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Travolook Complaints & Reviews

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Updated: Apr 27, 2024
Complaints 1521
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Travolook reviews & complaints page 16

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S
Shubhivijay
from Bengaluru, Karnataka
Jun 26, 2022
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Not received refund after booking canceled

I have made my booking on 7th June and after my money got deducted, I got a call from your customer care informing that my flight booking has been cancelled and I will receive my amount in 7-8 business days.

It has been a month that I am chasing your team but had not got the resolution yeT

Ref number - REF[protected]...
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D
dinesh samineni
Jun 25, 2022
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Refund problems

Address: 43/11/53 Savitri residency subhalaxmi nagar railway new colony

I have booked the flight ticket on June 6th and they have cancelled the flight ticket saying fare changes issues. I have been told that my refund will be processed in 7-10 working days, but I haven’t received my refund till date I.e 26/06/2022 ....
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K
Ko RI
from Chennai, Tamil Nadu
Jun 25, 2022
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My refund is still not processed by Travolook

I booked my travel ticket from Kozhikode to Chennai on 27th May, 2022 ( Booking Date) in the Travolook website . 3 minutes upon the payment was successful, I was notified by sms and an email stating that my ticket is cancelled due to fare expiration (increase in fare price). upon mailing them requesting to process refund immediately, I was notified by an email that the refund will take 10 to 15 working days.

I have been calling...
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Amurta warie
Jun 25, 2022
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Refund pending since months

REF [protected]
Refund pending since months Called several times but no progress
Refund amount -6412
But only refunded 39.11 paise...
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D
Dragi
from Surat, Gujarat
Jun 24, 2022
Jul 22, 2022
This thread was updated on Jul 22, 2022
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Refund not initiated after 15 days

Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

Travolook extract money in the name of ticket booking and cancel the ticket saying some reasons like "Fare Expiration". After which they won't refund the money and won't reply to your mail and also for contacting customer care you will be made to wait for 20 minutes. I booked my ticket on 12 June 2022 and my reference ID is REF[protected]. Till now my money hasn't been refunded....
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H
harshit007arg
from Hansi, Haryana
Jun 24, 2022
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Refund not received

I have booked flights tickets through this website, The amount of INR 13, 203 was deducted on 30th May 2022 and the ticket was cancelled by them suo moto. However i have not received the refund yet. Ticket reference number is REF[protected]....
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T
Travolook
Jun 24, 2022
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Call Help+892-62-433-62 service

Online flights booked the tickets not confirmed but amaunt...
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J
jk28
Jun 23, 2022
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Refund not received for REF695151573

Address: Wing In Travel Advisory Private Ltd, 6165 Pakki Gali Bada Hindu Rao, New Delhi- 110006

I had tried to book a flight on 30th April. The flght that I booked was from Hyd to Kolkata for one passenger. Upon booking, the site showed message that it would be confirmed within half an hour. Then within that time, I got a call from customer care executive telling me that flight booking cancelled due to operation reasons and they would refund the amount. I waited for a long time. Then after few week, I called customer care, they said...
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R
Rajendra k.y
from Allahabad, Uttar Pradesh
Jun 23, 2022
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Refund amount related

Website: WWW.TRAVOLOOK.IN

I booked a flight on 5 June but transaction was cancelled through travolook And i was told that my amount would be refunded within 10 to 15 working days but it is not refunded yet....
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V
varun0706
from Mumbai, Maharashtra
Jun 23, 2022
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Refund not received and No reply

Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

I had made a booking through Travolook portal. The amount got debited my account and the ticket got cancelled at the same time due to some operational issue. I also received a call from travolook and they told me that the amount will be refunded in 7 working days.

I had made the booking on 25th April, 2022 and till now I haven't received the refund from Travolook. I have been calling on the customer support number constantly...
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Address: Gurgaon, Haryana, India
Website: Travolook.in

Travolook has cancelled ticket booked 0n 21.08.2021 and has informed by email dt same that Rs 3586 will be refunded to the source ie SBI Card within 5 to 6 days. But unfortunately they have not refunded the money till date despite several requests to their customer care centre. In reply to email they have been informing that the refund amount is kept in the wallet and can be reutilised for another booking, which was neither required by me...
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V
vajura
Jun 23, 2022
Jun 29, 2022
This thread was updated on Jun 29, 2022
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Non refund of flight cancellation charge due since 21.06.2021

Address: Gurgaon, Haryana
Website: Travolook.in

I have not been refunded the amount of money due by the above company against cancellation of booked ticket by them . Co vide email dt 21.06.2021 has confirmed that refund against cancellation of flight ticket cancelled by them is Rs 3586 and will be paid back to the source further stating that refund will be credited to my card account by 5 to 6 days. Subsequently when matter was taken up with them due to prolonged non refund, it was informed...
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S
SVin
Jun 23, 2022
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Refund of amount 6530 rs

Am booked the flight ticket on 18th Jun 22 from Varansi to Goa. Amount was deducted but ticket was not booked, after some time I called travalook customer care she told me your ticket is cancelled & refund will be processed in 4-5 days. 5 days crossed and no response to the mails. I am called to customer care team, every time the response is will look in to, but understand that they are not processed any refund....
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K
Kamleshjain1957
from Gurgaon Rural, Haryana
Jun 22, 2022
Jun 23, 2022
This thread was updated on Jun 23, 2022
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TRAVOLOOK not refunding Rs 20089 for unconfirmed ticket

Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website: www.travolook.in

Ticket REF[protected] was booked on TRAVOLOOK website 21st May for journey date 23rd May from Delhi to Belgaum (IXG) and return on 26th May from Belgaum to Delhi. Passenger Name: Eesha Jain. After payment of Rs 20089 was made soonafter received message from travolook that booking cancelled due to fare expiration. Since then we have been regularly calling customer support number and sending Email still after 32 days Money not received.
whenever...
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C
chaitu551
Jun 22, 2022
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Fraud Airlines company stealing public money

I tried to book flight from Travolook and amount deducted but booking get cancelled. I also received call from this company that I will receive my refund within 10 to 15 days. I sent many mails and also called but received no response from their side. Its already been a month

Imp Emails
[protected]@travolook.com
[protected]@gmail.com
[protected]@travolook.in...
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A
AbhayKesari1992
from Mumbai, Maharashtra
Jun 22, 2022
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Booking got cancelled but payment not refunded

Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

Hi,

The ticket was cancelled on 20/05/2022 and today is 22/06/2022. My payment is still not refunded. I called twice but no response.

Please take necessary action and recover my payment with interest 36% PA.

Refrance number - REF[protected]...
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S
surajjena
from Valsad, Gujarat
Jun 22, 2022
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Not Refund

Address: 201 , H3 , Shivshakti township , Udwada, Valsad , 396185

Booking Ref ID - REF[protected] Mar 2022 - SURAJ JENA - BBI - 3663.00 Cancelled .

Booked ticket, after booked got a phone call from Travolook site Indigo side PNR not generate so we will refund this amount within 24 hours . till now no refund from them, more that 10 email i did also more than 10 times i called them, they every time mention you will receive max by 7 days .

Request you please support me ....
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S
Sandeep417
Jun 21, 2022
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Fraud booking at Air India site

Address: Radiant Heritage, Flat no-417, Rayasandra village, Hosa Road, Radiant Heritage, Flat no-417, Rayasandra village, Hosa Road

I have done my flight booking through Travolook website. i have a confirmed booking from them. The booking was done on 27th Apr for travel from Bangalore to Bhubaneswar and return back to Bangalore. When we tried doing Web checkin for tomorrow's Air India's flight we came to know there is no such PNR JMQSC. When we tried reaching customer care the executive is giving wrong information. We want our money to be refunded...
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K
khan229878
Jun 21, 2022
Jun 22, 2022
This thread was updated on Jun 22, 2022
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Refund not complete

Ref[protected] refund amount not complete . my ticket booking on date 07/03/2022 .
ticket are cancel on date 07/03/2022 bur refund amount not complete on date 21/06/2022...
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C
Christy Jaison
Jun 21, 2022
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Request to refund of cancelled ticket

I had tried to book the ticket through Travolook, but after booking they cancelled the ticket from there end. And mailed that your total amount will be refund. Attached mail photos for the reference of booking and refund....
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