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SpiceJet Complaints & Reviews

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Updated: Feb 2, 2025

Complaints 3444

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3034

So far, so good. SpiceJet is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope SpiceJet will keep up the work and continue to help more customers with their concerns even better 🤝

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Baggage Damage - Flight No. SG-54 - PNR:Q987QV

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SpiceJet reviews & complaints page 63

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Pnr pdqb4a seat no. 7b
I had checked in and pre-booked my seat by paying rs. 350 via online check in facility and i got a pop up display that i would be getting a complementary meal for which option of veg/non veg was asked. I had given my preference to veg meal but to my dismay, today on board when inquired with flight attendant ms. Monika, she said that no such meal is reserved for my seat. I am not happy with this inefficiency of...

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Address: piplod, surat, Surat, Gujarat, 395007

This is with reference to the pnr no. Fhzh2r flight no. Spice jet sg-377
Passenger name - anirudh singh jagarwar
Today, i. E. 13-10-19 i was standing in the line in order to take my boarding pass and drop my luggage for boarding the aircraft. The passenger of the same flight who were standing in front of me in the line were accommodated in the flight, and at my turn suddenly the employee of spicejet came and said the boarding...

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Hi,
So here is the issue, while booking a flight from hyderabad to bhopal, i selected the seats of my wish (11-c, 11-bd 12-c&12-d). While boarding our passes were showed invalid and staff told us that due to some issue they have to change our selected seats and the last seats of the flight were given to us that is 20a 20 b 20 c 20d. They told that the inconvenience was because of some weight balancing issue, while some seats in flight...

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Address: ISRO layout Bangalore, Bangalore, Karnataka, 560078

Hello,

Im lodging a claim against the damage of my baggage during my trip on 5th October on Flight no. SG2468 departure at Delhi 0630 to arrival at Dharamshala 0740.
My suitcase has been damaged during this travel and would request you to provide compensation for the same.
The suitcase is worth Rs 10000 and is of VIP brand.
Request you to refund this amount as inappropriate/negligent handling of the baggage...

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Hi all
It's october 2019 and today i too received an sms from career launcher
I don't understand why spicejet is taking no action against the scammers even after receiving so many complaints, just a declaration from them "beware of phishing" will not suffice. Everyone can see that this group of scammers has been cheating ppl since 2016 and till today no action is taken against that person named shashank shaurya, who has even...

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Address: 560003

I travelled by sg 3302 vide pnr jd117t on 12/10/2019. Seat number 15 a. When i was travelling by bus to board flight the handle broke and was about to fall, luckily saved by co passenger. This is serious safety lapse and got hours my shoulders. I am a senior citizen and if not co passenger safes me would have suffered injury. Airlines is liable and i wish to escalate to higher level....

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Address: 202 yathiraj apartment 27,5 th main Bangalore, 560003

I travelled by sg 3302 vide pnr jd117t on 12/10/2019. When i was travelling by bus to board flight the handle broke and was about to fall, luckily saved by co passenger. This is serious safety lapse and got hours my shoulders. I am a senior citizen and if not co passenger safes me would have suffered injury. Airlines is liable and i wish to escalate to higher level....

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My pnr number was s8ei8c dated 10 oct. Due to your technical fault (A failure) the flight was delayed almost more than two hrs. I missed my next destination transportation.
I again purchase tickets for my onward journey to chandigarh through volvo bus.
Before ready to fly it's your responsibility to check the craft for every thing. I loose rs.725/- and loss of my time schedule.
Compensation is your responsibility....

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Address: SANKARANPARA LANE 20 MUDAVANMUGAL POOJAPURA, Thiruvananthapuram, Kerala, 695012

I tried to book a ticket on sg415 from bom to blr for 11 october 2019 through spicejet app. The money was deducted from my account (Rs 5339) but no ticket or pnr was generated. I called spicejet customer care but they confirmed that such a booking is not done.

I want my money back. I have given a mail complaint to spicejet as well. Complaint number no.[protected]

This is very bad experience from spicejet....

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Address: New Delhi, Delhi, 110052

Pnr : xhidph

I boarded a flight from bengaluru to delhi and unfortunately i chose spicejet, the flight condition was super bad and the armrest of my seat was broken unable to even put my hand during that complete journey had to lift up my arm and keep it like that during the flight, if i tried to place it there it catch hold of my skin in between of that two broken pieces. I contacted spicejet they said just a sorry, i have...

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Hi,

I was supposed to travel from bangalore to pune by spicejet flight. Along with me there were my father and mother and both are 50+ age. Below are flight and passenger details:
Flight no. Sg434
Pnr: p4cnjb
Passenger name:
1 mr. Sushant kumar
2. Mr. Shashi bhushan sharma
3. Mrs. Sunita sharma
Earlier the flight timing was 9:15pm (4th october) but due to some reason it was...

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I and my friend had flight from hyd to ghy on 5th oct, 2019 pnr - xe8i3a flight no. - sg364. We reached the check in counter before time but was worried we would get late due to the long queue of passengers whose flights departure time was later than ours. So we went for the fast forward counter. But a staff member didn't allow us and forced us to go to other normal counter. This made us late and missed our flight. They said they closed the...

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On 3rd October 2019 I was having my flight from Bangalore to Varanasi at 3:20pm. I reached at boarding counter at 2:30, there where no staff around the boarding counter I tried to get my boarding pass by own then some staff came and I told them that I couldn't get the boarding pass then she tried and she said that boarding is closed by that time it was 2:41pm as they told. Still time was there I requested alot to everyone each and every staff...

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I was travelling from hyderabad to varanasi on 30th september pnr oclc7d,
At the check-in counter i was charged rs 400 as my laptop was a little heavy, i do not understand this? Can you guys lend me some money so that i can buy a light weight one, and then would be fit to travel through your airlines without paying the fine.

Miss pamela at the counter also showed me one instruction list of hand baggage limit of 7 k....

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Address: 29/1 Girdharnagar Society, 380004

Very thankful fo the great service that you provided me a couple of days back. Thanks to you, my flight got cancelled and i had no prior information whatsoever, due to which I couldn’t make it for the meeting and lost the client. Also you very carelessly misplaced my luggage so i had to go shopping the moment i landed and i spent my whole day at the airport itself. So if you could just refund me the money i spent on your flight because...

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I'm extremely disappointed with the behavior and customer interaction of your team. I was boarding from bangalore sg192 to delhi now and at the boarding gate, this lady with a name navya wanted to check my hand baggage weight. The way and approach to this was as if she is a big boss of someway and others are cattles or dogs. I have been really shocked on the way you deal with customers. I'm a frequent flyer and take about 20 flights in a...

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I took the flight no sg8194, from ahmedabad to delhi scheduled to fly at 6:05 am. We kept on waiting for 2 hours and no official announcement as to what the flight status is. I had trains booked from delhi to kota leaving at 10:55, which would have been attended had the flight time was adhered to. I want compensation for the same. My trains cost me 3k in total and this flight cost me 3k as well. There was no official announcement made and...

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Address: 142-F, R.no.65, Bhuleshwar, Mumbai-2, Mumbai City, Maharashtra, 400002

Traveling by sg 82 from bangkok to mumbai on 30.9.19, my new bag is damaged by spicejet staff, it was in very good condition, while it was handed over at the bangkok airport at the time of luggage check in (Which can be checked in ur camera systems of airport too). Thereafter, it's got damaged by the ground staff of spicejet, which shows their carelessness in handling luggages irresponsibly.

Moreover they came to me, after...

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Address: 16/1E /1 East topsia Road, Ideal lake view apartments, Block FLAT9A, Kolkata, West Bengal, 700046

We were a family of three travelling from dubai to kolkata. We had a stopover at mumbai airport for 2-3hours. While checking in on the kolkata flight we were told the flight was delayed. From 19:45 to 9:20 in the night ultimately the flight took off well past midnight. No food or compensation was offered. So essentially we were travelling continuously for almost 24hrs disgusting...

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Address: Spicejet

(Dear customer,
Greetings from icici bank.
You have made an online payment of inr 3558.0 using net banking towards paytm mobile solution from your account xxxxxxxxx376 on sep, 24, 2019 at 20:30 hours. The transaction id is [protected].
In case you have not done this transaction, please call on 18002662 or sms block 376 to [protected] from your registered mobile number.
Never share your otp, urn, cvv or passwords...

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