Titan Eye Plus — Refund not processed, transaction failure

Website: www.titaneyeplus.com

On 4th May 2021, I tried placing an order with titaneyeplus.com.An amount of 5835 was debited from my card and also received the payment confirmation from Razorpay but the order never processed and their useless customer care keeps on saying that they woll respond in 48hours but no one even cares to reply on email or act on the refund.

Ticket id: TKT-[protected]
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