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Southern Railway Complaints & Reviews

www.sr.indianrailways.gov.in

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Updated: Nov 11, 2023

Complaints 776

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152

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So far, so good. Southern Railway is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Southern Railway will keep up the work and continue to help more customers with their concerns even better 🤝

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Parangipettai (PO) Railway Station should be saved

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expired food items sold at amul kiosk

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delay of seshadri express 17209 and 17210

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Southern Railway reviews & complaints page 17

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Address: 682021

Sir,
It is very sad to inform you that train operators in thiruvananthapuram division are showing very poor treatment to16316 kochuveli - bangaluruexpress train by detaining this train behind the 56304 nagercoil - kottayam passenger train not only in all stations but also in all signal post between kollam& kayamkulam. (Please check running schedule of this16316 express today[protected]. Why are your operators showing such a treatment...

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Address: Chennai, Tamil Nadu, 600023

The ticket booked for travel from karaikudi junction to chennai on 02/0ct0ber/2017 which was a cnf ticket was put as wl on date of journey.
As we could not travel with our family and kids we got down and took a private cab and reached chennai.
Looking for reimbursement of cab charges.
Instead irctc says regret for inconvenience and so far refunded only rs.420 against rs.665. The balance amt is pending for refund.
I...

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Address: Chennai, Tamil Nadu, 600062

Website: Southern railways

This is a request to the railway concerned authorities.. I am complaining about railway gate here in annanur. We wait for hours and hours for the railway gate to open.. Pls take action on either building an overbridge or subway. This helps the commuters to get their convenience, esp for the people who go in 4 wheeler.. Just imagine people who have an emergency to go on the other side of the gate. Most taxi drivers come by this route since...

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Dear admin,

I, along with 2 of my family members boarderd into the tatanagar-alappey dhanbad express in palakkad junction at 10.35am on 01.03.2018.

We all reserved our tickets for the journey.

I am a tax paying proud citizen of india hailing from chennai, tamil nadu.

At once we boarded on the train, the tte in the st5 coach mistreated us, called me in singular word without having...

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Address: Thiruvananthapuram, Kerala, 695001

I am DINU.V.P today[protected] I am traveling In Trivandrum Guruvayoor Intercity Express 16342. With reserved ticket coach no.D3 Seat No 108 ... Complaint is that ... unreserved passengers (Season and General tickets) are fully occupied the reserved coaches D1, D2, D3. I have forced to occupy 4 members in reserved sets. Unauthorized persons are standing very tightly in reserved coaches we are not having sufficient breathing in the coaches....

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Address: Chennai, Tamil Nadu, 600087

Website: Southern Railway, Chennai

The gm, s, rly, chennai
I have parked my car tn10w2986 by 05.44 am on 23, 02, 2018 vide b. No.000469-op.10a - sno.4 (469). While taking my car by 00.34 hrs on 24.02.2018, i was asked to pay rs, 665/ vide b. No.018750- op.10a-s. No4. When i asked about the authority, they have informed that the rate was fixed by fast track. While checking in google the rates are very less, even in airport or in metro stations, rates are less than this...

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Address: Salem, Tamil Nadu

Website: Indianrailway..gov.in

Dear sir,
I am janarthanan from kovilpatti. I travelled from salem to kovilpatti with my bag which contains my mobile phone and personal things. It was stolen while i m sleeping by a stranger.
Train no 12689.
Chennai central to nagarkovil weekly express
General compartment near to ac coach
Date : 24/02/18
Time :00:35am
Location : 15km before erode junction.
Black bag with mobile phone...

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It has been noted that the pay and use toilet at changanassery station (Chy) seems to be closed frequently due to water supply failure.

On enquiry this mornind, duty station master expressed his helplesness, saying the supply pipes get brocken frequently.

Kindly look into the matter immediately as, otherwise neat railway station stinks now

Sojan joseph
Passenger...

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Address: Chennai, Tamil Nadu, 600023

Respected sir,
I am a regular traveler (From chennai, tamil nadu) using the mrts (Mass rapid transport services) from chintadripet (Station code: mcpt) to thiruvanmiyur (Station code: tymr) stations to commute to office daily. The escalators in almost all the stations barring a few does not work at all during the peak hours and due to this the elderly and physically challenged people are forced to use the staircases to catch the trains;...

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Address: Ernakulam, Kerala, 682017

The railway road is blocked from ponnurnni, vyttila by metro piling company and they are dumping waste and filling a pond, for dumping the piling waste they put fire to the railway ward and the railway staff are helping them by taking money there are rpf involved in this case i have no evidence but u will know when you see ideas they have taken to dump piling waste, daily about 15 lorrys are coming and dumping waste the rpf living in the...

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Address: 603002

Hi sir/madam,

I usually travel from tambaram to paranur in beach-cgl local train.
Train number - 40519.
It is supposed to start from tambaram at 8.33 am and reach paranur 9.15 am, but it is starting and running late daily.
Just because its running late, it leads to waiting due to express cross at guduvanchery and katakalathur. So it totally takes 1.5 hrs to reach the actual 40 mins distance.
Why...

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Address: Madurai, Tamil Nadu, 625001

Sir i am from madurai i have not received my parcel at madurai station which booked in kanyakumari express train 12665 20 parcel is missing from one slr 97717 [protected]. 4 out 4 is missing [protected] 9 out 9 is missing [protected] 7 out 7 is missing and my compliant number in indian railway is[protected] i request you to take necessary action and reply me soon...

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Address: 600071

Hi:

It’s surpsing that the quality of indian railways has come to such sub standards that the level crossing wall collapsed in not more than 2 months of its completion at sekkadu level crossing, avadi.

The debris is lying as an ongoing threat to passerby - especially 2 wheelers.

I’m just wondering if the contractor would allow his house to collapse in such manner due to sub standards....

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Address: Virudhunagar, Tamil Nadu, 626117

Recently it w as announced that sengottai – punalur gauge conversion works has been completed and also necessary safety clearance obtained to commence regular train service,
In this regard, we request your goodselves to kindly consider commence passenger service between sengottai and punalur with at least four coaches as a pre setting of the way and initiating the passengers focus towards railways service availability. It also served...

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I had booked a deluxe a/c double room at kumbakonam rly. Station from 26/01/2018 6 am to 28/01/2018 6 am through irctc website and paid a sum of rs.3638.20 towards the rent in advance for suite no.1.[ref.: pnr [protected]/kmurr 1001898] for myself and my wife both senior citizens. When we checked in at the office at the railway station, we were told that the toilet in the room was broken and that the room which we had booked could not be allotted...

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Address: 600021

The staffs in old washermenpet station are not cooperating with passengers with polite. They not at all answering properly for any clarifications. Especially casher and station master. They not even open their mouth when asking more than 3 times, after we asking when are you not responding then they said "go and sit" or "we will announce" or "i dont know". We wait in staion for more than one hour without knowing when will train arrive. When...

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Address: Chennai, Tamil Nadu, 600054

Website: www.indianrail.info

It was noticed that wrong Rake status in www.indianrail.info for train 16203 Garudathri express. Website says D2 compartment was at front but D2 compartment was connected at last. There was no information about compartment status at Tiruvallur station even it has platform LED displays.
PNR NO: [protected].
Update correct rake or remove it from web....

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Address: Tiruchirappalli, Tamil Nadu

For transparency and convenience of the members on their accounts, why digitization not to be done for the accounting mechanism of sreccs/chennai & trichy till such time? Moreover, these societies till following the stone age system of keeping books & registers with manual entry by employing double the staff. It is suspicious that why these societies are not implementing digitization in accounting system so the members can view their accounts...

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Address: Burhanpur, Madhya Pradesh, 450331

I Ankit Shah PNR NO[protected] train no 11093 DOJ 07/01/2018 from Bhusaval to Burhanpur comes under Central Railway booking done through PRS Counter Burhanpur Station on 17/12/2017 by POS machine. I have cancelled the same ticket from Chennai Central Station on 06/01/2018 at 8:52Am for which refund of 635/- had initiated to credit back in my same account. But till now also no refund is credited back in account. When I enquired the same from...

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Address: Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 524124

I am a scientist working in isro sriharikota. I am daily travelling from ponneri to sullurpeta by emu. Last year november sr reschedule the train no 42416 which is starting from sullurpeta at 1810 hrs from 1815 hrs. This creates lot of inconvenience to commuters those who are travelling by this train as we can reach the station by 1815 hrs. The other train which is coming from nellore (66036) is always coming very late. You can check the...

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