no 1302 dated 14.10.22 from m/s narendera attress center sirsa haryana.125055

above mattress de compresed within 2 month pls hlp...
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A
AtharvaDesai23
Dec 7, 2022
Dec 7, 2022
This thread was updated on Dec 7, 2022
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Order Not delivered yet (SW_31283)

Placed an order on the sleepwell website for a GenX 2.0 mattress on 21 November 2022, didn’t receive it yet after over 2 weeks.Customer care is not picking calls or responding to emails...
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K
Kamal Dharamdasani
Nov 24, 2022
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Size problem

Address: HOUS NO 13 KAJAL ENCLVE KAILASH NAGAR
Website: mahaveer furniture

Size problem...
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A
Abhi1530
from Pune, Maharashtra
Nov 20, 2022
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Consumer Durables

Address: S.R.NO.138, Near Relax Hotel, Opp. to Nanded City Main Gate, Sinhgad Road, Pune 411041

I purchased Sleepwell Matrress on 17/11/2022 as shopkeeper promised me that coupon of minimum 1000rs will be given by company on purchase . it is my fortune that i recieved 3500rs as coupon on registration of matrress . i instantly rushed towards shop to redem my coupon, as soon as i showed the message of coupon to shopkeeper he denied me telling that he could not give me coupon offer . this is complete harasment & cheating . i have proof...
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M
mohit.mohitagarwal.mohit
Nov 14, 2022
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Comp id 232537 spine tech air mattress misshapen pressed

Dear Sir,

I have purchase your company ortho Spinetech Air mattress for my mother because she is 60 years old back pain issue i was search online your matters rating is best then i have purchase your company mattress but your mattress quality is very poor after 2 years again same pain issue in my mother body because mattress has been misshaped and pressed your mattress quality is very poor i have purchase 2 set Spitech Air...
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I
itnir46
from Gurgaon, Haryana
Oct 13, 2022
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Defect in Sleepwell nexa mattress

I had purchased Sleepwell nexa mattress on 27th January 2020. The dealer had given warranty of 10 years but it is observed that there is defect in side portions of mattress...
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saurabh057
Oct 3, 2022
Oct 3, 2022
This thread was updated on Oct 3, 2022
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Complaint Number 232638 - No response on replacing Out of Shape / Sagging mattress

Address: new delhi

Hi,

I had submitted a complaint with Sleepwell for replacing my out of shape mattresses but it has not been done yet despite the replacement approvals. Please help in getting the complaint 232638 expidit.
The customer care is not helping each time I'm being told I'll get a call but there has been no response....
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R
rehan2084
from Bengaluru, Karnataka
Sep 19, 2022
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Feather Foam Mattress

Address: The Handloom Emporium, Laxmi nagar vikas Marg, New Delhi, Delhi 100092

I have purchased mattresses (Feather foam Zesty plus) from one of the store located at Laxmi Nagar, Delhi. I have enquired for 2 pieces of 78*36*6 mattresses over the phone and after that visited the store to book the same.

As committed by the storekeeper same was got delivered to my doorstep on the 3rd day, but the size which I ordered was not delivered instead 78*35*6 is delivered.

Now, the storekeeper is not...
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A
arushi painuly
from Acharipallam, Tamil Nadu
Sep 18, 2022
Jan 4, 2023
This thread was updated on Jan 4, 2023
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Gen X 2.0 Mattress- the worst DONT buy

I am writing this regarding the issue I am facing while using your Gen X 2.0 Mattress.

I lodged a complaint regarding:

1.) It being TOO soft, as against what was promised to be (how much it will be soft) when I bought it, but within 20-25 days, it started getting way too soft, because of which I also had a hand injury, which was rather detrimental for me.

2.) The sagging.

I filed...
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V
Veekaysingh12@gmail.com
from Lucknow, Uttar Pradesh
Sep 17, 2022
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Damage observed to the newly purchased mattress

I have Purchased Feather Foam Mattress form COIR & FOAM EMPORIUM, Ram Chandra Market, Sanjay Gandhipuram, Faizabad Road Lucknow.
After 1 month from the Purchase, swelling was observed in the middle portion of the mattress . The matter was reported to the shop owner who did not respond properly and shifted the responsibility directly to the Company Costumer Care Service which is not correct . If he is taking margins by selling any...
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Address: SM Enterprises, 7th main Garvebhavipalya Bangalore

I have purchased sleepwell bed at SM Enterprises Garvebhavipalya a sleepwell franchise a month ago. Agent promised me to get two pillows also along with bed, specified in bill also. Till now i have not received pillows. Shop agent is wasting my time, visited 7 +times to shop and he keeps on telling i will gwt it tomorrow. Please don't give false commitments to customers. If you are unable to deliver product dont take order. Don't waste customer...
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