Titan Eye Plus — Bad service at store and not getting replacement service_ahmedabad - maninagar store (380008)

Dear Team,

I complaint against your storekeeper staff for mis-selling of product on Sunday but not received any response.
I purchased Frame with Lenses (Unbreakable) in March but previous week my left side Lense was broken. Store Pin Code - 380008,

I complaint them for this but they rudely behaved with me and one of your Staff (Mr. Sandip Singh) try to harm to me, provoke me in your store. He really misbehaved with me and uses inappropriate words against me.

Request you to please take strong actions against this staff, provide me my complaint status.

Shared my purchase invoice in the attachment,

First, I want strict actions against this staff, Please suspended him.

Second, Replacement of New Left Side Lense at free of cost.

Now, I want positive response from you.