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Volkswagen India Complaints & Reviews

www.volkswagen.co.in

3.1

Updated: Jan 22, 2025

Complaints 2195

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Good! Volkswagen India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Volkswagen India step up their efforts to fully resolve all complaints 👍

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Address: Ramani cars private limited - trichy

I purchased a new vehicle two month back. (5/6/2022) Within two months the car had a brake related issue. and this car brake is also failing and abnormal noise (I need to push the break beatles more than normal). I was informed by the car service center. The service center guise is not understand my problem. and this guise does not listen to my words.and this guise telling the same story. all the tigune have abnormal brake noise, brake beatles...

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May I sue u why u have cut extra charge...

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Address: sulekha .A mahima, veruvally bhagom ,kayamkulam

I sulekha.A residing mahima, veruvally bhagom, kayamkulam, alappuzha, kerala, india owned by vw jetta having registration no kl-29-l-6699. I do my car's service regularly on vw showroom and all my services are done at authorised service centers only. On my last visit for 90000 km service in vw maradu show room, kochi kerala. The worst experience was happened, that was, on my request the replaced the clutch kit and break shoes and i paid 59000...

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Address: Bangalore

Dear support

Just before covid lockdowns following the diagnosis of 'coil' indicator in dashboard, we had got one injector replaced.

During lockdowns car was not used and now within 2-3 months of the car usage we have encountered same problem and service center has diagnosed for injector replacement.

The reason being cited is bad fuel quality but we have not used fuel from any other station than...

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Dear Sir/Ma’am,

Greetings!

I am Shivaji Ganesan M from Coimbatore. I purchased Volkswagen Polo Highline TSI - Petrol, on September 2021 from Ramani’s Volkswagen Coimbatore.

Vehicle Details:
Reg no: TN 38 CY 9796
Chasis no: MEXH 21600 MT 159221

On 28 August 2022, around at 22:30 hrs, after driving for approximately 25kms, car suddenly stopped moving at trichy road,...

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I have booked VW Taigun (TN 11 AY 6586) from KUN Volkswagen, Chennai on May 7th, 2022 and car was delivered to us on May 14th, 2022.

It was smooth ride for first 2 weeks than the issue started with Clutch. We encountered burnt smell from Vehicle Clutch on 2nd week after the purchase just before the first free service call from KUN Volkswagen.

We felt its weird for a brand-new car and even reported to the service...

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I gave my car for service and insurance claim on 16th July, 2022 and have not received yet, it was given to Whitefield, Bangalore center.

Their agents are not responding, after multiple follow ups they answer once and that too with arrogance and very vague answers like it will take months or parts are coming from Germany.

i am really worried about my car now....

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Address: Flat E603, Golden Magic Block, Brigade Gardenia, Gaurava Nagar

I am facing an issue where brake is making a metallic sound when applied at slow speed. I had complained about it during my first service, have visited the service center 4 times but there is still no resolution. Service center team is saying that VW representative is not responding on how to resolve the issue....

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Address: Old airport road kodihalli hal Bangalore

I have given my car to the service centre and almost spent a lakh and still my car is not serviced properly and it's been a month and the problem is not solved and service people are not responding properly and still my car is in showroom with any proper update . I don't understand still how many days would they take to deliver a car ....

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Hello sir,
My car no. GJ08AJ9501 is at your Mehsana workshop and the amount to fix is something around Rs 150000. Why should I pay this much amount of money in just 4 years or just 70000 km. when we had service done just on 16/07/2022 at your Ahmedabad workshop.
Pls resolve our issue as soon as possible. Pls see if you can do something for us because the amount charged is too high for us. Thank you....

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Address: Mody Volkswagen, medhipatnam, Hyderabad

Hi Team,

On (29th july) I purchased a vw Virtus tsi from mody Volkswagen medhipatnam Hyderabad, vim number is MEXE22D22NT001865.
Unfortunately, the vehicle has not been satisfactory because it is pulling left side while driving and it's very dangerous and i already took the car back to the work station on the same day of delivery and mechanic inspected my vehicle and agreed they told me the problem comes from manufacturer...

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Address: Porvorim

Customer car was over speeded and hitted to the tree with full car damage and now the company is offering to just repair the car at the cost of customer insurance claim. Its been 5 days no one is bothered to approach and to resolve, even the HR is just unreliable with not giving a proper response and kept the things all on paused by saying wil call in 5 mins and it's been 48 hours for this conversation but no response and list bothered. #volkswagen_goa...

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Address: Porvorim north goa

Car was hit to the tree at a speed of 100kmph by the Volkswagen company driver while taking to the car for servicing and company is not giving any satisfactory response, niether company is bothered to approach the customer and it's been 3 days till now...

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Address: NAGAON ASSAM INDIA

Dear Volkswagen
I purchased VW Virtus 1.0 TSI Topeline (Red) on 29th June 2022 from Guwahati Assam, India Dealer. And as informed, I was supposed to visit the dealer on 31st July 2022 for my first servicing. This servicing is named as “Swagat”. The first welcome Servicing. But I have a different experience to tell on the very first day.
On 2nd week of July, I got a call from the VW service centre Guwahati regarding my first...

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Address: Gilani Khan Rd, topsia near landmark Kolkata

I bought Volkswagen Polo in 2016 and had to change all ABS sensors in the period of 2018-19. Now in 2022, I see this errors again and the service people are seeing open circuit and it might be damaged. I have to send my car again for this fault. Normally you expect 40000 km to 50000 km for the life time. I am very much upset and I am wondering what engineering Marvel this car is?
Kamaraju...

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Serious mental harassment at the hands for Elite Motors ( VW Center) situated at Bangalore. Our Vento has been terribly mismanaged during the service in last month. Right after this multi-clucth got serious problem and they are not taking any responsibility.

Our vehicle was serviced in month of June'22 in Elite motors at Hosur Road in Bangalore. After a chase up for close to 1 month we got our vehicle back and supposedly fixed...

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Guys, recently 2 months ( April end )back I had done yearly service of my polo gt Tsi 2014 petrol . Even though it’s 8 year old, my car is only 45k kilometer run . I recently went for outstation trip around 200km away from mangalore and had issues with loud noise from engine side and changed the water pump . As there was no vw service Centre, I got it done from local car shops and then to my shock I found out that the engine oil was too...

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Address: Kannur

On 17/08/21, We made a purchase of a car from volkswagen showroom kannur branch. The make and model of the car bought is
volkswagen polo model (candy white)
Km driven -4600 km
Registration -KL18AA5701
I regret to inform you that, the vehicle that I bought is not giving satisfactory output and is not as it was expected to be.
*We are totally frustrated with the repeating problem regarding the ABS Sensor...

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I draft this mail for a request for a duplicate invoice copy of my VW Vento, 2011 model 1.6 l Diesel Highline car.
I require my car to be re-registered to Chennai from Hyderabad. I have taken the NOC from Hyderabad and submitted it to my Chennai RTO Office. They now ask for the car's invoice to analyse the then price of the vehicle to prepare the tax amount here. And to my bad luck, I have miss placed it.
I tried mailing the...

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I purchased a car at the end of May with a registered number PB02EH6839.
But still original RC not issued yet
(Not available on digital platform too )
Local Volkswagen people are trying hard to get my RC
But RTO is not responding...

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