| Address: https://www.titaneyeplus.com/ | | Website: www.titaneyeplus.com |
My returned product (sunglass) was picked up on 3rd February 2024 due to issue of the product (as it was too bright). The product has reached to their warehouse on 15th February and I was informed that the refund will be made within 4-5 days. February is over and till now i have not received my refund yet. I have been calling customer care every alternate days and every time its the same repetitive answer from them that " the refund has been initiated and to wait for another 4-5 days". I don't know why such a big company like Titan Company is taking too long to process the refund. I am really upset with the company and their refund process and payment timeframe. I want to escalate this issue to the higher Management of Titan Company to help me to get my refund. I am fed up with the company' process of refund.
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