I ordered lenses from titaneyeplus ambience mall, gurgaon on 2-5-19 to be delivered to my home. After 15days today when i called them they informed me there's some delay and i will receive them after 30-5-19. I didn't even receive a call regarding this which i should have. Very bad services. They should have some courtesy to inform consumer and this is not first time that i am facing this issue. I was waiting for new lenses to come as my previous lenses have expired and now i have nothing to wear in my eyes. Really disappointing Was this information helpful? | 
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.
Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve