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Southern Railway Complaints & Reviews

www.sr.indianrailways.gov.in
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Updated: Nov 11, 2023
Complaints 776
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Southern Railway reviews & complaints page 15

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A
Ammuardra
from Hyderabad, Telangana
Jun 10, 2018
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refund failure

Address: 500011

Dear sir,
I have done a booking on 27th may 2018 through online mood. Money has been deducted from my bank account but the ticket was not booked. The next day they showed that the money will be refunded back to my account within 3-4 days. Now it has been 15 days and nothing is refunded. My transaction id: [protected] and also i have cancelled a ticket on 25th
May 2018 with pnr no. [protected] and transaction id : [protected]...
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S
SenthilJanahan
from Delhi, Delhi
Jun 3, 2018
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tatkal ticket booking poor service

Address: Madurai, Tamil Nadu, 625214

I wanted to book a tatkal ticket in the ticket counter to travel from madurai to chennai at sholavandan railway station on 03.06.2018 in the morning we were in the queue from 9.00 am itself. By 11.00 am, when the tatkal time begins mr. Shanmugam who was sitting in the counter in duty reacted so lazily to book the ticket and he was not typing with the minimum speed and ended in booking ticket for the first form itself to a premium talkal which...
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K
k4kerala
from Kunnamangalam, Kerala
Jun 2, 2018
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on additional charge collected by the while getting down the train

Address: 673525

Respected sir,
My pnr no. [protected], train no.16188, tcr to tpj, doj: 25/05/2018.
I am from kerala travelling with wife and 4 children in ha1, 2nd ac to trichy for attending aiims entrance exam at trichy. The train was 1 hr late and we were sleepless till 01.00 am waiting for train at trichur station. Being tired, and also not familiar with outside kerala, and being in closed ac coach, we have noticed the board only when the...
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S
Subha253
from Chennai, Tamil Nadu
Jun 2, 2018
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priorities regarding the tickets given to ttr's relatives

Website: IRCTC

Am currently traveling in train no. 12605 (Pallavan express). A group of people consisting of two women, two men and a small girl, boarded the train. Their tickets are not confirmed and hence they r still in waiting list. When some passengers enquired, they said that there is someone they know who will be the ttr today. Likewise, he came, they exchanged smiles and started talking huskily. A seat was empty, where that supposed to be present...
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R
Ravi Rajappan
from Chennai, Tamil Nadu
May 31, 2018
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money debited twice but ticket not confirmed

Address: Chennai, Tamil Nadu, 600101

I have booked ticket for 1st ac for travel on 4/06/2018 from tiruppur to chennai vide transaction id [protected] & [protected] on 31st may
The amount debited was rs 1146.8 and another 1146.80
Even though the ticket was available and money debited the ticket is not booked.
Why my ticket is not booked even though the money is debited twice.
Its not my mistake
Now i am getting messages that refund...
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N
Naranc127
from Jabalpur, Madhya Pradesh
May 28, 2018
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complaint against a prepaid waiting hall

Address: Chennai, Tamil Nadu, 600001

I narendra kumar choudhury, citizen of india and travelling on 28 may 18 with pnr no.[protected]. I have visited the ac waiting hall at 13.30 hrs, duty staff informed in a unusual way that the hall is filled with passengers. I was told be wait outside and i was outside for 30 mins. I have noticed that the people who came after me were accommodated in front of me and i am still outside (You can see the visual by the 1st floor camera in the...
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K
kkeyan_in
from Chennai, Tamil Nadu
May 27, 2018
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more trains on chennai - tirunelveli and kanniyakumari route

Address: Chennai, Tamil Nadu, 600061

Hi greivance officer,

Please add more trains now the double track work has been completed.in summer, particularly, there is heavy rush and this time spl trains were not many in the sector mentioned in subject. I always see waitlisted passengers seated all over in the booked compartments. Always there is no rpf posted in trains to control them.

I also urge railways consider cutting the quota given to our mlas,...
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P
Parthiban 9988
from Avinashi, Tamil Nadu
May 27, 2018
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to convert mail express into super fast express and to introduce new trains.

Address: Vellore, Tamil Nadu

11005 (Puducherry - dadar) mail express is to converted to super fast express and to reduce it's travel time by increasing it's speed. Katpadi jn (Kpd) has got only one daily train (16381/82) to mumbai and one biweekly express to mumbai. So please introduce another daily train which commences it's journey from katpadi junction and terminates at mumbai central either via renigunta, guntakal or via bangalore, pune. People who travells to nagarcoil,...
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V
Vinayagam Pillai K
from Delhi, Delhi
May 26, 2018
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misbehaviour by a ticket examiner

Address: 607001

From
K. Vinayagampillai,
Pa (Accounts) to the collector of cuddalore district,
Cuddalore-607 001,
Tamil nadu.

To
The respected concerned railway authorities,
Southern railway.

Respected sir / madam,
In continuation of my complaint no. W/sr/mas/[protected], i respectfully submit that i am working as pa (Accounts) to collector of cuddalore district, cuddalore-607...
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A
A really disappointed someone
from Chennai, Tamil Nadu
May 25, 2018
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pathetic

Address: Chennai, Tamil Nadu

Southern railway is the most disappointing, we've been booking our tickets way in advance, e. G: january 26th i booked my tickets for may, and back then it that the tickets were on rac, but, 3 months later it's still on bloody rac, and we are travelling to a boarding school, how in earth do we take that luggage and share the berth?

This happens all the time in southern railways, what's the damn point in advance booking?! br...
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H
Hari hara sudhan Murali
from Jabalpur, Madhya Pradesh
May 20, 2018
Resolved
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expired food items sold at amul kiosk

Address: Chennai, Tamil Nadu

Dear madam/sir, the amul kiosk located at platform no.4 has been selling expired food products that includes amul diary products as well. Please look into this issue as expired diary can harm consumers’ health and can make them sick for days together. I bought an amul lassi tetra pack on may 20th and noticed that the expiry date is march 31st.
Thank you....
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S
selvarajan008
from Thiruvananthapuram, Kerala
May 19, 2018
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fans not working

I traveled in train no.16127 on 17.05.2018 in coach no. S3. Running time of that train is around 24 hours. One of the fan in my coach was not working. After my complaint to the ticket examiner, technicians attended at villupuram railway station. But unable to rectify the same. So all the passengers who traveled in s3 coach suffered a lot without fan and also sleepless night. Kindly look into the matter and compensate me suitably....
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M
Mugunth199
May 10, 2018
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Resolved

cancellation (for regular reservation tickets-2 nos) amount was not credit to my account

Respected sir/mam,

I have cancelled my train (Regular reserved) journey tickets -2 nos (Doj=[protected] and[protected] in kodairoad (Kqn) junction. But still the refund amount was not credited to my credit card. So kindly help me to solve this issue and refund amount rs, 565 to my account.
Thank you,

1. Pnr no : [protected] 2. Pnr no : [protected]
Doj :[protected] doj :[protected]
Cancelled...
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U
Ulla Azmat
from Hyderabad, Telangana
May 9, 2018
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misbehaviour with ladies/kids

Address: 560041

Respected sir,
I have the booking done for goa to bangalore and my pnr[protected] which was w/l 17, 18, 19, 20, 21 we have been informed by the tt that from hubbali the tickets will be confirmed or rac as many seats going to be vacant.
Myself and my wife and 2 years kid and my elderly parents and a sister. Have been seat sharing with a family who been so kind enough to share the seat.
The hubbali station tt (Nagabhushan)...
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S
Sowmyahariprasad
from Dharmapuri, Tamil Nadu
May 11, 2018
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sitting at footsteps in local trains

Address: Chennai, Tamil Nadu, 600001

Sir,

I am traveling from Hindu college to chintadripet. At peak hours, people are sitting at the footsteps and refusing to move or get up. So others couldn't step up or down in to train. And those sitting at doorstep speaking unconstitutional words which makes students and others disgusting.

Could you please take a necessary action to ensure no passenger is sitting at the entrance at peak hours. It may leads...
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N
Nithyanandhan S
from Chennai, Tamil Nadu
May 7, 2018
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train cancellation refund amount

Address: Chennai, Tamil Nadu, 044
Website: IRCTC

Dear sir/madam, last saturday i. E 05-may-2018 towards trains to arakonam destination to bangalore from chennai central lalbagh exp (12607) has been cancelled. I have booked 6tickets in 2s class in takkal through online irctc the details are given 1. Pnr no: [protected], cancellation id: [protected] / 2. Pnr no: [protected], cancellation id: [protected]. I had cancelled these ticket when we reached to central railway station has announced...
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M
muni bhaskar
from Madurai, Tamil Nadu
May 7, 2018
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worst scheduling railway.

Address: 517505

Travelled 16204, sapthagiri express by its name, doesn't reach it stations in scheduled time. Today 07 may 2018, started journey from tirupathi to chennai, we are still in tiruttaani at 10.30. Which is just 65 km from tirupathi. We expected to be near central at 10.45. This delay causes so much of frustration on railway. I thinking that this total delay is caused due to negligence of railway works and railway employees. Can you tolerate any...
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K
K.P. Narayanakumar
from Korampallam, Tamil Nadu
May 7, 2018
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wrong routing -

Good morning,
Iam a passenger of train no 82608 nagercoil jn to chennai central train, we have be compelled to stay near (6km to reach) arakonam for more than1.5 hours, you know, about the work going on this way, if so why you allow trains to pass this route even some alternative route is available through vizhupuram, we are not
Getting even a tea whr the train lodged. Can we say this as an intentoonal harrasment to innocent...
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V
Venkatachalam P R
from Kayankulam, Kerala
May 6, 2018
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unreserved people in reserved compartment

26.04.18, pnr : [protected], mas to sbc, 12639 travelling with my wife and 2 daughters. Travelling between chennai to bangalore, horrible experience, 3rd grade service by southern railways. Shame on southern railways, unable to control unreserved persons entry in reserved compartment right from central, where is your checking system, from arakonam, wallajah, katpadi, ambur, vaniyambadi, kuppam, bangarpet in all these station, plenty o[censored]nreserved...
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R
Ramnaray
from Kotagiri, Tamil Nadu
Apr 29, 2018
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miss behaviour in new suburban mrts toilet

Address: 600118
Website: Tamil nadu

Dear sir,

This is to inform you that person who is attending me he is charging 5 rs gr urination where govt rate is 2 rs. Bit aruging he paid back the money
This happened between 09:30 to 09:45 pm ist period tonight please give him strict warning.

Second people are sitting door steps in mets train which really annoying people who is going to get down. I am sure many raises these kind of concern. Kindly...
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