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Uttar Pradesh State Road Transport Corporation [UPSRTC] Complaints & Reviews

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Updated: Aug 5, 2024
Complaints 642
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Uttar Pradesh State Road Transport Corporation [UPSRTC]

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Refund not received
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false ticket
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extra fare charge

Uttar Pradesh State Road Transport Corporation [UPSRTC] reviews & complaints page 6

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K
Keshav Saxena
Jun 6, 2022
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[Upsrtc] payment has been deducted but didn't book the ticket

I tried to book two tickets from Bareilly to Kaushambi in Janrath bus of 9:01 am of 06/06/2022 through upsrtc website but payment of Rs. 1052 has been deducted but i didn't receive any ticket and seat was still not booked and i didn't receive any refund till now... No one is responding at your 24*7 customer care helpline.. Please look into this matter....
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R
Rajeev Raghav
from Moradabad, Uttar Pradesh
Jun 4, 2022
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For Ticket cancellation refund amount

Address: Uttar Pradesh

I've booked my ticket from Moradabad to Kaushambi on dated 04th March 2022 and have cancelled the same due to some reasons.
I got a message from UPSRTC that I'll get my refund within working 15 days but till today haven't received any amount from the UPSRTC.
However I've complained in UPCM helpline but still haven't received any solution of my complain....
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S
Shakeelson
from Mumbai, Maharashtra
Jun 3, 2022
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Not correcting the mistakes made by the transport department on driving license without paying bribe.

Address: सर्वोदय नगर कानपुर R.T.O Office.

सेवा में,
आदरणीय महोदय,

विषय:- सन 2015 को, उत्तर प्रदेश, कानपुर नगर परिवहन विभाग द्वारा स्मार्ट कार्ड लाइसेंस बदलते समय मेरे ड्राइविंग लाइसेंस में कई गलतियां की थी, जिसका...
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Shubhra Dwivedi
Jun 1, 2022
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Unfair charges, rude behaviour towards passengers

M/s,
We boarded UPSRTC bus 5088 from Vrindavan bus stand on 30th may 2022 at 8:00 pm. The conductor has charged 447 rupees for journey from Vrindavan Bus stand to Mujaffarnagar Bus stand. Yet after having taken ticket fare, they didn't provide a seat and made me sit on luggage which they loaded on bus at Mathura bus stand. I feel discriminated. Moreover the luggage loaded in white packing is not of passengers. When passengers objected...
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A
Atreya Gyan
May 22, 2022
Jul 7, 2022
This thread was updated on Jul 7, 2022
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Refund amount

My name is Atreya gyan. I booked my ticket for the journey on 9th march 2022 from dehradun to Lucknow but for some reason i cancel my ticket and i didnot get my refund now date 10-4-22.
Booking Id [protected]D...
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A
Amanshukla82
from Shahjahanpur, Uttar Pradesh
May 21, 2022
Jun 27, 2022
This thread was updated on Jun 27, 2022
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Refund regarding

I have booked a ticket from Kaushambi to Spn on[protected] boarding through Lakhimpur Depot, I have booked the same through UPSRTC, due to some reason I had cancelled the ticket. UPSRTC has charged 96as cancellation fee and marked 571as refundable amount. UPSRTC has confirmed the said amount will be refunded in 7 working days. But till now, even after 18days of cancellation I have not received the refund for the ticket.
Therefore, I...
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R
RajneeshTripathi1
May 17, 2022
May 17, 2022
This thread was updated on May 17, 2022
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Work avoidance of Bus driver, conductor and ticket checking officer

Address: Village Handia post mandah, dist Prayagraj

Would like draw the kind attention of concerning officers o[censored]PSRTC - Prayagraj ZRRDepot towards Shaktinagar.
The average speed of the bus was 25 kmph. When I complained the conductor and ticket checking officer they said i[censored] wish travel you may otherwise he will neither register my complaint nor he ask driver to accelerate the speed and spoke very rudely. They literally make me feel ammbarased. The senior ground officer even do not...
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N
Nishkarsh singh
May 15, 2022
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Not stopping bus for student

Address: Kaiserbagh

Sir my name is Nishkarsh Singh
I made MST for CLG from kaiserbagh to tiwariganj and I have a complaint for local bus like barabanki and all bus. That they do not stop bus after seeing me because I have a MST pass they totally ignore me. By this behaviour my 1 semester exam was drop out . I am stand on 1090 . And complaint number does not work also.
Sir please take the action on it Thank u...
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N
Neeraj10596
from New delhi, Delhi
May 14, 2022
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Refund Not received for 8 tickets

Dear sir,
I have booked 10 tickets from Delhi to Rishikesh on 7th may for time 11:30pm, but it was cancelled from your side, I have earlier mailed you, but only I got 2 tickets refund, rest 8 tickets refund pending, please process my refund.
I have attached 10 tickets in attachment,
Details below
Transaction ID BUS_105814_20220430
Transaction ID BUS_106086_20220430
Booking ID[protected]D56
Booking...
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A
abdur_vm
from Lucknow, Uttar Pradesh
May 14, 2022
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Refund of Ticket Amount of Cancelled bus by upsrtc

Address: Lucknow

Nearly 2 months passed but still no refund of ticket amount by upsrtc of cancelled bus from source of journey....
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S
Satshan Yadav
May 14, 2022
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Didn't received my refund for cancelled ticket.

I cancelled my ticket from KAUSHAMBI to Shahjahanpur for 667 it's been two months I'm trying to contact them but getting no response....
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P
Priyaa117
from Jhansi, Uttar Pradesh
May 14, 2022
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Amount deducted but ticket not booked for buss

Address: Uttar pradesh

I booked two tickets from Orai to jhansi for 14/05/22 but the amount was deducted and ticket was not booked. Please give me my refund as soon as possible. I am attaching the screenshot of the UPI payment....
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P
Priyaa117
from Jhansi, Uttar Pradesh
May 14, 2022
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Amount deducted but ticket not booked for bus

Address: Uttar pradesh

I booked two tickets from Orai to jhansi for 14/05/22 but the amount was deducted and ticket was not booked. Please give me my refund as soon as possible. I am attaching the screenshot of the UPI payment...
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S
shwetaj997
May 14, 2022
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Refund issue for ticket

Address: Gorkahpur

Its been on month, I have not received the refund yet. I had tickets from Delhi to rishikesh on may5 at 11:30pm
And then had 9may tickets from Rishikesh to Delhi at 8am .
Bother the tickets were canceled the moment we reached the station.
Have not got the refund please look into the matter, I need the money back as soon as possible....
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H
Hamdan085
May 13, 2022
Resolved
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Incomplete Refund

I have cancelled 2 tickets on[protected], but recieved refund of only 1 ticket i.e.Rs.309, kindly help me in getting refund of my other ticket too.Ticket no.(00016CB159) refund me as as soon as possible as i have some financial problems too.
Booking ID:[protected]FE2
Refund to done of ticket :00016CB159
Name : Syed Hamdan Ali
No.of seats :2
Boarding point :Kaushambi
Destination :Rampur (UP)
br...
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H
Hamdan085
May 13, 2022
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Refund Problem

I have cancelled my ticket on[protected], but unable to get the refund till now, its already been 13 days .Kindly help me in getting my refund as inhave some financial problems too.
Booking ID:[protected]FE2
Name : Syed Hamdan Ali
No.of seats :2
Boarding point :Kaushambi
Destination :Rampur (UP)

Amount to be refund:Rs.620...
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G
garima upadhyay
May 13, 2022
Jun 16, 2022
This thread was updated on Jun 16, 2022
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Refund for bus ticket

This is to inform you that my name is Garima Shukla and I am writing this complaint to request for refunding the ticket amount i.e. Rs 1480/-

I would like to bring into your consideration that on 21/04/2022, I booked bus (janrath 2x2) ticket from UPSRTC website, from Kanpur to Azamgarh. The booking id is[protected]D05.

The scheduled departure of bus was 17:30, but the bus didn't arrived and after contacting UPSRTC...
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O
Oshaib Beg
May 12, 2022
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No refund till now

I booked a bus ticket online for 1 May which got cancelled for unknown reasons and I have not got the refund....
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N
Neeraj10596
from New delhi, Delhi
May 12, 2022
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Got no Refund

I have booked bus for travelling to Rishikesh from new Delhi on 7th may 2022, but somehow it was cancelled by upsrtc, still waiting for my refund, I have urgent requirement of money,
Booking id of tickets are
[protected]E66
[protected]D56
[protected]F2
Please process this as soon as possible 🙏...
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B
Bal Kumar
May 11, 2022
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Refund of tickets

Address: CHC Gosainganj Lucknow, CHC campus gosaiganj
Website: upsrtc.up.gov.in

I have booked to ticket of shatabdi bus,
Ballia to Lucknow on 23 April 2022
When I reached the bus I was told by conductor that the bus is cancelled due to insufficient passenger
I hadn't got any message of cancellation
And refunded
Please refund my money
I am also attaching pdf of my ticket....
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