Submit a Complaint
Claimed

Volkswagen India Complaints & Reviews

www.volkswagen.co.in
3.1
Updated: Jan 22, 2025
Complaints 2195
Resolved
1323
Unresolved
872
Good! Volkswagen India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Volkswagen India step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Volkswagen India

Having problems with Volkswagen India?

File a complaint and get it resolved by Volkswagen India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Cars, Parts & Vehicles
Volkswagen India

Recently resolved complaints

View all complaints

Most useful reviews

20
abs sensor always problem
18
Volkswagen India Taigun clutch failure within 3 months of delivery
16
Failed Injector problems 3 times Volkswagon Vento TDI

Featured stories

Product quality complaint and post sale service
Vw polo clutch failure within 4 months

Volkswagen India reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
RAMANE VIJAY SHANKAR
Nov 13, 2023
Report
Copy

Virtus new car RTO registration number mistake

Address: BU Bhandari , Wakad , Chinchwad , Pune

Myself, Dr. Varsha Satyajit Wadhokar, booked VW Vertus GT Plus 1.5 TSI DSG car through BU Bhandari dealer at Wakad, Chinchwad, In 3rd week of Aug.

I availed car loan of Rs.[protected] from HDFC Bank and paid full amount to the dealer in Aug. 2023 itself.

It was surprising to see when I received the RC book with car number MH 12 VV 4312, when my residence address is at Somatane Phata, Talegaon - Pune - 410506....
Helpful
Found this helpful?
Write a comment
Report
Copy
R
RAMANE VIJAY SHANKAR
Nov 13, 2023
Report
Copy

Virtus new car RTO registration number mistake from the dealer

Address: Volkswagen , Chakan , Pune

Myself, Dr. Varsha Satyajit Wadhokar, booked VW Vertus GT Plus 1.5 TSI DSG car through BU Bhandari dealer at Wakad, Chinchwad, In 3rd week of Aug.

I availed car loan from HDFC Bank and paid full amount to the dealer in Aug. 2023 itself.

It was surprising to see when I received the RC book with car number MH 12 VV 4312, when my residence address is at Somatane Phata, Talegaon - Pune - 410506. The car number should...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
AnilRamaiah
from Bengaluru, Karnataka
Oct 30, 2023
Oct 30, 2023
This thread was updated on Oct 30, 2023
Report
Copy

Clutch Issue, A/C ineffective, Rattling Noise from handbrake

Purchased VW Taigun 1.5 MT from Palace Cross VW in Bangalore.
Sine the time i bought the car i have been facing issues with ineffective A/C, rattling noise from handbrake. I had complained it to the Palace Cross VW service Centre on all the 3 free service intervals. They were not successful in solving the issue at all.
Now when the car has run 17k kms, found an issue with clutch. The clutch does not return when pressed (sticky...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Sandyrb
Oct 26, 2023
Report
Copy

Car delivery and repair

Address: Vellore,Tamilnadu, india

Hi
I have left my vehicle VW Taigun with registration number TN12AQ 6093 for repair at Volkswagen Vellore after I met with an accident on Aug 28th. The vehicle is shifted on Aug 30th. It’s almost 2 months and still my vehicle condition and delivery date is not available . This is really bad. Always I get a reply that parts are not available . I am completely unsatisfied with the volkswagen service as well as vellore customer service....
Helpful
Found this helpful?
Write a comment
Report
Copy
N
NDPVirgo
Oct 26, 2023
Oct 30, 2023
This thread was updated on Oct 30, 2023
Report
Copy

Nerul Service Centre

Address: Mumbai

I have sent my car to Nerul Service Centre, its been picked up on 23-Oct-2023. Till date there is not a single call from Service Centre on the status of car or even acknowledgement that they have received my car for Service/Work. I have to call multiple times else they don't even bother to communicate (obviously its my car so i have to follow up)
Every call they will say will call you back in 5mins(maybe they different time model as...
Helpful
Found this helpful?
1 Comment
Report
Copy
G
Guruprasad Pattar
Oct 18, 2023
Oct 30, 2023
This thread was updated on Oct 30, 2023
Report
Copy

Vento/ABS light on in the display

I got my 2017 Vento serviced from VW authorised service centre KUN Volkswagen Bangalore South, Kanakapura Road, After few days I observed that the ABS and Traction Control lights are on in the display. I immediately called the service centre and they promised to pick the vehicle and get it checked. Next day the car was taken and I was called later and told that one of the sensors was faulty( as per their diagnostics) and they have cleaned...
Helpful
Found this helpful?
1 Comment
Report
Copy
T
Taslim Arif Hussain
Sep 26, 2023
Nov 27, 2023
This thread was updated on Nov 27, 2023
Report
Copy

Very poor paint Quality by Volkswagen dealership and no support from Volkswagen customer care

Hi, My vehicle is a 2013 Volkswagen Polo highline registration number is AS 01 BG 6344. I got my car painted at a Volkswagen Guwahati on Feb 9 2023 and I paid roughly around 75000 for the same. The paint quality was so bad that it had more than 40 dust particles on bonnet, the door lines and dents were not aligned properly and also the paint has started to peel off on its own. So I raised a complaint on 18 March, 2023 on the Volkswagen toll...
Helpful
Found this helpful?
1 Comment
Report
Copy
J
John fredrick
from Bengaluru, Karnataka
Sep 12, 2023
Report
Copy

Jio Dongle isn't activated in VW Taigun Topline even after 9 months of vehicle delivery.

I have bought a brand new Taigun Topline model in the month of January'23 at Volkwagen Apple Auto, Whitefield show room.

As promised by sales person, Jio dongle will be activated within a week after vehicle delivery but it is not activated.

I have personally visited to the show room, complained to the customer care and escalated over the email but of no use.

It is almost 9 months after purchase...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
samyamritha
Aug 25, 2023
Aug 28, 2023
This thread was updated on Aug 28, 2023
Report
Copy

Polo 2015 model infotainment system connection problem

Till May'2022 I was able to connect my phone with car via Bluetooth and all the functionalities worked properly. Later that year my phone getting connected with car, but when I attend call via handsfree from car receiver not able to hear my voice. I have complaint the same to authorized service center, I don't know what they did now I am not able to connect my phone itself....
Helpful
Found this helpful?
1 Comment
Report
Copy
S
samyamritha
Aug 25, 2023
Report
Copy

Polo 2015 1.2 Highline petrol infotainment issue

Till May 2022 I was able to speak via handsfree with my polo car by connecting my phone via bluetooth. later I was not able to speak, but other functions got worked properly, in the last service I told the authorized service center to check the problem. I don't know what they did now I'm not able to connect any of our phone with car. Even not able to enable carplay....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Anith M
Aug 8, 2023
Report
Copy

ABS Sensor Complaint Repeated-Volkswagen POLO

Address: Thiruavlla,Kerala

Hi
This is a repeated complaint for my VW Polo.ABS sensors of the car is not at all reliable.Company is not looking for any permanent solution of this repeated complaint.I have changed my sensors more than 10 times.Last time i raised complaint on 2021 in this forum and it was resolved by VW.
Here again my ABS sensors have gone faulty which will be real safety issue for my travel.
My car registration num is KL03Y7878.I...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Adi_Shubham
from Lucknow, Uttar Pradesh
Aug 8, 2023
Report
Copy

Urgent: Escalation of Ongoing Fuel Injector Issues and Unprofessional Behaviour of GM-Lucknow

Dear Team,

I hope this email finds you well. I am writing to express my deep concern and disappointment regarding the persistent issues I have been facing with my Volkswagen Ameo DSG and the unsatisfactory response from your team, particularly the Workshop General Manager- Saroj Das: Lucknow, U.P, India; for my car number UP27AJ0303 (Owner Name: Premwati).

I have been a loyal customer of Volkswagen for the past...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
syedimranabdul
from chennai, Tamil Nadu
Aug 4, 2023
Aug 7, 2023
This thread was updated on Aug 7, 2023
Report
Copy

Car damage by RSA from Volkswagen

Hi,

Our Car was break down at home, so we have booked Road Side Assistance from Volkswagen to take the car to volkswagen show room for inspection and service assuming the car will be safe rather giving it to outside RSA people which was less cost than volkswagen. Volkswagen team had sent two old people who had no basic experience in handling the car. They didnt know to apply hand brake will coming out of the car and slide...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
dsraksh
Jul 20, 2023
Report
Copy

Volkswagen Mysore Road

Address: Bangalore

I got My Volkswagen Vento Serviced at Volkswagen Mysore road in July 2022 and in August 2022 only we detected that clutch plate Completely gone and Also Steel rack making Noise.

KA05MN4669

Do we leave our vehicle for maintenance or Do we Leave it so that these service centers can ruin our Good Cars so that we keep coming back to them for Replacement of Parts.

Horrible Service.

Repenting...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
niravbrahmbhatt2006@gmail.com
Jul 10, 2023
Report
Copy

Service is worst & done to create a problem to get financial benefit

Respected sir/madam,

I am from Gujarat.

I have visited Gandhidham service camp held on 25th September, 2022 by RAJKOT service center regarding service of my Volkswagen ameo GJ 18 BG 3931.

Instead of better results I have faced some problem creating in my car which were not earlier present before service like,

-Bonnet handle & cable by which bonnet can be opened was perfectly well...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
niravbrahmbhatt2006@gmail.com
Jul 10, 2023
Report
Copy

Service is done to create a problem to get financial benefit

Respected sir/madam,

I am from Gujarat.

I have visited Gandhidham service camp held on 25th September, 2022 by RAJKOT service center regarding service of my Volkswagen ameo GJ 18 BG 3931.

Instead of better results I have faced some problem creating in my car which were not earlier present before service like,

-Bonnet handle & cable by which bonnet can be opened was perfectly well...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
G
Gauravsing Girase
Jul 8, 2023
Report
Copy

Feeling cheated and frustrated after purchasing the VW car

Address: 4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East, Mumbai - 400099

Hello,
I'm Gauravsing Girase. I purchased VW Virtus, Petrol (Topline), Reg no: MH12UW6122, Chasis no: MEXK22D2XPT000971, Engine no: DTB088502 in the month of Dec 2022 from B U Bhandari, Shivaji Nagar, Pune (Moved to Hadapsar area now).
From the beginning, I am facing a lot of issues with my car.
Firstly, after a few days of purchasing the car, I started facing the issue of noise from the engine. The vehicle was handed...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
B
BlackPolo97
from Secunderabad, Telangana
Jun 19, 2023
Report
Copy

Parasitic Company built on swindling customers

Despite reaching out to the company on various platforms and calling customer care innumerable times, we are stuck with a car that broke down completely after the service and a second repair. We’ve now received a call listing more parts that may need to be replaced at full cost. And offers to buy a new car. This is how VW dealerships work in India- damage good cars, sell parts at full cost and profit! Customer relationship managers that...
Helpful
Found this helpful?
Write a comment
Report
Copy
L
Lawprofakash
from Greater Noida, Uttar Pradesh
Jun 18, 2023
Jun 23, 2023
This thread was updated on Jun 23, 2023
Resolved
Report
Copy
Resolved

Shaking Steering wheel when braking, no resolution

Address: 39/3 39/3, SITE 4, INDUSTRAIL AREA SAHIBABAD, GHAZIBAD BACKSIDE OF HOTEL COUNTRY INN, SAME LANE OF PARAS DAIRY? Uttar Pradesh

I bought the Taigun in January 16 2023 and had faced steering shake while bearing since the beginning. Reported the issue twice (at 1000 km) and specifically asked for resolution in the 7500km vehicle check up on 16 June 2023. The Service Advisor at Sahibabad Service Station (Manoj) didn’t respond to my calls saying that the network is not good. I initiated the calls while the vehicle was with them. I even WhatsApp the issues in detail...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
BlackPolo97
from Secunderabad, Telangana
Jun 16, 2023
Report
Copy

Car broken down completely after Service

From the time I’ve posted here first, the car has completely broken down. The EPC and ABS lights are on. We sent a fully functioning car for service and this is the state now. This is a safety issue. Volkswagen customer care has been very rude and trying to bully us into replacing parts at full cost with no explanation at all to how the damage happened after service. They’ve lied about the issue and there’s no mention of it in the service...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Jamkash Vehicleades Kashmir
1
(83)
Exide Industries
1.6
(930)
Force Motors
1
(150)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR