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Southern Railway Complaints & Reviews

www.sr.indianrailways.gov.in
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Updated: Nov 11, 2023
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delay of seshadri express 17209 and 17210
6
retiring room at kumbakonam rly. station-reg
5
Parking fees and behaviour

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Coach position indicators at Coimbatore Junction

Southern Railway reviews & complaints page 19

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V
Veeraragavan lakshmanakumar
from Chennai, Tamil Nadu
Nov 27, 2017
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communicational issues

Address: 602025
Website: Consumercomplaints

In arrakonam station ticket counter staff dont know how to behave with customers. They are thinking that they are doing the job for free. If change is not there then they must convey it in a proper manner but that # staff abused me and made fin of me.

So as a often commuter i request you to take stringent action against the staff

I dont know the staff name but i will give the following details

Date:...
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M
Mourya devulapalli
from Chirala, Andhra Pradesh
Nov 26, 2017
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parcel

The most careless parcel office in madurai. They don't have a minimum concern. I have a bike parcelled on 25/11/17 from madurai to katpadi. I was informed that the bike would reach by 7 am on 26/11/17 to katpadi. I am from chittoor and came from there to katpadi at 10 am. And now there is no bike delivered at katpadi. I need to go back and come again now and then to enquire if my bike has come. What kind of careless people are the parcel...
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R
reepapaul
Nov 25, 2017
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refund of unused ticket (pnr - 4758229035)

Respected sir,

I, r n paul (M-55) had reserved ticket in train no. 12658- chennai mail on 24/11/17 from ksr bengaluru to chennai central. But due rescheduling of departure time from 22:40 hrs to 05:00 hrs on 25/11/17, i could not avail the journey. Since i am residing far away from the rly stn. And could not cancel the ticket, at the originating station, i. E. Ksr bengaluru and also due to important commitments at chennai...
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A
Arulramalingam Ranganathan
from Perambalur, Tamil Nadu
Nov 16, 2017
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crossing time for train 56242 against 12678

Address: Bangalore, Karnataka, 560017

I am doing up and down from dharmapuri to bangalore for working. I am traveling by passenger train to reach specific workplace. Like me lot of people traveling from dpi to blrr daily. While returning to home, our train (56242) has to wait for crossing at pnrt station for 12678 express. We were waiting more than half hour so many days. So we are reaching home so late. Kindly do the needful.
Two stations before they are putting against...
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S
Sankaranarayanan Sundaresan
Nov 29, 2017
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height of platform

Address: Chennai, Tamil Nadu, 600114

The platform for express trains in Lalgudi station is of the old metre guage type. I am a senior citizen and all senior citizens find it very difficult to detrain since the platform level is low. Kindly raise the level for at least one metre by concrete structure.

I also see many other passengers who are more than 60 years old struggling to get on and get off from the train. It is difficult for them to hold on to the railings...
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M
manopm2012
from Virudunagar, Tamil Nadu
Nov 14, 2017
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led display reg.

Respected sir,

Our rajapalayam railway station is among the list of "adarsh" stations in madurai division, but still it doesn't be provided with digital coach position display boards at the platform. It was leant that despite work orders issued for the work months ago, but the works are kept pending by the contract or, for unknown reasons. Kindly look into the matter, since this station earns revenue constantly more then...
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V
Vinodkuttanpillai
from Idukki, Kerala
Nov 10, 2017
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train cancellation

Sir train no 66300 departure perinad 7.45am in kollam district cancelled with the date 09/11/2017with further order till no train to go kottayam side within 10am in the morning three train cancelled within 4 hourse untill the further order this problem daily travelling 150 persons in this station no way to travell kottayam side please arange any train to stop perinad to kottayam side in the mornig before 10am my contact no [protected] vinod,...
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S
Swaminathan Baban
from Chennai, Tamil Nadu
Nov 6, 2017
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rescheduling of uzhavan express train no: 16183

Address: 600042

Dear sir

Reference to the latest time table, you are rescheduling train no: 16183
Uzhavan express as 22-30pm. Please note the above train is connecting
Most of pilgrims centre such as vaithesswaran koil, chidambaram, mayiladuthurai, kumbakonam, thanjavour etc. Earlier it is the last train
Which is start from egmore and reaches all the pilgrim centre at early morning.
Which is more convinient for...
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R
RAJAN
from Chennai, Tamil Nadu
Nov 2, 2017
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suggestion for compliment

Sir,
I was traveling from tiruninravur to chennai on 02 november 2017 by emu bearing no.43210.

The train hit an elderly person at annanur aroung 8am. The guard immediately swung into action. He provided first aid to the injured on the spot and moved him by the same train. He has promptly arranged for ambulance at ambattur and rushed him to hospital.

The name of the guard and driver is not known. But...
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S
Sabitha Pushparaj
from Chennai, Tamil Nadu
Nov 1, 2017
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regular delay of train

Address: Coimbatore, Tamil Nadu, 641023
Website: CBE FAST PASS. - 56324 I am traveling from palakkad to Coimbatore on daily basis.the scheduled arri

Cbe fast pass. - 56324
I am traveling from palakkad to coimbatore on daily basis. The scheduled arrival time is 7.35pm. Though this train starts in correct time from palakkad, it is being delayed due other trains wrong arrivals. Due to this all passengers who are on the way back to their home from office are more effected. Please make necessary steps....
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M
MARK andrew
from Melur, Tamil Nadu
Oct 25, 2017
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train no 12637 no lights

Address: 600044

I am frequent train traveler of pandyan express. The toilets did not have any lights in s2 date of travel 24th october 2017, the toilets not clean very dirty, the toilet flush damaged and the toilets door lock was broken, the window on s2 beth 1 was damaged and kept closing all the time.. Washroom. Also the lock is very hard to slide that could not be locked & unlocked. The taps may be corrected to deliver more water flow. Explain the complaint....
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S
SBalagopal
from Chennai, Tamil Nadu
Oct 25, 2017
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korattur booking office - cc - dc swiping machine & staff

Address: 600076

Dear customer care,

I am trying to purchase a quarterly season tickets for commuting to my office. Yesterday 24th october 2017, around 7.30pm i went to counter to renew my ticket, the booking clerk said, paper roll on the swiping machine needs to be replaced, come tomorrow morning, when i went there at 7am today morning to renew, the staff were saying that they have exhausted with rolls, need to get it you need to pay only...
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C
Claire Bernadette
Oct 22, 2017
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parcel not delivered no. s 113032

Address: Kollam, Kerala, 691012

I clara b reshma booked a parcel to my son capt. Dr. Suneet john joseph of the indian army from kollam to durgapur on 04/10/17. It is an air bag wrapped in a gunny bag containing his uniforms and warm clothes, the consignment has not reached durgapur even to date 22/10/17.
Please do the needful to trace the parcel and reach it to the consignee.
Do keep me posted,
Sincerely
Claire b reshma
[protected]@gmail.com...
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G
Gio
from Adur, Kerala
Oct 17, 2017
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misbehavior of staff (ticket counter)

Address: Ernakulam, Kerala

On 17 th october 2017 at 05:15am in ernakulam junction railway station, while taking ticket to thiruvalla i had only 100 rupees note as small amount so i place that note to counter person, he said it's only 25 he don't have change so he can't provide ticket and at infornt of public he shouted me, he treated me improperly using uncultured words. Railways are all for the public so please make your staff customers frendly other wise it's make...
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H
hagoel traders
from Chennimalai, Tamil Nadu
Oct 14, 2017
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worst toilet service and behaviour of the leaning boys

Address: Chennai, Tamil Nadu

I travelled in sleeper coach on 11th october 2017 and 13th october 2017 from chennai to mangalore to and fro.. The toil was uncleaned till the end.. Muthra shed s better better than southern railways toilet.. I donno what service they provide to the people.. The cleaning guys they are from north india and their behavious is worst.. One hindi known uncle helped us in telling them they started threatening him with loud voice and behaviour is...
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R
Roy Mohan
from Erode, Tamil Nadu
Oct 10, 2017
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tdr refund repudiation pnr 4854960174

My journey was on 27.8.2017 ending at 2 am on 28th. Tdr filed on line at 14.41 on 30.8.2017. Reason fare difference as proper coach not attached.
Repudated for reason delay in online filing.
I have emailed 4 letters in this regard to [protected]@irctc.co.in, clarifying for : the actual time frame for dealy. All these mails were referred to southern railway.
My last complaint with ticket id.6704016 was further referred to southern...
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A
aeronse
from Salem, Tamil Nadu
Oct 10, 2017
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non maintenance of underground subway at vyasarpadi jeeva railway station, chennai - regarding.

Address: Chennai, Tamil Nadu, 600118

It is very sad to say that the maintenance o[censored]nderground railway station at vyasarpadi jeeva station is very poor and filthy water is always stagnated in subway and passengers had to pass through the filthy water. It is also informed that due to the stagnation of water makes formation of germs and causes dengu fever. During the rainy season it becomes worse and could not pass through the subway and people had to walk over the track which...
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V
vishagun
from Chennai, Tamil Nadu
Oct 10, 2017
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unreserved,college student and daily workers

Address: 604001

1) unreserved
Unreserved compartment as 80 seats but tickets will be issued more than 200 in normal day, 400 in function day so it make passenger discomfort and make fight for the seat i can see more fight but i don't have video because it is public place stop the issued of ticket it reach 100 is will be enough
2) college student
I am going to college for 3 years egmore to tindivanam my ticket for 30 days is 770 i am...
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S
sivadas balakrishnan
from Mumbai, Maharashtra
Oct 8, 2017
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poor condition of retiring room toilets in tcr

After taking over the retiring room in tcr railway station mainly to use the washroom, the condition of toilets in retiring room at tcr railway station had been pathetic wherein there is no cleaning happening and we had to vacate the retiring room soon after entering due to inability to use the toilets or the entire area due to stinking.
My pnr no for the travel executed is pnr: [protected]...
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J
JAYSHREE CHANDA
from Durgapur, West Bengal
Oct 7, 2017
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bed bugs in railway coach

Sir,
I am traveling from chennai to howrah in 12840 howrah mail on 06 oct 17. As the train started at 2345 hrs, i just board the train and go to sleep on the allotted berth, i. E. 55 in b1 coach. But the berth was filled with bedbugs, and i cannot sleep for the whole night.
In the next morning, i lodge a complaint to tte and care taker of the coach. But, no action taken by them. Therefore, the second night had to spend sleepless...
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