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www.sonyindia.co.in
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Updated: Nov 26, 2024
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H
Hareshkharwa
from Mumbai, Maharashtra
Aug 10, 2015
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Xperia Z Ultra bad so forced to accept Xperia Z old piece

Address: Mumbai City, Maharashtra

My Name is Haresh. My Job Sheet number is W[protected]. I had given Sony Xperia Z Ultra (In Warranty) for auto restart problem. Your people (Metal Tech, Andheri west, Mumbai) told me that since they don't have Xperia Z Ultra in stock, they are offering me Xperia Z new piece. However they were offering opened piece in box which i am sure is refurbished one without any accessory. how can a piece be new if it is not is sealed box. Request you...
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Shabu Philip
from Nileshwar, Kerala
Aug 10, 2015
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24 inch LCD TV Screen is having some vertical lines. so nothing can be seen.

Address: Kannur, Kerala

Sir, I had purchase a SONY LCD TV 24 inch from ePlanet, Iritty, Kannur District, Kerala on 18/08/2012. Yesterday onward the screen is having some problems. so many vertical lines appear on the screen, so we can not see any picture in the TV.The model number of my TV is 24PFL5237/V7. Please do the necessary proceedings so that i will be able to watch the programmes in the SONY TV without disturbances. I selected the SONY brand because i...
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A
Abhishek P L
from Thrissur, Kerala
Aug 9, 2015
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Denial of xperia M mobile replacement even after six months -Sony Thrissur Kerala

Address: Thrissur, Kerala

I submitted my xperia M C 1904(IMEIno-[protected] purchased on[protected] handset on[protected] for the 5 th or 6 th time for servicing due to repeated issue of ear speaker cracking, Which makes the handset useless and evidently the phone is having repeated issue and as per the terms iam eligible for the replacement or refund. Sony service centre thrissur Kerala representative promised me verbally if i wait for a month they will definitely...
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Abhishek P L
from Thrissur, Kerala
Aug 9, 2015
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Delay in replacement of xperia handset even after 6 months.

Address: Thrissur, Kerala

I submitted my xperia M C 1904(IMEIno-[protected] purchased on[protected] handset on[protected] for the 5 th or 6 th time for servicing due to repeated issue of ear speaker cracking, Which makes the handset useless and evidently the phone is having repeated issue and as per the terms iam eligible for the replacement or refund. Sony service centre thrissur Kerala representative promised me verbally if i wait for a month they will definitely...
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M
munish kasturi chugh
from Nawanshahr, Punjab
Aug 8, 2015
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Sales man of sony mobile

Address: Chandigarh, Punjab

I bought sony z3 compact yesterday ...sales man showed me live sony z3 compact which was 5.0 lolipop he said this phone comes with lopipop android version so i decided to buy it because its latest version in market but when i bought the phone i came back my house then i checked which i bought its not lolipop 5.0 ..it was 4.4 kitkat i dont want to keep this old version phone...the salesman cheated me plz do something for me my name is munish...
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R
Rocky Dcruze
Aug 8, 2015
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Z ultra

Address: New Delhi, Delhi

Hi si i had bought a sony phone on the 1st of feb 2015 the model name was sony ultra x ultra, on the 16 or 17 as per the service center at dwarka Ramphal Chowk the address is Shop No. G-31, Vardhaman Star City Plaza, Near CCRT Or Ramphal Chowk, Gali Number 8, Sector 7, Dwaraka, Palam Extension, Palam Colony, New Delhi, Delhi 110077, the phone screen broke it self, when i sent to the service center they told me that to spend 10, 000 to repair...
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H
hussy19
Aug 8, 2015
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Very Rude And Faulty Product Sold

Address: Krishna, Andhra Pradesh

I bought a Sony LED 32NX 650 2 years back. I know its not in the warranty period but the reason why i put the extra money when compared to the market price is because of the brand and the trust on the company. From few days i am facing issues with the display and when i contacted the Sony customer service they straight away told me that it doesn't have warranty and when i said i am gonna bear the expenses for the hardware guy, they sent a...
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K
kullu4ever
from Noida, Uttar Pradesh
Aug 8, 2015
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Heating and sound

Address: New Delhi, Delhi

I am glad to inform you that I purchased a brand New Sony Xperia aqua m4 before 12 days ago on 18th July 2015 mobile outlet. & after 4 days there occurs a problem of over heating & speaker issue & some fault of touch screen (Touch automatically works ) then I have made a complain in your toll free no[protected] but i am not getting any positive response from your technical support team & when i am trying to contact with senior authorities...
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Nithin Sekhar
from Thiruvananthapuram, Kerala
Aug 8, 2015
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Screen Broke within warranty period

Address: Thiruvananthapuram, Kerala

My phone screen also got cracked by it self but our complaints are being treated as **bleep**!!! . Within 6 months its screen broke. When I asked what i should do, they told me to pay 11000 for the replacement Z ultra .So I am technically paying around 30000 for a 20000rs "SMART"phone. Well Done Sony....
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Bhasker Perumandla
from Delhi, Delhi
Aug 7, 2015
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Sony service centre cheated me

Dear Sir, This is to inform you that, I bought a new Mobile 'Sony Xperia M4' Dated :[protected], After few days i was getting a problem in my mobile as 'hanging, heating, protected lock and camera issues', So i visited the service centre they said that it was newly opened centre on[protected], I searched for another service centres but i did'nt found yet, So, I was gone to the same service centre on[protected], there they said that will...
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S
Surendrasinh Rathod
from Ahmedabad, Gujarat
Aug 7, 2015
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Panel of LED Was damaged company refused to give new one.They telling to purchase new LED

Address: Mehsana, Gujarat

Just before 2 years I had purchased Sony LED TV.Before 2 months I had seen some linings on LED.So i had complained for it.So Service Engineer came and checked and told me that panel is damaged. I complained in Customer Care, they told me that company had stopped to create panel for this Model.Within just 2 years company stop to create panel's that's not my concern.At purchase time they are giving full service guarantee.And they told me...
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CA Sunil Sharma
from Mumbai, Maharashtra
Aug 7, 2015
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Sony is dumping Products without adequate post sales, repairs and spare parts support

Address: Mumbai City, Maharashtra

I will start with latest, the 46" Tv which was bought for Rs. 1, 57, 000 few years ago, mother board replaced once on paid basis, now again not working due to mother board and new mother board is not avialable. Sad, but in spite of taking advance for motherboard, still the service centere is unable to provide it. They informed me that I can buy a new TV on which Sony will offer 25% discount. (I am not a fool to rely this company after so...
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S
Sumit_s1
from Indore, Madhya Pradesh
Aug 6, 2015
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Mobile not repaired since last one month and still not fixed.

Address: Chandigarh, Chandigarh

Sir/Mam, I have submitted my Sony Xperia z3 compact on 08/0702015 to the Authorized Sony service center Chandigarh. Job no: W[protected] It's been one month my phone has not been repaired and still Sony team are not aware with time required. It's harassing me mentally from a long time. Need your help....
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V
Visha54
from Chandigarh, Chandigarh
Aug 5, 2015
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Complain regarding water damage of mobile handset

Address: Muzaffarpur, Bihar

I would like to say you that I have Sony Xperia Z1 mobile handset. I, mysel[censored]pdate it to lollipop os some days ago. Then after, my handset was getting warm and sometimes it was not working properly. So, I went to Sony service center in muzaffarpur. There, the Sony service centre told me to get updates my mobile phone there. But after considering the problem, the Sony service centre told me that my mobile phone was in state of water damage....
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M
Mayur Krishna
from New Delhi, Delhi
Aug 5, 2015
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Hoods of Service Center

I have Sony Vaio E series. Due to some issue I have to visit sony service center sec- 2, Noida. You will not believe it what they do...They stole my windows activation keys which is written on back side of my laptop. I was also shocked when I see there is not my windows key at the of windows installation after few days. I don't know what should I do?????...
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J
jramesh
from Chennai, Tamil Nadu
Aug 5, 2015
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Sony LCD TV service-Reg.

Address: Chennai, Tamil Nadu

I have given complaint on 7th July15, but have not taken any considerable action from your end so far. once again i am repeating, I have purchased 9.11.2011 after one 1 1/2 years changed new display screen on 21.03.2013 amount is Rs.11473.00 from sony service (chennai service centre) from chrompet, chennai 44. Again i got the problem in the screan with in 2 years of replaced march 2013. I registered complaint through sony customer, and...
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P
Partha92
from Pune, Maharashtra
Aug 4, 2015
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Disappointed with Service

Address: Mumbai City, Maharashtra

Hi, My Service ticket no is [protected] dated on 18th July 2015. It has been over 2 weeks still I am not getting a confirm answer from you support team as to when I would receive my cell. They just say last status is 'parts missing' on 20th July and they dont know anything else. This type of support is not expect from a brand like SONY and this had shaken my faith on your brand. Please its a sincere request to you that if you dont...
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S
Sauptik Marik
from Chittaranjan, West Bengal
Aug 4, 2015
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Inadequate service

Address: Kolkata, West Bengal

Dear Sir/Madam, I am writing to inform you to inform about the poor customer service provided by the Sony India Company. I bought a PlayStation 3 Super Slim on 9th October 2013.The console cost me 23000/- . The console was brought from a Sony Center located at 42 Gariahat Road, Kolkata - 70029. It had 1 year warranty. But after moderately using it for 20 months one day it suddenly stops working. I called the service center regarding the...
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M
Manoj Ponkunnam
from Kottayam, Kerala
Aug 4, 2015
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Service centre for cheating and insulting a customer.

Address: Kottayam, Kerala

Sir,


I bought a Sony Xperia ZL mobile handset from M/s Sony Centre, Kottayam, Kerala on 4 October 2013. After a mere 14 months o[censored]se, the phone developed complaints and I gave it at M/s Madona Care, the authorised service centre of Sony at Kottayam. I thought that it was just a software complaint. But the service centre told me that the phone was not repairable. They also told me that the company would give me some...
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AKK1991
from Noida, Uttar Pradesh
Aug 3, 2015
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Resolved

TV startup problem

Address: Gautam Buddh Nagar, Uttar Pradesh

My LED TV Model KLV-32R422Bis not getting started. It is showing SONY logo and screen goes black with standby RED LED blinking in set of 5 repeatedly. Shop- KAY DEE Audiovision Pvt. Ltd. Sect 18, Noida Date - 29 Jun'14. Want this to be repaired asap Mob - [protected]...
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