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Updated: Feb 2, 2025
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Inconvenience due to large delay in departure time and request for refund
Flight cancelled and intimation one day before
Non issuance of refund for modification of flight which was charged but not modified.

SpiceJet reviews & complaints page 53

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R
Ruchiraje
Apr 19, 2020
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refund not received of cancelled flight

Address: SpiceJet Ltd., 319, Udyog Vihar, Phase IV, Gurgaon - 122016 Haryana, India

My flight No SG 8483 dated 21.03.2020 Delhi~ Surat was cancelled by airlines. My PNR No was VDCKGG.I have cancelled my ticket and raised request for refund on 20.03.2020.Till date I have not been credited with refund of my cancelled ticket amount. You are requested to kindly ask airline to reverse INR 13248/- in my account....
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Rohit Sharmareyy
Apr 19, 2020
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refund of full amount for pnr (slmdsd, swh46h, zj983z)

Address: kalyan

Dear sir,
Good morning!!!
As you have cancelled our flight for subjected pnr's. There was function in my native place but due to corona virus and flight cancellation. We will not able go. But spicejet not refunding amount and giving option to book future date flight i. E. Credit shell.

Please note, we dnt have any further function so kindly refund full amount for subjected pnr booking.

Note:- dgca...
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Pawan Koul
from Dera Gopipur, Himachal Pradesh
Apr 18, 2020
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refund of my ticket pnr no. kyp5qm

I had booked my flight for 15th of april 2020 from spice jet under pnr kyp5qm in the name of my daughter ms. Khushboo koul but due to extension of lockdown till 3rd may flight was cancelled and as per dgca guidelines the airline company will have to refund the whole amount of booking of the ticket booked during lockdown without charging cancellation fee. I made a formal request to the co for getting the refund of the cancelled flight but...
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K
kumar.rana2007@gmail.com
Apr 17, 2020
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refund for cancellation

My pnr number is fypnxm.

I don’t wish to travel any more and hence i would need my refund. Credit shell is of no use to me since i am not planning to travel anymore. I would like to get my refund in my account as early as possible. I have received an email from customer service that they are not providing refunds instead providing creditshell. Your website says that i can opt for refund or a creditshell, i want to opt for...
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T
Tasaduq Hussain
Apr 17, 2020
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spice jet is looting people's

Address: Spice jet india

Recently i have contact to spice jet customer service through chat today date 17 april i was traveling from goa to srinagar on 17 april yesterday govt of india order give then full refund but they refuse to give me full refund and they are asking me to pay extra if you want to rechudle your ticket i told them i want refund they said not possible your money is safe in credit shell i told them can i buy milk from credit shell...
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Tonoy Tarafdar
Apr 17, 2020
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cancelled - no refund pnr# a6 nav

Address: Bangalore

Pnr# a6tnqv
I had a flight booking with spicejet for 6 pax on 3/5/2020. It has been cancelled because of lockdown. Now spicejet is reluctant to pay the refund amount to the bank account, rather crediting it to their credit shell. Which i can use it in future only while traveling again with the same passengers.
How is it possible? We were travelling for a meeting and the meeting has been cancelled and no plan to travel again...
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S
sajeeevtsgref
from Kolkata, West Bengal
Apr 16, 2020
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non receipt of refund amount

Address: Sajeev TS, Thuruthippallil House, Mevada PO, Pala

Sir, my flight from jammu to kochi on 20 mar 2020 cancelled by spicejet without any valid reasons. My pnr no. Gdwyhq and passengers mr. Sajeev ts and mrs. Smitha kaimal. I have not received the refund amount even after 27 days of cancellation. As per policy, full refund to be given for for flights cancelled before lockdown. Please take appropriate action
To provide refund immediately.

Sajeev ts...
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D
Deanna Nassem Rahman
Apr 16, 2020
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flight : o5zpsb

Address: HARYANA

Hi team

Spicejet have cancel my flight as infia banned rules, i have send out many emails to spicejet n no reply

I try to chat many time with customer care thru chat service for example shruti motewar, leena thakur and arjun singh but my chat disconnected by them plus they are not helpful at all and providing false info to me.

Shruti have mentioned no refund is allow and all flights have done that...
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Z
zmrajkot
Apr 15, 2020
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non receipt of refund amount of cancellation of air ticket of pnr no:p8nk5c

Address: Bank of Baroda, Zonal office, M G Road, Rajkot 360001

I have cancelled my flight ticket PNR No:P8NK5C booked and cancelled on 13.03.2020, but till date i have not received refund amount in my credit card account with Bank of Baroda, therefore i request you kindly arrange to refund the same immediately, since your rules for refund is 7 days. My mobile no is[protected] and email id is sanjeev.[protected]@yahoo.com...
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Tousif Ahmed Akhoon
Apr 15, 2020
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spice jet looting people. they are cancelling tickets and then not refunding amount nor change date. asking for lot of fair difference.

My email to spice jet.

Dear, kindly reschedule my ticket without paying extra charges as other airlines are doing because you have cancelled my flight from your end. My ticket was on 15 april which is today with pnr # myqfmm. So i want next flight on the first day of operation. Send confirm and send my tickets by email on same email : [protected]@gmail.com.

Thanks,
Tasleema....
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S
SonamSrinidhi
Apr 14, 2020
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refund for flight ticket

Due to covid 19 the nation is under a lockdown. Instead of providing a refund foe our tickets booked well in advance the airline is holding the money in the a credit shell. I fail to understand why this inconvenience and harassment to customers for no fault of theirs. I request a full refund as i'm not sure when i may be able to travel next and i also may find other modes of commuting in the future if not this specific airline. During times...
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S
sfeksk
Apr 14, 2020
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refund

PNR:
AY444J

Waiting for the refund.

Do not flout rules and behave normal.

South Indian mentality of keeping the money in shell?for what?
Who gave you the authority?

I have cleared my dues to HDFC and I need full refund with bank Interest for the delay....
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A
apla singh
Apr 14, 2020
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not giving refund of my booking in bank account due to lock down

Travel date 30/04/2020; PNR number fykvxm; journey: ahmedaBAD TO PATNA; passenger name: Sunitadevi Singh
nitishkumar singh
nishakumari singh

As spicejet airline do not giving refund in bank account, as date is also given of feb 2021; as there is no planning to travel till April 2020 any more. They are providing refund in credit shell, as there is no such policy and mentioned any where that refund will not get...
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A
abdunnabisk
from Colachel, Tamil Nadu
Apr 14, 2020
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spicejet does refund money even flight is cancelled

For the pnr ujydxe, i have been following up with you since 27th march, 2020 for full refund or rescheduling as the ticket was cancelled by mistake and you said you cannot do anything stating full cancellation is waived till 14th april, 2020 and my travel date is 21st april, 2020. Now the the lockdown is extended till may 3, and all the flights are cancelled and everyone is getting full refund in credit shell.in this pathetic time, they harassing...
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S
Shuvankar Dhawa
from Ghatal, West Bengal
Apr 14, 2020
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spicejet customer care number not received

Address: AMTA/HOWRAH

Spicejet customer care number not received
my phone number -[protected]
PNR-P56ZPB
MY NAME -SHUVANKAR DHAWA...
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S
Shuvankar Dhawa
from Ghatal, West Bengal
Apr 14, 2020
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spicejet customer care number not received

Address: HOWRAH/AMTA

Spicejet customer care number not received
my ph number -[protected]/PNR-P56ZPB
MY NAME-SHUVANKAR DHAWA...
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A
Ashvin Chudasama
Apr 10, 2020
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ticket refund amount

I have booked my ticket from dubai to ahmedabad as per the situation of covid -19 my flight cancelled and till now i have not get my refund amount i'm trying to contact customer care but they are not giving any information.
I request you to find the details of my ticket -:
Name - ashvin chudasama
Pnr - thzhjx
Flight no - sg 16 (Dxb-amd)
Travelling date = 25 march 2020
Mode : goibibo
Kindly...
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D
deepjyotideb93
Apr 10, 2020
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refund not provided for cancelled flight

Address: Gurgaon
Website: spicejet.com

My ticket from bangalore to guwahati dated 25th march was canceled by the airline due to covid-19. According to their policies, i'm supposed to receive a credit shell which can be redeemed for any booking. However, its been more than 2 weeks, and i'm yet to receive the same. I've sent them multiple emails regarding this.
Ticket was booked on 19th march in the name of dipanjan deb (My brother). Attached is the ticket, cancel notification...
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S
Sachin_Dev
Apr 9, 2020
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amount not refunded for flight cancelled by spicejet

Hi team,

I had a booked a spicejet flight sg 1220 from bengaluru-jabalpur dated 16-apr-20 for 6 passengers with pnr number as ydpzsg. Now as the flight has been cancelled by spicejet, i have been advised by spicejet that my entire booking amount will be maintained in a credit shell, which can be used within a period of one year from the date of cancellation, to make another booking for the same passenger.

Total...
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R
Rakshithas ghorpade
Apr 9, 2020
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fake message call for ground staff job in spicejet

Address: DEVANAHALLI KIAL BANGALORE

Calling for me for ground staff job first asking for registration fee 1500rs i'll pay registration fee after asking for training fee 4500rs because i have to quit this fake call after i'll tell refund my registration fee so she ask cancellation mail drop after refund success after few minutes she is not responding my messages and call so i'll complaint drop...
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