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SpiceJet Complaints & Reviews

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Last updated Jul 6, 2024
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SpiceJet reviews & complaints page 59

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V
Venkat Cheboli
from Chennai, Tamil Nadu
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missed flight

Dear sir/madam, i know my complaint has no value, but to relieve my pain, i am writing this. This surely junked and trashed by spicejet.

This morning dec 13 2019 have flight from maa - vtz. I had extra luggage, i went to pay at maa. I was second in q. The 2 of the female employees working there were taking and helping customers who are not in que. As a result i got bit delayed. Went though security and to the gate and gentlemen...
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Address:319 | Udyog Vihar | Phase IV, Gurgaon, Haryana, 122016

My flight sg 6237 got delayed 5 hours. Therefor i had to make extra expense by booking a flight earlier to get my flight in mumbai on time.

Spicejet does not want to refund my ticket and also claims me being a no show - which is because i had to book an ealier flight due to their delay!!! - is a reason not to take my refund serious.
I am stunned. When the flight is delayed over 2 hours, spicejet needs refund ticket...
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G
Goldi Sahu
from Mumbai, Maharashtra
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complaining about refund

So i have booked ticket on 7 november and it was return ticket from mumbai to kanpur and kanpur to mumbai on 10 dec to13 dec return. But due to some emergency which we were not aware of like my father got sick and it was sudden. Now few hours ago we are cancelling the ticket but the cancellation charges are too high its a big disappointment. Like ticket charges are 17000 and you are charging for cancellation 14000. Now you tell me what should...
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Address:106 KIRAN CHANDRA SINGHA ROAD GANGES GARDEN BLOCK C1 3RD FLOOR F TYPE SHIBPUR HOWRAH711102, Howrah, West Bengal, 711102

We have spicejet flight today 04/12/2019 (Flight no sg 6) from dubai to mumbai which was cancelled due to tecnical issue
Pfa cancellation certificate of spice jet
Transportaion cost approx aed 600
Fooding cost approx aed 500
Further connecting flight cancellation charges rs.2300/-
New flight charges approx rs.73000/-
I want the refund of all my expenses incurred due to flight cancellation...
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S
shibk
from Mumbai, Maharashtra
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non refund of money after flight delay

This has reference pnr no - b8y8uc (From kochi to delhi) dated 03.11.2019. The said flight was diverted to jaipur and was delayed. We were forced to stay at jaipur airport till 5.00pm without any alternate arrangements.

Finally your ground staff (Mr. Pandey & mr. Ashish) assured us to refund 50% of the fare and they have written the same on our ticket and stamped. (Attached).

Please arrange refund as promised.br...
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V
Victor Nexus
from Delhi, Delhi
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exorbitant cancellation charges

I booked and cancelled a ticket from an online portal in 30 minutes yesterday, 5 thursday december 2019.
Please explain the "airline charges -₹3000/-" below.
The cancellation details for booking reference number 05129691xxxx

I do not believe that for booking and cancellation the airline, in this case
Spicejet incurred a loss of ₹3000/- if any....
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J
jagjit_026
from Bengaluru, Karnataka
Mar 14, 2023
This thread was updated on Mar 14, 2023
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spicejet baggage irregularity report

This is to bring to your notice that i along with my family was travelling to mumbai from delhi via spice jet flight no. Sg8169 on the 2nd december 2019. On arrival at the mumbai, my check - in suitcase was missing. This undoubtedly came as a rude shock to me as it had belongings which were important and expensive lehengas, as we were returning from my sisters wedding. I immediately followed the regular procedure and filed a complaint of...
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H
Harish Chandra Darmora
from Bhuj, Gujarat
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negligence of customer

Address:Dehradun, Uttarakhand, 248001

Dear spice jet, yesterday i fly from dehradun to ahmedabad @7,.30 on, when i land in ahmedabad i came to know that my luggage is left in dehradun। this is second time with me, still i am not getting my luggage which contains my important luggage so please make a call and i am planning to go in consumer court।

Regards
Harish darmora
Mo [protected]...
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S
Subhrendu Sekhar Sen
from Mumbai, Maharashtra
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ground staff kaustav at mumbai airport for spicejet flight sg 490 at dep lounge

I was traveling from mumbai to kolkata on 2 nd morning 00:35 hrs by your flight. It got delayed by 45 minutes and gates were being changed frequently. So much so it was changed from gate 45 to gate 1 at t2 departure lounge in mumbai which is almost 1 km.
Now i had some injured leg for which i had little difficulty in walking as it was getting painful.
When i approached ground staff at fate as he declared his name kaustav,...
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R
Rachelsmith
from Delhi, Delhi
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lost baggage not resolves

We flew from kolkata to new delhi on dec 2 2019. But one of our baggage was left in kolkata airport because the staff at the check-in desk did not tag our baggage! The customer service people at the delhi airport promised us to send over our baggage on the next flight later in the afternoon and then have the baggage delivered to our hotel in new delhi on the same night, but that didn't happen. We are leaving new delhi on dec 3 night, so we...
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S
Shambujigalur
from Mumbai, Maharashtra
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I'm complaining about baggage mishandling

Address:Bangalore, Karnataka

I boarded a flight(flight no: SG531) from Ahmadabad to Bangalore on December 1, 2019 which departed at 22:05.
I was not happy with baggage handling so, I went below the flight and cautioned the crew while boarding the flight to handle the luggage safely, even although after arrival, my duffel bag's shoulder strip was found cut .Some of our items in bag was damaged . My damage cannot be compensated .
You can contact me for further...
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I requested and paid for a ticket on a specific flight over the spicejet counter in madurai on the 30th october 2019. The spicejet agent booked a ticket on the wrong flight instead and when i requested for this to be corrected they asked for more money and refused to refund my money there and then although it was spicejet’s fault. After “senior management” been involved i was told that i would have to wait for 14 days before i see the...
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V
Veena Shikhare
from Mumbai, Maharashtra
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flight delay

Address:Mumbai City, Maharashtra, 400099

I had booked the sg6442 from goa to mumbai on 30th nov'19, scheduled to depart at 10.55 pm. But there was a sudden announcement made at 10.17 pm that the flight is delayed for more than an hour and will now leave at 12.30 am. As a known fact, dabolim airport, goa is about hour and half drive from anywhere in goa & thus we had reached the airport at 7 pm itself to avoid any traffic congestion as it was a weekend. My husband & i were travelling...
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S
Shikha.....
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

missed flight due to misguidance & negligence of spicejet staff at airport

Dear spicejet,

Complain regarding pnr no sg-8561 which was going from delhi to coimbatore @ 7:55 am but my flight got missed due to misguidance & negligency done by staff of spicejet available at airport in customer help centre & at boarding pass centre.

I have carry my self boarding pass in my hand & i reached at airport on time & asked from customer help desk of spice jet about boarding passes then they will...
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U
Utsav Tagra
from Pune, Maharashtra
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baggage not received

My bag was stopped at delhi airport at level 4. I have already signed an authorization letter but it has been more than 24rs that no one is answering. Poonam baggage staff at mumbai airport is so rude that she doesn't know how to talk to customers. Nobody is their help or inform. No one is taking this matter as a critical matter i was waiting at the airport for 14 hrs and then i left for pune without any information about my baggage.
Flight...
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P
Purva Rathore
from Mumbai, Maharashtra
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no information about cancelled flight

Address:Working women's hostel, Camp area, Pune, Pune, Maharashtra

The airlines did not send me any email intimating about the cancelled flight. It was only after reaching the airport, i was told that the direct flight from mumbai to dehradun sg-6932 on 29tg november was cancelled. The airlines did not even inform the agency makemytrip about the cancelled flight. This sort o[censored]nprofessional service only takes the faith away. I could not attend my convocation ceremony due to this irresponsibility on the brand's...
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S
Shreyans R C
from Delhi, Delhi
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mishandling baggage

My rucksack given as check-in luggage came in torn when i reached delhi from mumbai via spicejet flight sg6704 on 4th nov' 19. My bag also had a fragile tag. To be clear the fragile item is safe. The waist strap (The whole purpose of the bag to carry more weight with ease) was torn and no responsibility is being taken by spicejet. They say there policy is as such. They cannot take this lightly. Everytime anyone gets a damaged bag (Which happens...
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S
Samadrita Mukherjee
from Alangudi, Tamil Nadu
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delayed flight

Address:401303

Hhdq3r, samadrita mukherjee, my flight to mumbai from chennai was delayed by 3 hrs. Flight no. Sg252. I am traveling alone and after rescheduling my flight is scheduled to leave at 11:25 at night from chennai which will reach mumbai at 2 o clock at night. I live in virar which is far away from mumbai airport and last local from andheri is 1:30am. Am i supposed to spend the whole night at the airport?? Just refunding the money is solution...
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Z
Zia Khurram
from Mumbai, Maharashtra
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miss the hand bag flight sg 275 pune to ccu

Address:60, Phears Lane, 60, Kolkata, West Bengal, 700073

Hi

This is to kind nottice that i md. Ziauddin want to inform you that my aunty name : (Sharifun nessa) nessa shari old age lady who travelled along with wheel chair on dated 28th november 2019 from pune to kolkata flight no - sg-275 has missed the one hand bag pack colour was black and red in the flight as she has forgotten to pick the bag after landing in ccu from the flight cabin. Her medicine and important gifted item...
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P
Premksingh4002
from Kolkata, West Bengal
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delay of flight for more than one hour

Address:Mumbai City, Maharashtra

My flight from mumbai to kolkata sg-490 on 29 november 2019 which had a schedule departure at 0035 is now delayed by more than one hour (Reason-congestion in air traffic) does traffic congestion only hampers spice jet flight or this is just an excuse
I had an onwards journey from kolkata but now i will miss my flight because of this delay
Who will take the responsibility??...
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