[Resolved]  Titan Eye Plus — titan eye plus glass

Address: Erode, Tamil Nadu, 638009

Dear team

Recently i have change my glass. Last 6 year i am using only titan eye plus only. But this time they are provide worst quvality and service also. I complaint but again service is not available in erode. When ever i visit they told service is not avilbel totally i am fedup. I inform my friends also. Don't buy titan eye plus product beacsue a service is very worst. I request for change my lence they are told same day the are changed. Last four days no responses. I went shop today but no proper response. I met have headache in last 3 months. But no response from thir end.
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Aug 9, 2021
Complaint marked as Resolved 
 
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Dear Saravana,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve

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    Erode
    Tamil Nadu
    India
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