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SRM Transports Complaints & Reviews

www.srmtransports.in
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Updated: Jun 24, 2021
Complaints 159
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8
Unresolved
151
Bad 😕 It seems that SRM Transports has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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SRM Transports reviews & complaints page 5

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P
PriyaViswa
from Bengaluru, Karnataka
Sep 25, 2017
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refund amount not yet received

Website: www.srmtransports.in

I have tried to book the ticket on 28th aug 2017 from pattukkottai to chennai and the journey date is 22nd oct 2017. The ticket was not booked. But an amount (Rs 536) has been deducted. So that i have mailed to srm refund team on sep 7th 2017. After that i didn't get any reply from them and the amount also not yet refunded till now. I have sent many reminder mails. But am not get any reply back....
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R
ramprakash_e80
from Mumbai, Maharashtra
Sep 20, 2017
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refund ticket 802 two times

Address: Chennai, Tamil Nadu, 600059

I have booked ticket (Booked on 20.09.2017) two times to travel from chennai to tirunelveli on 29.09.2017 (Through online - srm website) rs.802/- is debited from my account two times. But ticket is not booked. I did'nt receive any sms regarding ticket booking.

I tried to reach the phone number (Helpdesk) which was diverted to another number, no one answered. Need my refund immediately

Ram...
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R
R S MANIAN
Sep 14, 2017
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non receipt of payment over 5 months.

Address: 600049

Dear sir,


S. No
Tripname
Traveldate
Passengername
Gender
Seatno
Contactno
Origin
Destination
Transactionid
Bookingdatetime
Status
Canceldate
1
B-140 chennai madurai-09:45pm sleeper a/c
07/05/2017
R. Subramanian
M
U21
[protected]
Chennai
Madurai
Wba34eb4500
5/4/2017...
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N
newuser2014
from Chennai, Tamil Nadu
Sep 13, 2017
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refund not credited - worst customer service

Bus root : chennai - tenkasi
Travel date : 2nd sep 2017
Booking date : 31st aug 2017
Cancellation date : 01st sep 2017

I have book three sheets in srm travels website using my credit card via paytm payment gateway. I have cancelled the ticket. But still am not received my amount back.

I have sent mail to [protected]@srmtransports.in and [protected]@srmtransports.in. But there is no response from...
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P
Poomari
from Morena, Madhya Pradesh
Sep 9, 2017
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rs.872/- debited from my account. ticket not booked.

Address: Tirunelveli, Tamil Nadu, 627007

Bus route : tirunelveli to chennai
Travel date : 18/10/2017
Bus starting time : 10 am (Morning)

I have booked ticket (Booked on 09.08.2017) to travel from tirunelveli to chennai on 18.10.2017 (Through online - srm website); bus staring time 10 am (Morning). Rs.872/- is debited from my account. But ticket not booked. I did'nt receive any sms regarding ticket booking....
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E
Elangkavin balasubramanian
from Chennai, Tamil Nadu
Sep 8, 2017
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worst travels

Hi,
I am travelling from chennai to pudukkottai. Bus got delayed for more than an hour. We are not able to track the bus. We didn't receive any message regarding vehicle number. Helpline number is busy all the time. Luckily it got connected once in 100 dials. No proper info about the delay when we called the service desk. We were about to cancel the trip bcz of ds. Finally, bus came after 1 hour. Driver was so cool saying that it...
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J
Jefferson Joel
from Visakhapatnam, Andhra Pradesh
Jul 13, 2017
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Bus didn't wait for me

Address: Chennai, Tamil Nadu, 600066
Website: Srmtransports.in

Hello
My name is joel jefferson
I booked a ticket from chennai to tuticorin
Boarding time was 7:15pm
Unfortunately i came 10 mins late i reached the boarding point at exactly 7 :25pm
When the called the respected authority he didnt respond properly. He said it was my fault and the ticket amount could not be refunded and he dont give a damn about it. Though it was my mistake for a few mins delay he shold...
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S
Shanmugam Siva
from Chennai, Tamil Nadu
Jun 24, 2017
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Change of boarding point-no response from srm transport

Address: Chennai, Tamil Nadu

My transaction id is wba3a6982

I have booked tickets from valliyur to chennai (Data of travel 25-jun-2017) in srm route no. B-149a trivandrum - chennai, mercedez benz sleeper

I wanted to change my boarding point from valliyur to tirunelveli.

I tried all the number given in the tickets, and also tried calling help desk no given in the website.

The landlines were not in use. All the...
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V
Vijil
from Chennai, Tamil Nadu
Jun 21, 2017
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Delay for half an hour for 2 passengers who's related to koyambedu office staff

Address: 600053

The bus timing is 6:30 pm the bus started at 7:10 pm from koyembedu srm bus terminus its because the passenger is well known r related to the koyembedu office staff who brought the trip sheet and passenger details after 7 pm pls take action on that guy its 6, :30 pm sleeper bus. Bus details : chennai to trivandram bus, date : 21/6/17
The entire passengers got annoyed and shouted at the driver. We trust srm travels because of its timing...
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P
prabu vignesh
from Mumbai, Maharashtra
Jun 9, 2017
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Misbehavior of driver

Address: Kanchipuram, Tamil Nadu, 602105
Website: Consumercomplaints.in

My name is prabu vignesh studying mbbs in saveetha medical college chennai. I booked srm bus from chennai to krishnagiri pnr. Dba3a6b7d. I put boarding point as poonamalle. My college will get over at 3 30 pm. So that i contacted office to board me at outside my college which is the same way that bus is going.in office they said that they have informed the driver and when your boarding point comes he will call at that time you say to him....
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M
Muthu Alwar
from Chennai, Tamil Nadu
Jun 6, 2017
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Refund regarding

Address: 627001
Website: www.srmtransports.in/pgfeedback.aspx

Srm travels
Chennai

Dear sirs,

Sub: ticket booked online for travel from tirunelveli to chennai in your mercedes benz on the day 17.5.2017 – refund thereof

The details of the ticket are jotted down below:

Pnr: wba36bf7d
Travel date: 17/05/2017
Dep. Time: 10:30pm
Trip name: b-149a trivandrum chennai-06:15pm mercedes benz mu
From: tirunelvelibr...
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R
Rajesh Deviprasad
from Udumalaippettai, Tamil Nadu
Jun 6, 2017
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Issue with omni bus stand manager : ticket no: tk7259947543 / pnr no: rba39d065

Address: Chennai, Tamil Nadu, 600099
Website: www.srmtransports.com

I wanted to tell that i had a horrible experience with srm transports omni bus stand manager.

Ticket no: tk[protected]
Pnr no: rba39d065

I made a booking from chennai to bangalore through red bus - srm transports. Boarding point in koyambedu is not showing up when i want to choose that instead i choosed poonamalle kfc because i have no option to decide. Its showing only poonamalle kfc and sri perambadur...
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M
Malarsrm
from Bengaluru, Karnataka
Jun 2, 2017
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Amount credited to SRM accounts to be repaid

Address: 600042

I have booked bus tickets from mas to cbe for 3.6.2017 (Pnr wba390934) and return ticket from cbe to mas on 4.6.2017 (Pnr wba390953) in the name of venkatesh y. I bring to your kind notice that for 2 tickets four times money has debited in my account. Request you to repay the money. Or let me know where and who has to be contacted
Kindly do the needful
Regards
Malarvizhi
[protected]...
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R
Ramanath s
from Visnagar, Gujarat
May 21, 2017
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Amount debited but seat not alloted

Address: Chennai, Tamil Nadu, 600037
Website: Srm transports

21.05.17 morning 7.51 am i booked 3seats for chennai from Tirunelveli in srm transport departed at 10.30pm on the same date through SBI net banking with reference no.[protected]GABINFZAO the amount 3816 defined immediately from my account but the seats no.i booked are 17, 18, 24 not alloted till now pl irequest you to the reason behind it and return the amount 3816 as early as possible MY MOBILE NO.[protected] &[protected] my name is Ramanathan...
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S
spunky08
from Kanchipuram, Tamil Nadu
May 20, 2017
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Transportation of bike

Address: 641030
Website: SRM parcel service

My bike was transported on Monday[protected] through SRM speed parcel Pvt limited. It is not received till now . Today's date is[protected]... It was transported from Coimbatore to Chennai(Guindy)... I am not at all satisfied with the response they give... Today it reached the respective destination but they didn't bring my bike keys and helmet...I am dissatisfied and I will not recommend SRM to anyone.

Way bill no is CBEH...
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P
Prem Sankar.s
from Salem, Tamil Nadu
Apr 24, 2017
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Booked in volvo provided normal sleeper bus without kerala permit

Address: 600033
Website: www.srmtransports.in

Dear Sir,

I booked ticket in 22/04/2017 5:45 SRM multiaxle volvo to Trivandrum.TICKET NO :TK5K86553543 via redbus. Around 3 pm i received a call stating the Vehicle is in workshop and hence asking me to switch to 5:45 sleeper bus.Since it was urgent for me to reach trivandrum in morning I had to go in that. But little did I know that the Pondicherry registered PY 01 CG 6629 Vehicle didnt have permit to enter kerala.At morning...
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P
Prashanth Narayana
from Rajapalaiyam, Tamil Nadu
Apr 23, 2017
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Worst behaviour of driver

Address: Chennai, Tamil Nadu

I was travelling by Volvo ac bus from Chennai to theni on 22/4/17 starting at 10.15pm, bus no tn02av4344, the bus reached the destination 2hrs late and the driver driving the bus in the morning had such rude behaviour and using foul filthy language, I never expected a reputed company like URS would employ such a bad rude driver who degrades ur value, this incident has made me think twice before travelling by ur travels again, I hope u look...
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V
vignesh ten
from Mumbai, Maharashtra
Apr 11, 2017
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Worst and horrible incident from your transport

Hi team,

We faced very worst and terrible experience.

Well, let me explain about the incident.

Our boarding from Chennai to Tirunelveli on Saturday at 8.15 PM. The PNR number for the ticket is : RBA30CC56 Seat No : U19 and U20

I have been standing at opposite to A2B hotel from 7.50 PM. I called Bus driver [protected] to enquiry about the same, but bad luck they did returned my call.br...
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S
Sandhiya Madhubalan
from Morena, Madhya Pradesh
Apr 10, 2017
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Regarding behaviour of the SRM staff during boarding

Address: Chennai, Tamil Nadu, 600101

Dear SRM Team,

I had a travel from Chennai to Tirunelveli on 1st April 2017 with a 1yr old baby. I was really satisfied with the handling the customer and the respect to the lady passenger. Due to which, we planned to return by same provider with some extra luggages. I personally called the SRM office at Nellai to enquire about the luggage. The representative, informed me that he wil help me to sort out the luggage issues...
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B
Benly Panicker
from Chennai, Tamil Nadu
Mar 26, 2017
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Non refund due to cancelation by Srm : Tiruvalla - Chennai 27 Feb 2017

Address: Chennai, Tamil Nadu
Website: www.srmtransports.in

Hi,

Srm transport bus from Tiruvalla to Chennai (3:30 pm) was canceled by Srm without prior notice on 27 Feb 2017. Traveller, a senior citizen, was stranded at the boarding place without any information. No sms was given on this regards.
After getting information from a third party travel agency nearby, passenger returned at 4:15pm. This was immediately confirmed by phone to Srm Chennai office. They confirmed that...
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