Titan Eye Plus — Fast Track Frame Issues

Address: Mumbai City, Maharashtra

Which i've already done and they said they can't help me with it. They told me to mark up an email for this particular issue. SO PLEASE WASTING TIME IN SUGGESTING THE WAY OUTS AND FIX THIS ISSUE. Thanks & Regards, Sarthak Khopkar From: [email protected] To: [protected]@outlook.com Subject: RE: Fast Track Frame Issues. Date: Mon, 27 Apr 2015 07:07:00 +0000 Dear Mr. Sarthak, Greetings! Thank you for writing to us, With reference to below complaint, we request you to visit the store for analysis of the frame. Inconvenience regretted. Please feel free to get in touch with us via phone or email for any further clarifications. We are available from 10 AM to 7 PM, on all7 days of the week. Warm Regards, Titan Eye+ Team Customer Care No:[protected] Email Id: [email protected] Website: www.titaneyeplus.com From: sarthak khopkar [mailto:[protected]@outlook.com] Sent: Sunday, April 26, 2015 11:26 PM To: TitanEye+ Subject: RE: Fast Track Frame Issues. Importance: High PLEASE CONSIDER THIS SERIOUS AND URGENT. IT IS AFFECTING MY DAY TO DAY WORK. Thanks & Regards, Sarthak Khopkar From: [email protected] To: [protected]@outlook.com Subject: RE: Fast Track Frame Issues. Date: Sun, 26 Apr 2015 09:17:26 +0000 Dear Mr. Sarthak, Greetings! Thank you for writing to us, We have forwarded your concern to higher team, once we receive the status we will update you. Inconvenience regretted. Please feel free to get in touch with us via phone or email for any further clarifications. We are available from 10 AM to 7 PM, on all7 days of the week. Warm Regards, Titan Eye+ Team Customer Care No:[protected] Email Id: [email protected] Website: www.titaneyeplus.com From: sarthak khopkar [mailto:[protected]@outlook.com] Sent: Sunday, April 26, 2015 1:56 AM To: TitanEye+ Subject: RE: Fast Track Frame Issues. Importance: High reminder... waste of time... Thanks & Regards, Sarthak Khopkar From: [email protected] To: [protected]@outlook.com Subject: RE: Fast Track Frame Issues. Date: Fri, 24 Apr 2015 11:33:24 +0000 Dear Mr. Sarthak, Greetings! Thank you for sending us the snaps, We have forwarded it to concern team, once we receive the status we will update you. Please feel free to get in touch with us via phone or email for any further clarifications. We are available from 10 AM to 7 PM, on all7 days of the week. Warm Regards, Titan Eye+ Team Customer Care No:[protected] Email Id: [email protected] Website: www.titaneyeplus.com From: sarthak khopkar [mailto:[protected]@outlook.com] Sent: Friday, April 24, 2015 12:08 PM To: TitanEye+ Subject: RE: Fast Track Frame Issues. Please find the attachments. Request you to kindly get his cleared and fixed asap.. without wasting time. Thanks & Regards, Sarthak Khopkar [protected] From: [email protected] To: [protected]@outlook.com Subject: RE: Fast Track Frame Issues. Date: Thu, 23 Apr 2015 10:05:01 +0000 Dear Mr. Sarthak, Greetings ! Thank you for writing to us. We deeply regret the inconvenience caused to you. We have forwarded your complaint to the concerned department. Your complaint reference number is :[protected] Request you to provide the snaps of the defective for further assistance. Please feel free to get in touch with us via phone or email for any further clarifications. We are available from 10 AM to 7 PM, on all7 days of the week. Warm Regards, Titan Eye+ Team Customer Care No:[protected] Email Id: [email protected] Website: www.titaneyeplus.com From: sarthak khopkar [mailto:[protected]@outlook.com] Sent: Thursday, April 23, 2015 12:55 PM To: TitanEye+ Cc: E-Com Support Subject: Fast Track Frame Issues. Importance: High Dear Sir/Madam, I purchased a Fast Track Frame (FT1012E1A1) with Crizal lens (XE149CW) on 25/05/2014 from Titan Eye, Green World, Sagar Garden, LBS Marg, Opp. Domino's, Mulund West. Mumbai 400080. Invoice no. BDN0007515. Its not even a year and the frame is broken without any reason. I visited the shop and checked for what can be to fix it, but the shop people have BLUNTLY said that there is nothing can be done and you will have to purchase another same frame which costs another Rs. 1150/- which is unacceptable. The quality of the frames is too low and such quality is not expected from huge names like Titan Eye & Fastrack. I'm completely disappointed with this purchase as it costed me Rs. 3309/- and within less than a year its broken and nothing can be done to fix it. NOTE: Frame is not broken due to any physical damage. I was wearing the spectacles and suddenly the lens fell out without even touching the frame which came as a SHOCK to me. Please get this corrected at earliest. Thanks & Regards, Sarthak Khopkar [protected] ( 9 Am - 2 Pm) ********************************************************************************...⇄ This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately by email or delete this email from your system. If you are not the intended recipient, you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. The opinion expressed in this mail is that of the sender and does not necessarily reflect that of Titan. WARNING: Despite best possible precautionary measures taken by Titan Company Limited, computer viruses can be transmitted via email. The recipient should check and scan this email and any attachments for the presence of viruses. Titan Company Limited accepts no liability for any damage caused by any virus transmitted by this email. ********************************************************************************...⇄ ********************************************************************************...⇄ This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately by email or delete this email from your system. If you are not the intended recipient, you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. The opinion expressed in this mail is that of the sender and does not necessarily reflect that of Titan. WARNING: Despite best possible precautionary measures taken by Titan Company Limited, computer viruses can be transmitted via email. The recipient should check and scan this email and any attachments for the presence of viruses. Titan Company Limited accepts no liability for any damage caused by any virus transmitted by this email. ********************************************************************************...⇄ ********************************************************************************...⇄ This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately by email or delete this email from your system. If you are not the intended recipient, you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. The opinion expressed in this mail is that of the sender and does not necessarily reflect that of Titan. WARNING: Despite best possible precautionary measures taken by Titan Company Limited, computer viruses can be transmitted via email. The recipient should check and scan this email and any attachments for the presence of viruses. Titan Company Limited accepts no liability for any damage caused by any virus transmitted by this email. ********************************************************************************...⇄ ********************************************************************************...⇄ This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately by email or delete this email from your system. If you are not the intended recipient, you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. The opinion expressed in this mail is that of the sender and does not necessarily reflect that of Titan. WARNING: Despite best possible precautionary measures taken by Titan Company Limited, computer viruses can be transmitted via email. The recipient should check and scan this email and any attachments for the presence of viruses. Titan Company Limited accepts no liability for any damage caused by any virus transmitted by this email. ********************************************************************************...⇄ © 2015 Microsoft Terms Privacy & cookies Developers English (United States)