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Travolook Complaints & Reviews

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Updated: Apr 27, 2024
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Travolook reviews & complaints page 15

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A
Ashup123
Jul 2, 2022
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I'm complaining about not receiving refund

Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19. Gurugram, Haryana 122008

I have booked the flight on 18th May 22 from Bangalore to Pune, journey start date was 3rd June, but unfortunately got canceled from Travolook. The reason was 'operational reasons' It has been more than a month and I haven't received the payment yet.
I tried to communicate several times through calls, and emails, whenever we call customer support they say a refund was initiated 3 days back and money will be received after 3 to 4...
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noor ahmad rayini
Jul 2, 2022
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Fraud Company - Travolook - Extorting Customer Money with no service in existence

Address: Guragon, Haryana

I booked a ticket from Bangalore to Lucknow on 02nd July from travolook and the ticket amount of 5200/-. The amount got successfully deducted but within 5 min I got a call from customer care that due to a technical issue from airlines ticket couldn't be booked and I will get my refund in 10-15 working days.

For the ticket, they asked me to try again and which I did and again, the same issue was repeated. After a continuous...
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noor ahmad rayini
Jul 2, 2022
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Fraud Company - Travolook

Address: Gurgaon, Haryana

I booked a ticket from Bangalore to Lucknow to Dubai on 02nd July from travolook and the ticket amount of 5200/-. The amount was deducted immediately and within 5 min I got a call from customer care I will get my refund in 10-15 working days.

And you can do another booking to get the ticket. I did it again and now the same incident is repeated as above.

They are just a fraudster and are just working to extort...
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S
Sandeep77mashetty
from Hyderabad, Andhra Pradesh
Jul 2, 2022
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Refund status - REF335372051 , REF104399761

Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008 Phone No : 0124-643-4800

Hi,

One of my biggest mistake is to book flight from TRAVOLOOK such a fraud company.
I've 2 complaints
1. REF[protected] I've booked flight from Hyderabad to Kolkata on 24th May. Right after my booking I've got a call saying booking was cancelled due to some operational issue from TRAVOLOOK end and they have promised to refund the amount with in 7-10 working days. Even after multiple mails and calls no proper...
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S
Sai Pranav 08
Jun 30, 2022
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Not getting my Refund

Address: Gurgaon, Delhi
Website: Travolook

I booked a flight on may 12th but it is immediately cancelled from travolook side and they said amount will be refunded in 2 days but now after 50 days i haven't received any refund, Their excecutives are not even responding property and they repeatedly saying you will get your refund by next monday....
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E
Ekansh Kumar
Jun 30, 2022
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Travolook Pending amount not refunded even after 1 months

Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

I was booking a flight ticket on the travolook website on 5th June2022, and done a payment of ₹7129.00 with an PhonePe UPI. But, then, after I received mail (screenshot attached) from travolook that my booking with REFERENCE No. : REF[protected] is canceled due to fare expiration, and my ticket can not be processed and the Amount of ₹7129.00 will be refunded in 7-10 days. After repeatedly calling their Customer Service representative...
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Nakul Maheshri
Jun 30, 2022
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Refund amount issue

Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website: www.travolook.in

On Jun 8, 2022 I have booked a flight from travolook website from mumbai to udaipur after booking within 10 mins i got a email from travolook that your booking is cancelled due to fare expiration & you will get full refund within 8 to 15 days.
I am contioniously following with there customer care in each call they are saying within 48 to 72 hours you will get refund. Also send several mails as well but no action from there side.br...
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A
amitsah65
Jun 30, 2022
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Regarding refund travolook delay

Address: B36 2nd floor ,udyog vihar phase V,setor-19,gurugram,haryana-122008
Website: Travolook.in

Sir i have made 3 booking on 14 june 2022 having ref no-REF[protected],
REF[protected]
REF[protected].
My booking was cancelled at their end having reason increase in fare by Airlines.they said amount will be auto refunded in 7 days .but by refund amount has not credited till now
Total booking amount-29387...
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R
Rashi24@
Jun 30, 2022
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No refund since 2 months

TRAVOLOOK.in how ridiculous is this company have to post it again and again about thier ### support system thier employees work from home and have no idea about anything no solution and not providing refund since 2 months, dont know how this company is formed pls BEWARE of TRAVOLOOK as they dont look into the matters and just take money from you.thier support care is just playing cassette o[censored]l get refund in 3- 4 days bt they dont do so if...
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Dr.Aishwarya
Jun 29, 2022
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Pathetic support No refund

Please help me with my refund against my flight booking cancellation done on june 9th...
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Piyush2489
from Greater Noida, Uttar Pradesh
Jun 29, 2022
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Refund not processed by Travolook

Address: Address : 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008 Phone No : 0124-643-4800 Email : support@travolook.in

I booked my travel ticket from New Delhi to Patna on 18th June 2022 ( Booking Date) . 3 minutes upon the payment was successful, I was notified by sms and an email stating that my ticket is cancelled due to fare expiration (increase in fare price). upon mailing them requesting to process refund immediately, I was notified by an email that the refund will take 10 to 15 working days.

I have been calling them regularly and have...
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nikhil babu jamparathi
Jun 29, 2022
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We have Booked and my refund is pending

We have Booked 3 flight tickets in Travelook and none of my amount is refunded.

Hyderabad to Goa – 6E 743
Jan 1, 2022, 5:40 AM–6:50 AM

Passenger name
NIKHIL BABU JAMPARATHI
Seat
-
Confirmation number
REF[protected]...
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D
Dhrubajyoti666
from Kolkata, West Bengal
Jun 29, 2022
Jul 13, 2022
This thread was updated on Jul 13, 2022
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Refund awaiting of my flight cancellation

On June 21st 2022, I tried to book a flight from Kolkata to Pune through Travolook. But as soon as I tried to book the flight, the booking got cancelled stating that the flight amount has increased. But the amount Rs 6767 INR got cut from my account. I immediately called their helpline number and also dropped mail to Travook support mail id([protected]@travolook.in) and also their relationship manager Dishant ([protected]@travolook.in). I got the...
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G
Gabriel
Jun 28, 2022
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Not Getting Refund After A Month

Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

Booked Ticket on 26th May 2022 from www.travolook.in. REF[protected]. Amount till not refunded. Ticket was cancelled by the site itself. As I am in Oman I cannot call the Toll Free Number. Sending email to CS bounces back email not valid. Its been over a month. When will be the refund? Trust me I will move to Consumer Court and file a Local Police Complaint....
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T
Tripti Makkar
Jun 28, 2022
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Refund amount for cancelled flight

Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008, Phone number:0124-643-4800, Email Id: support@travolook.in

My sister booked the flight from Travolook on 7th June, 2022 from Delhi to Bombay. After few minutes She got a call from this number [protected] for cancellation. My Cancellation Ref Number is REF[protected]. Simultaneously she got an email for this cancellation whose screenshot is attached.

Today is 28th June, 2022, I am filling this complaint. I called so many times to the customer care Department but they are giving false...
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R
RichaSinha1990
from Patna, Bihar
Jun 28, 2022
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Ref375081235

Money not yet refunded...
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7
747piyush
from Patna, Bihar
Jun 28, 2022
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Pending amount not refunded even after 2 months

Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

I was booking a flight ticket on the travolook website on 25th April 2022, and done a payment of ₹7094.00 with an hdfc credit card. But, then, after I received mail (screenshot attached) from travolook that my booking with REFERENCE No. : REF[protected] is canceled due to fare expiration, and my ticket can not be processed and the Amount of ₹7094.00 will be refunded in 5-7 days. After repeatedly calling their Customer Service representative...
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A
AnjuKP
Jun 27, 2022
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Refund: Flight ticket cancelation - REF408096363

The ticket cancelled due to some error from their side but my refund still not received. Booked on 6th June and 8K been deducted by them. Really looking for the refund but no response over call nor email. The reference number is REF[protected]...
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S
Samrid11@gmail.com
from Mumbai, Maharashtra
Jun 27, 2022
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Pending refund for more than 1 month

Website: www.travolook.in

I have awaiting my refund from travolook regarding air ticket cancellation since 24th May 2022. Inspite of continuous follow up with customer care there has been no resolution only false promise....
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T
Trina76
from Kolkata, West Bengal
Jun 27, 2022
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Refund not received after one month also

Address: Gurgaon, India

I had booked a ticket on 2nd of June from their website for 13tg of june from kolkata to mumbai. After half an hour also the ticket didnt get confirmed but an amount of Rs. 7186 was deducted immediately while booking. I called the customer care from my end after patiently waiting for 1 hour. Then they are saying me that due to some technical issue my booking has been cancelled and i shall rcv a mail regarding the refund in 24 hrs and the...
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