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Vasanth & Co Complaints & Reviews

www.vasanthandco.co

2.3

Updated: Mar 10, 2025

Complaints 877

Resolved

389

Unresolved

488

Good! Vasanth & Co values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Vasanth & Co step up their efforts to fully resolve all complaints 👍

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Vasanth & Co

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ac indoor unit not fixed

Product delivery issue

Need duplicate bill for warranty purpose

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Need Duplicate Bill

Complaint of washing machine and fridge

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Vasanth & Co reviews & complaints page 12

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Hi,
Last week purchased Sony Bravia 32” LED TV. Order ID : 45489. When we opened the box we are shocked to receive an used display TV instead of new TV . Also mounting table stand is missing in the box.

This is totally not acceptable and request to replace the TV immediately with new TV. Request your immediate action.

Regards
R.Mahaganesh....

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Address: 12/7 Surendra Nagar 2nd Street Adambakkam Chennai 600088

We have bought Diakin Inverter 1.5 3 star AC on 4.5.2021 from Nanganallur showroom. The next day, 5th May 9pm we were delivered with *Normal AC* and inverter outdoor, on 6th May from 9am onwards Diakin installation person tried fixing this problem, till 12 noon nothing worked off. Then he concluded telling AC is normal and not inverter, but we paid for *Inverter AC* so it's not working. We've told our complaint to Manager- Nanganallur showroom...

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Address: 38/15 kvp layout karuvampalayam tirupur 641604

We purchased a new air conditioner of samsung on 19.04.2021. From day one it is not functioning properly. We already asked for some service and complained about it. A mechanic from samsung also checked for it twice but unfortunately it is again functioning improperly. It shows C154 and C422. Also for the past two days we are experiencing a very very bad smell from the air conditioner. It is very unbearable. We are highly disappointed with...

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Delay in fridge delivery not 1or wo days its 7th day. But fridge didn't get delivered....

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We have ordered a fridge on22april they told it will be delivered within 4days I.e:on Monday.
But today on date 29april it didn't get delivered yet....

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Address: Gandarvakottai, pudukottai dist

I am pandiaraj i have purchased a led tv on your thanjavur branch on 27.04.2021.still no body came for installation. Today date is 29.04.2021.
If i called the thanjavur branch, nobody is responding properlly.

Tv -metz...

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Address: Sethuraj,nethaji street Redhils

LG TV 32' was purchased as on 26.4.21at Red hills still no badies come to fit our family's are waiting for watch the TV pl taken action tks...

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Address: Court road, Nagercoil, KanyaKumari District.

For samsung fridge we asked to deliver in a particular date 23 April 2021 but they didn't delivered after 3 days delivered . They asked us to give 250 for delivery but after delivery they were asking to pay 650 and telling that we are cheating . For doing business please don't make fool of customers and maintain your voice till end of delivery. Otherwise don't make customers fool Also this is a new branch...

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Address: Pursaivakam

I bought a Mixie on 24 april.it wasnt even 24hrs and the mixie isn't working fine. It gets heat and the jar doesnt come out after using. We called vasanth co they said they cannot replace. We went to buy preethi but the saleswomen convinced to buy bosch. Now we asked them to change and they are not ready to do. Even online purchase do return within a week. It's not even a day. We are highly disappointed

Sales number [protected]...

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Address: Pursaivakam

We have bought a bosch mixie on 24th April. We went there to buy preethi and the sales women convinced us to buy bosch. Now the mixie is not working properly. It's been only 24 hrs since we bought the product. Now they are not willing to change the product. I want to change from bosch to preethi.

My bill number [protected]...

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Address: Chengalpattu

I have bought Butterfly rhino grinder from chengalpattu branch. Grinder is not working now.i have registered complaint for service on 2nd April still no response from their side....

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Address: Pursaiwakkam Branch - Vasanth & Co

Have purchased - Ac - Haier Inventor on 7th Apr and billed the same after the same we are followed the sales with number of calls for the ac till 10th we have not received, on the same day we have received an AC which is not billed from our end . Ultimately this was known after 3 days when the installation person have verified and found the same is not the correct one, after which this was intimated to showroom and they have accepted that...

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I recently bought a new IFB 1.5 ac at salem meiyanoor store..but delivered different model what I did not choose...problem is here I preferred 4 way swing but received 2 way swing which is old model...I totally disappointed on it...guys where working on store told that 4 way swing when I came for initial visit...kindly let me know how to approach for getting what I was told and expected......

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Address: Kumbakonam

15/01/2021 date
Branch kumbakonam
Customer name mr.sankar
Address 290d type 2 block 29.neyveli
Phone no. [protected]
I bought gas stove at your company at kumbakonam branch.now, gas stove leak and repaired. Please repair the gas stove.
Invoice no.[protected]...

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Address: MTH Road Ambattur near Stefford Hospital

Sir
I am Dr. S. Suresh, Scientist of CVRDE, Chennai, DRDO paid for 1.5 T Air conditioner Carrier on 9 Apr 21at Vasanth & Co Ambattur branch near Stefford Hospital. Till date (13.04.21) they are not supplying Carrier AC nor giving back my money and asking me to take LLoyd, Voltas or LG AC. Billing was done for Carrier AC 1.5 Ton hybridjet Inverter AC and including satbiliser I paid 41400. I was incharge of 17 stadiums for chemical warfare...

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Address: Ganapathy coimbatore 9843014555

Booked AC on 7th they given delivery after 4 days ( we made more than 50 calls for delivery) they have given but installation again 3 days .If we taken from direct dealers this will not happen

Very very worst behaviour, services spoiling the name of Mr.vasanth Kumar sir
Company will go into downfall due to such behaviours...

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Address: Tambaram small vasath and co

I have purchased Daiken Ac on April 02 2021.
Was promised installation on Wednesday which is 05 April 2021.
Still there is no response from anyone I have been calling everyone and going around in circles.
Very poor customer care. While contacting the number for complain no one picks up...

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Address: 1/9 Chettishwaran koil Street, Vikravandi, Vilupuram .605652

I have broughted new bluestar split AC on 7/4/21 at vasanth &co in vilupuram. I was called and asked to showroom person when is my installation. They simply said "we will check and update you".I was waiting for last 2 days No one contact me and not come for installation. When the time of purchase they said within one day we will provide the installation but still no one come and no one cantact me. Really I disappointed and unsatisfied your...

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Address: 100 ft road, Coimbatore

I choose not to avail their door delivery service as my office is nearer to Vasanth & Co branch. It was billed on my residential address. The air conditioner that I am buying is for my office. They are adamant that it can only be door delivered to my residence at the cost they quote and I have to arrange my own transport to my office which doesn't make any sense. It is a crime to waste money, time & fuel on this. They are telling that it...

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I have booked a whirlpool fridge on 31st March 2021 in vasanth and co washermenpet branch.
Delivery was commited within 5 days from the date of booking.
On 5th April the response from the staff is that it will be delivered tomorrow. The statement was repeated on 6th and 7th.

On 7th the staff committed that the fridge will be delivered on 8th, or else cancel the product and the staff will the processing fee paid...

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