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SRM Transports Complaints & Reviews

www.srmtransports.in
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Updated: Jun 24, 2021
Complaints 159
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8
Unresolved
151
Bad 😕 It seems that SRM Transports has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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SRM Transports reviews & complaints page 6

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V
Viji Krishnan
from Coimbatore, Tamil Nadu
Mar 24, 2017
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Poor customer support

Address: Chennai, Tamil Nadu, 600073

I was asked to wait for 2mins but still the bus left from tambaram. How many times you made the passenger to wait ? Cannot you wait for jst 2 mins.

I never experienced such a bad language from a driver. If I dnt receive any good action on it, I ll think about taking the further action.

They didn't even give me another choice of buses in the same route.

Bus details:

SRM[protected]...
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K
Karthikeyan VA
from Chennai, Tamil Nadu
Feb 10, 2017
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Regarding behavior on bus staff TN 09CF6224(madurai)

Address: 600107
Website: www.srmtransport.in

Dear sir,

I accept that it's my mistake that wrongly boarding the bus due to the driver of coimbatore bus insist that wait here I don't know. But when the bus(madurai) in charge call that where are you I replied that I am in SRM bus boarding point I am waiting for long time ...concern person didn't guide me and when I found it and reached the bus they reply tha "I Will Break your face... And I will kill you and the push me...
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G
GopinathAyyavu
from Chennai, Tamil Nadu
Dec 8, 2016
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Bus was not stopped at boarding point

Address: 600107
Website: SRM

Hello sir,

I had booked the tickets on 4th Dec to travel from Chennai to salem 9.45 PM CST AC semi sleeper coach bus. The boarding point was at tambaram around 10.25 PM. I was waiting for the bus for so long time and the bus didn't come on time. I didn't get even a single notification or phone call regarding the bus arrival. Unfortunately I couldn't travel as planned and even the bus left without picking us at tambaram. I...
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V
Venkat6047
from Thiruvananthapuram, Kerala
Nov 28, 2016
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Chennai - trivandrum

Address: 600107
Website: www.srmtransports.in

I've travelled from chennai to trivandrum in srm transport, one of the worst experience i had once again with srm i. E they dropped all the passengers in marthandam (70kms away from the destination) stating that they cant proceed further to tvm due to hartal, as there was instructions to the driver in the previous night. Here we have following questions:
1) if the drivers are notified well in advance, then why there were no notification...
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C
Chinnathambi Ramasamy
from Chennai, Tamil Nadu
Nov 14, 2016
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Driver irresponsible

Address: Chennai, Tamil Nadu, 600017

I have travelled in SRM sleeper coach from chennai to Tiruchendur on 12/11/16.
When the bus reached at kayalpattinam on 13/11/16 morning around 6.30 am I feel like wamit and unfortunately driver stopped bus for some passengers get down there.I informed the driver, got permission to get down for mouthwash.within a minute, the driver moved the bus .I rushed to the bus, shouted " hold on".then he stopped bus and replied me that he couldn't...
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S
Santhosh Raja
Nov 5, 2016
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Non professional behavior at koyambedu depot

Address: Theni, Tamil Nadu, 625531
Website: Travel depo

By this Oct 27th, 2016, I have booked tickets from Chennai to theni as boarding point at perugulathour. Due to Diwali traffic I came directly to koyembedu DEPO . To change the boarding point I have approached customer enquiry place the person name was Mr moorthy he was telling that he is Blaine and he is uneducated, so he doesn't no anything. Since past 3 year s this is the 1st time I am facing like this problem from your side....
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A
abbeyphilip
from Bengaluru, Karnataka
Oct 4, 2016
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Our complaint not attended to

Address: Bangalore, Karnataka, 560043

We have travelled from Velankanni to Bangalore by your bus regn KA51A8907 ON 24TH NIGHT (seat no. L5&L6) but this bus was impounded by traffic police department en-route at Karaikal after about 40 km from Velankanni due to permit not being in possession of the driver. After waiting upto midnight at police station with my wife, we had to hire a taxi to reach back Bangalore. We have sent you a mail on this to which received a reply that our...
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S
Suyambu Thangapazham
from Chennai, Tamil Nadu
Sep 26, 2016
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The bus left my mom her journey

Address: 600045
Website: SRM Travels

She is a 56 years old lady and i had booked her ticket on September 22nd 2016 from Chennai to Tirunelveli.The SRM travels had merged 2 buses ie tutocorin and Tirunelveli as my mom is the only person travelling to tirunelveli.
The bus jus left her in madurai with the return money .
As my mom has severe back pain we have booked her in a private bus to make her comfortable in her jouney..
But this SRM travels people had...
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R
R.Anandonco
from Raipur, Chhattisgarh
Sep 23, 2016
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Driver not customer friendly

Address: 600041
Website: consumercomplaints.in

I have boarded bus from Coimbatore to Chennai on 23rd Sep by 8:30PM . I Was unwell when board the bus. Despite repeated Request Driver not stopping in medical shop as I am unwell.. driver said you have to take medicine and board the bus. Who is he to comment about My emergency health condition. I have to plead him to stop.

We should not board such worst service bus....
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B
balajirajana
from Bengaluru, Karnataka
Sep 10, 2016
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Bus delay/no proper response from the driver/finally waited for 4 hours for the bus and came off back without boarding the bus

Address: Chennai, Tamil Nadu, 600033
Website: www.srmtransports.in

I have never ever seen such a ridiculous transport in the travels till now...we trust private transports just because they are punctual on time and reach the destination on time...I booked a ticket from nellore to visakhapatnam on 9th sep 2016 through abhibus. There was no proper message from the travels regarding the bus no. time of boarding, nothing we got his no. when we called again the abhibus customer care. After calling the driver,...
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S
suresh100685
from Thiruvananthapuram, Kerala
Aug 27, 2016
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Worst driver..

Address: Chennai, Tamil Nadu

I am travelling from krishnagiri to coimbatore on 26.08.2016. Bus time is 11.30 PM. But they came at 1.20 AM. Its ok. Departure time is 4 AM. But they might reach 7 AM. Still i m travelling now time 6 AM.
Its ok.. Driver very worst fellow and scolding like anything when I asked him to stop for Urinal purpose. Being shouting not ready to stop. More than not stopping scolding me like anything..

SRM transport improve...
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S
Shaya
from Coimbatore, Tamil Nadu
Aug 21, 2016
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TV

Address: 530011
Website: SRM

Hi iam santhosh iam travelling vizak to chennai in srm travels on[protected] and my boarding point in old gajuwaka at 8:30pm, i saw in web for srm it's so good but in bus status are bad no tv working and water bottle and no good response for srm staff
So please be slove this problems in srm travels
Thanks and regards
Santhosh kumar
[protected]...
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A
Abhinaya R Babu
from Thiruvananthapuram, Kerala
Aug 20, 2016
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SRM transport Chennai

Address: Chennai, Tamil Nadu, 600040

Dhanapal and prithi working for srm transports, chennai, are the worst customer service providers i have ever faced in my travel life.
The point in booking a private bus is to travel comfortably. Just because we wer late by 5 minutes, dhanapal there called and yelled at me saying "unga oruthar kaha lam bus wait panadhu, nanga eduthrvom"
We wer there when the bus left the place, we chased the bus in our auto for like 15 minutes...
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V
vineechayan
from Bengaluru, Karnataka
Aug 13, 2016
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AC not working in bus

Address: Bangalore, Karnataka, 560035
Website: Www.srmtransports.com

I am currently travelling on an SRM bus from bangaore to velankanni. There hasbeen trouble from the beginning. First, the bus which was supposed to start at 9:00PM came at 11:00 PM to Madiwala. We were kept in the dark and not given any reasons for the delay. Once wetook off the AC stopped working. When we complained the bus was halted near bommanahalli and a mechanic was called. The mechanic came and started working on the ac nhe worked...
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R
Raja Jenish
from Bengaluru, Karnataka
Aug 2, 2016
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Kind attention: seeking refund for ticket number: tj8x38492722 (bus left without picking passenger - raja jenish (seat no: 12)

Address: Chennai, Tamil Nadu, 600030
Website: www.srmtransports.in

Name: raja jenish


Mobile number: [protected]

Ticket number: ​tj8x38492722

Seat number: 12

Srm transports multiaxle volvo: chennai to bangalore

Date of journey: 01/08/2016 / dep time: 10.30 am

Pnr no: rb9aa36ce

Ticket booked through : redbus

Total fare paid for ticket rs. 421.00


Dear sir, br...
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K
Kksharma Munna
from Bengaluru, Karnataka
Jul 21, 2016
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Bus cancelled refund not received

Address: Bangalore, Karnataka, 560015
Website: SRM Transports

Hi,

I have booked the ticket from bangalore to karaikal on 12th july 2016 for travelling on 13th july.

However from your end on 13th july around 5pm, i have received the sms stating bus is cancelled.

Name of passanger
Shanthi devi

Age
55

Booking date
12th july

Travelling date
13th july

Transaction id
Rg2q34gu3jb9h9ybr...
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N
Nagendran Govindan
from Mayakonda, Karnataka
May 26, 2016
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Ac complaint, bus delay and poor service

Address: Salem, Tamil Nadu, 636006
Website: www.srmtransport.in

I have planned and booked ac semisleeper ticket in srm transport from tirunelveli to chennai on 26/5/2016.. I was asked to report by 9:45 am. I reported to travel office by 9:30am itself... The scheduled departure time was 10:00am sharp but the bus departed by 11:20 am only. When asked on this they gave worst ever reply by office people and driver. They are asking to board down if we raise the complaint
Also there were ac breakdown...
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S
Sreeja@123
from Mumbai, Maharashtra
May 11, 2016
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Poor service and change of bus enroute at a nagercoil

Address: Bangalore, Karnataka, 560036
Website: Www.srmtransports.com

Hi I was travelling in srm from bangalore yo tvm in their sleeper bus at 7.30pm.I had booked the tickets with them for first lower birth through online.at nagercoil they wake us up.there were around 8 passengers. Thn made us wait for more than half hour and shifted to another bus.but they bus people didn't try to ensure that the travellers were given seats in proper way of booking.and Moreover I had to ask them to give the correct seat.after...
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S
Saravanan Pl
from Chennai, Tamil Nadu
Apr 25, 2016
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Bus booked online not stopped on the boarding point from chennai to pudukkottai for a 56 old person

Address: Chennai, Tamil Nadu, 600114
Website: WWW.consumercomplaints.in

We booked a ticket from chennai to pudukottai boarding point at shanti petrol bank. Passenger name palanichamy aged 58. Ticket no tj5q79362626, pnr no: rb99af9a5. The bus reporting timing given in ticket is 8.15 pm.
We were waiting from the boarding point from 8.15 pm. The bus suppose to be stopped in the boarding point doesn't stopped and left the us with out any information. Even we contacted the person's from the travels but they...
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S
Shankar dayalan narisamm
from Hyderabad, Telangana
Apr 18, 2016
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Complaint against srm transport driver.

Address: 600033

We regret to launch the complaint against srm transport driver from banglore to chennai bus number tn 09 bt 1256 dated 18/4/16 monday.Boarding point 3:00pm madiwala.Our guest is a frequent traveller from banglore to chennai who has been treated rudely by your driver just for requesting him to stop for the urgent natures call & who refused to stop at a descent hotel instead he stopped at a hotel wich had no powersupply& had stale and stinky...
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