Titan Eye Plus — Duplicate manufacturing defect glasses

Address: Rangareddy, Andhra Pradesh, 500048

Website: www.titan.co.in/shop-online/titan-eye-plus

Quaidjoher motiwala
Attachments21 aug (7 days ago)

To titaneyeplus
Hi,

I had purchase my eyeglass from vijayawada

Titan eye plus
Address: d. no:40-1-182, m. l towers, bundar road, m. g road, beside chennupati petrol bunk, labbipet, vijayawada, andhra pradesh 520010

It oakley ox[protected]
With crizal lenses


In less then one year time the lenses got spots on the coating
Looks line titan has provide the duplicate lenses its my doubt please share the copy of my invoice to go for replacement

My mobile no. i was using that time is
[protected] or [protected]

Images attached herewith for your references


Thanks & regards,
Quaidjoher motiwala
Manager operations in
Biogenex life sciences pvt. ltd.
| *: [protected]@biogenex.com | [protected] | www.biogenex.com |

This email may contain information that is confidential and privileged and is intended solely for the attention of the person to which it is addressed. if you are not the intended recipient of the e-mail, please delete it and inform us accordingly.
3 attachments


Titaneye+.
21 aug (7 days ago)

To me
Dear mr. quaid,

Greetings!

Thank you for writing to us. we deeply regret the inconvenience caused to you.

We have forwarded your complaint to the concerned department.

Your complaint reference number is :[protected]

Please feel free to get in touch with us via phone or email for any further clarifications. we are available from 10 am to 7 pm, on all 7 days of the week.


Warm regards,
Sharath
Titan eye+ team
Customer care no:[protected]
Email id: [email protected]
Website: www.titaneyeplus.com


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Quaidjoher motiwala
24 aug (4 days ago)

To titaneye+
Reminder 1

Motiwala

Sent from my iphone


Titaneye+.
25 aug (3 days ago)

To me
Dear mr. quaid,

Greetings!

As per the status, we regret to inform you that we are waiting for the response from the store.

Once we receive the status we will update you.

Inconvenience regretted.

Please feel free to get in touch with us via phone or email for any further clarifications. we are available from 10 am to 7 pm, on all 7 days of the week.


Warm regards,
Sara
Titan eye+ team
Customer care no:[protected]
Email id: [email protected]
Website: www.titaneyeplus.com


Quaidjoher motiwala
26 aug (2 days ago)

To titaneye+
Even after accepting the manufacturing defect how brand like titan says that we will pay a part on next purchase

Motiwala
[protected]

Sent from my iphone


Titaneye+.
27 aug (1 day ago)

To me
Dear mr. motiwala,

Greetings!

Thank you for writing to us. we have forwarded it to our concern team. once we receive the status we will keep you posted.

Inconvenience is regretted.

Please feel free to get in touch with us via phone or email for any further clarifications. we are available from 10 am to 7 pm, on all 7 days of the week.


Warm regards,
Sara
Titan eye+ team
Customer care no:[protected]
Email id: [email protected]
Website: www.titaneyeplus.com


Quaidjoher motiwala
22:32 (15 hours ago)

To titaneye+
​looks like i have to take it to consumer court, you are unable to attend it


Quaidjoher motiwala
13:17 (47 minutes ago)

To titaneye+
Dear tata,

Your team is telling that you guy need 7 working day / 48 working hr, i feel you people don't even keep track of customer support and follow up

Eyeglass is some thing an important part of life and you people are playing with it

Duplicate things are not at all excepted with brand like titan (i am buying lot of things from titan since my childhood i eat tata salt and now i use to by tanishq gold you can see you data if your really keep the track)

Money is not important the faith do play with it indians are having only few to proud and tata is one of those but now it seems they are also started cheating with with there own country mans.

Mr. abdul at 13:00 hr 28/08/2016 has frustrated me with the bull [censored] waste of my time in tracking the record that was not at all correct.