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SpiceJet Complaints & Reviews

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Updated: Feb 2, 2025

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SpiceJet reviews & complaints page 55

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As per the Gov't order no domestic flight will be allowed to take off or land after 24th March midnight. I had my flight from Bangalore to jammu which had a stop in delhi. So the flight was supposed to take off from Bangalore at 8:30 on 24th march but it had a layover in delhi and then my flight to jammu had to take off from delhi on 25th march in the morning. So clearly my flight had to be cancelled but I got no message or no email so when...

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Address: 46th bn ssb, malbazar, jalpaiguri(west bengal), Darjeeling, West Bengal

I have booked spicejet flight pnr i68hvl for travelling on 23/03/20 from patna to delhi. I am serving in ssb (Central armed police force), in this regard it is intimated that due to coronavirus, my journey was canceled by the department. So i was unable to travel.
I had requested on 22/03/20 to waiver, in reply by spice jet email that "pnr has been canceled hence you are not in position to waive off cancellation fee.
In view...

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I've booked a trip on 2nd march of 2020 pnr-cbuz6t, but trip had been canceled. Airlines management of airport had reported that they will initiate full refund and i travelled my destination by other means of transport spending huge cos. So, kindly issue my refund.
We are two passengers - mangalarapu ajay yadav
Shaik anwar
[protected]@gmail.com
Contact details - [protected]...

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Address: Hyderabad, Telangana, 500084

I am suffering from throat infection plus Hydeabad is locked down till 31st March. Want to get full refund based on my health and PM advisory for self quarantined. images are attached. I have send email directly to the spicejet customer care and direct message from twitter but no response so far.

My flight is on 28th March 2020 to delhi where both the places are in lockdown state.

Please look into this matter.br...

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Address: 600048

Client: spicejet
Pnr: qeeuyd
Reason: cancellation of flight
Incident: i booked a flight from chennai to goa for 26th mar. Have been trying to reschedule it due to covid-19 but in vain. Spicejet representatives couldn't understand a word i said. And now i don't want to talk to them anymore, just want to cancel it. Government also notified that all domestic flights will be terminated from 24th mar midnight which also supports...

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Address: 30000

Greetings
I have booked a flight from bangkok to bagdogra on the 2/4/2020.
With spicejet. I booked the flight from trip.com

I like to raise this concern.
Due to covid19 pandemic. I planned to cancel the flight and request for the refund.

Im an indian citizen working here in thailand on a employment visa.

Due to the covid19 pandemic i believe i would not be able to go out...

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Address: Korat, nakhon ratchasima, 30000

Greetings

I have booked a flight from bangkok to bagdogra scheduled to fly on the 2/4/2020 and return back to thailand on the 30/4/2020 with spicejet. I booked the flight from trip.com

Im an indian citizen working here in thailand on a employment visa.

Due to covid19 pandemic. I informed spicejet and trip.com to cancel the flight and request for the refund.

I've send end number...

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Myself and my daughter were suppose to travel to dubai from ahmedabad on march 19, 2020 16:35 pm flight under pnr gisqjb.

Due to the coronavirus issue dubai government had banned any resident visa passenger to enter the country after 12:00 pm on march 19, 2020.

We have been requesting spicejet to issue us a refund and they refused on the pretext that the flight had taken off....

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Address: 21 SAGAR MANNA ROAD, Kolkata, West Bengal, 700060

I have booked tickets in spicejet from bangalore to kolkata with online check-in. Due to convid-19 issue i did web checkin to avoid standing in queue. I was carrying total two bags. One laptop bag of 4 kg and another small trolley bag of 9 kg. At the time of boarding spicejet staff stop allowing me with two bags. I understood the concern and told them to shift my trolley bag in check-in luggage as in my ticket already provision is there....

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Address: Ghaziabad, Uttar Pradesh, 201004

Goverment declared janta karfu on 22nd march so all airlines or giving free of cost for rescheduling but your airline charging more price, due to government order we are changed the plan, my flight is on tommrow sg-8105 pnr odf8mt so please do need full already indigo did same so please kindly change my travel as goverment declared karfu so we as a indian citizen we should follow our goverment rules for prevention of virius....

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Address: proyoung health science, Hyderabad, Telangana

Website: spicejet airlines

Hi
Goverment declared janta karfu on 22nd march so all airlines or giving free of cost for rescheduling but your airline charging more price, due to government order we are changed the plan, my flight is on tommrow sg-422 pnr zyu63m so please do need full already indigo did same so please kindly change my travel to 28th goverment declared karfu so we as a indian citizen we should follow our goverment rules for prevention of virius....

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Address: HAL Airport, Bengaluru, Bangalore, Karnataka

Sir,

I am senior citizen.

I have booked four seats from mangaluru to bengaluru (Pnr g8215c) for flight dated 14th april, 2020 in the evening (8.15 pm). You have changed the same to sg 3792 with the revised departure time of 0715 hrs and revised arrival time of 0815 hrs causing inconvenience to me. You could have changed to the next flight scheduled at 21.35 on the same day i. E., 14 april, 2020. By changing...

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Address: New Delhi, Delhi

Website: Spicejet

I had booked delhi to kochi flight on 28 march and that was a non stop flight.. But now due to rescheduling it takes 18 hours and between one stop in mumbai. I tried for cancellation but there is no refund for my ticket. And flight change takes more charges. Spicejet airline charges too much for flight changing.. If i get refund i can cancel my ticket and go for another one.. I tried to connect spicejet customer care number for the last one...

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Address: Surat, Gujarat, 395007

I am already spoken 7-8times with spice Jet executives
I have got call on 15th March 2020 call recording being attached. Starting that flight with both PNR NUMBERS PNR -D7N5UF
PNR-ZD53TW have been cancelled and I am going to get refund now spice Jet executives are denying for refund now.

I spoke to MR.saif on 19th March and he clearly said that they will refund us the amount and the call got disconnected now I...

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Address: Indore, 453112

Fake call aaye to kya karan chahiye,, aur agar kisi ke sath esa hota hai to kya karna chahiye kiske pass jana chahiye koi airline call per interview leti hai kya ya nahi agar letti hai to security amount ki mang karti hai ki nahi iske bare main bhi bataiye aur aapka koi no ya whatsapp number hai to bataiye please aur yaha jankari gopniy rahegi ki nahi...

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Address: madhuvan residency samtaa, Vadodara, Gujarat, 390023

Booking pnr - k8q28p cancell flight only one side when i booked with return from muscat to ahmedabad. Also cancell befor one month my travel date 23 april 2020 and spice jet cancell on 19 march 2020. Without any message from goverment cancell flight this airline cheating with customer to get profit. There is no any proper contact and reply system in this airline....

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For force majeures & government advisory there is no policy in place with this airline something like a natural calamity. They are exploiting the situation & levying high cancellation charges being charged. Airlines are not adhering to government guidelines.
No proper resolution being offered. Customer care people are impolite.
Even they wouldnot let us re-schedule it....

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My PNR is GDGL9A
I had booked flight for Bagdogra from Kolkata.
Under present COVID 19 pandemic crisis, we wish to reshedule our flights
Though majority Airlines are offering penalty free rescheduling, Spicejet has come up with weird terms and conditions.
Cancellation charges are less than reschedule
They are charging 1800 per ticket for cancellation and 3000 for reschedule. To add to it, they have fixed...

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Dear sir/madam,

I am here to complain about the services by spicejet. Though the world is suffering from covid-19, the travel ban is being imposed in almost every country. Spice jet is not providing any assistance moreover they are making money by not waiving cancellation fees.

I booked tickets from spicejet for hyderabad to muscat via ahmedabad dated 19/3/2020
Pnr hpg5pp for 3 passengers (1 adult 2...

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Address: 721644

Sir, I have an tickets for port Blair on 20th March & return tickets on 26 th March.
Due to government's ban on tourism, we have to cancel the flight . But they didn't give us full money as refund. They barely give us 1/3 Rd of total Money.
Please help me..
We want to go to the port Blair, government stops all the tourist activity there . that's...

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