Claimed

Volkswagen India Complaints & Reviews

3.1
Updated: Jan 22, 2025
Complaints 2195
Resolved
1323
Unresolved
872
Contacts

File a complaint to Volkswagen India

Having problems with Volkswagen India?

File a complaint and get it resolved by Volkswagen India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Volkswagen India reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
BlackPolo97
from Secunderabad, Telangana
Jun 15, 2023
Report
Copy

Car has broken down completely following service visit

Address: Secunderabad, Telangana

From the time I’ve posted here first, the car has completely broken down. The EPC and ABS lights are on. We sent a fully functioning car for service and this is the state now. This is a safety issue. Volkswagen customer care has been very rude and trying to bully us into replacing parts at full cost with no explanation at all to how the damage happened after service. They’ve lied about the issue and there’s no mention of it in the service...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
deepika haresh
from Mumbai, Maharashtra
Jun 14, 2023
Report
Copy

Virtus 1.0 tsi highline mt - new car tyre burst

Dear team
I'm writing this email to bring to your notice the recent incident that took place
We had recently brought Volkswagen Virtus from your esteemed company’s dealer in Andheri West in the last week of March 2023, unfortunately within 2 months after buying the car on 3rd June while driving at rational speed considering the Mumbai traffic conditions the driver side tire busted and the car went out of control and hit a...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
SudheeshN
from Mumbai, Maharashtra
Jun 13, 2023
Report
Copy

Quality Issue in Taigun

My brand new Taigun (22BH5249D), purchased 8 months back breakdown in the middle of the road that too during peak hours leading inconvenience to general public and myself. The vehicle was run just 7939 km. It took 10 days for the service centre (Mody VW, Thane) to service the vehicle and charged ₹20491.00 as cost of spare and service charges for faulty clutch plate.

Is the quality of VW Taigun is so poor that the clultch...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
dsraksh
Jun 11, 2023
Jul 20, 2023
This thread was updated on Jul 20, 2023
Report
Copy

Bearly a month after service Clutch plate n steering rack Damaged

Address: Volkswagen service Mysore road

I got My Volkswagen Vento Serviced at Volkswagen Mysore road in July 2022 and in August 2022 only we detected that clutch plate Completely gone and Also Steel rack making Noise.

KA05MN4669

Do we leave our vehicle for maintenance or Do we Leave it so that these service centers can ruin our Good Cars so that we keep coming back to them for Replacement of Parts.

Horrible Service.

Repenting...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
dsraksh
Jun 11, 2023
Jun 16, 2023
This thread was updated on Jun 16, 2023
Report
Copy

Just after a month of Service Clutch and Steering rack problems started

I got My Volkswagen Vento Serviced at Volkswagen Mysore road in July 2022 and in August 2022 only we detected that clutch plate Completely gone and Also Steel rack making Noise.

Do we leave our vehicle for maintenance or Do we Leave it so that these service centers can ruin our Good Cars so that we keep coming back to them for Replacement of Parts.

Horrible Service.

Repenting Buying a Volkswagen...
Helpful
Found this helpful?
1 Comment
Report
Copy
V
Vinayak339
from Hubli, Karnataka
Jun 10, 2023
Report
Copy

4months old Taigun broken

Hi,
I have taken Taigun MEXJ22CW6NT033205 on Feb 2023 from Kumar Motors Hubballi.
4 Months old driven 8168km got broken in middle of Bangalore traffic. Went to Elite Motors Electricity banglore. Service center says clutch plate got worn off and quoted 35K.

I am not understanding 4months old car clutch car worn off. Chep product is used in VW Indea cars then.
Totally unacceptable....
Helpful
Found this helpful?
Write a comment
Report
Copy
B
BlackPolo97
from Secunderabad, Telangana
Jun 9, 2023
Jun 12, 2023
This thread was updated on Jun 12, 2023
Report
Copy

Sabotage or shoddy service?

Address: Secunderabad, Telangana

After sending the car for routine service and being told it was functional and no further advice for service/repairs, we noticed the car suddenly developed a very bad starting problem. To the extent it wouldn’t start after stopping at traffic signs. We send it for repair, and we’re told the throttle has malfunctioned engine wiring is severely damaged. The car has not been driven at all- how can such major damage happen suddenly and with...
Helpful
Found this helpful?
3 Comments
Report
Copy
K
k.arun kumar
from Delhi, Delhi
Jun 6, 2023
Jun 7, 2023
This thread was updated on Jun 7, 2023
Report
Copy

Passat Coolant oil leakage not yet resolved

Address: apple auto pvt ltd

Hi this is Arun from bangalore I have passat highline 2019 model. I'm repeatedly coming across the issue in the coolant oil tank leakage and not resolved yet inspite of giving multiple times to fix the issue (spent 4.5 lakh). After changing the head and all the engine work vehicle was fine for 3 months and again its started. Now the dealership is not able to understand why this is arising continuously. Otherwise the vehicle is very good in...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Swamy_M
from Bengaluru, Karnataka
Jun 4, 2023
Jun 7, 2023
This thread was updated on Jun 7, 2023
Report
Copy

VW Virtus - 2022 TOPLINE model New car Third break bulb failure

Am highly disappointed with the purchase of NEW Virtus 1.0L AT from VW.
I bought Virtus 2022 model 1.0L TOPLINE TSI AT (Regd No : KA01MZ3604) on Apr 16, 2023 and right after 5 days of delivery started seeing "Third brake bulb failure" Notification very randomly. I have provided all the proof of issue and given the car for service 2 times already to "Apple Auto Pvt Ltd, Whitefield, Bangalore '' and they couldn't even find out the root...
Helpful
Found this helpful?
1 Comment
Report
Copy
G
Gagandeep Dhingra
from Phagwara, Punjab
May 30, 2023
Jun 7, 2023
This thread was updated on Jun 7, 2023
Resolved
Report
Copy
Resolved

Pathetic experience with VW India

Address: 204, Guru Harkrishan nagar, Phagwara

Hi,

This is regarding the pathetic experience I have been experiencing with the VW center in Jalandhar India, Registration number of my car- PB37K0707, chasis number-: MEXE22D24NT003665. I have been facing issues with my VW Virtus Topline since the 2nd month I purchased it.

Firstly the AC had several issues and driver side was not functioning properly also there were serious water leakage issues from the AC...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Aswin_ak
May 29, 2023
Jun 7, 2023
This thread was updated on Jun 7, 2023
Resolved
Report
Copy
Resolved

Taigun - Clutch failure in just 11K kms.

I am Aswin Kumar, Resident of Chennai,
In the month of August, 2022 I bought VW Taigun High line MT.
Vehicle Number : TN45 CB 5419

The reason I opt for Volkswagen, for its quality, safety and reliability of car.

But on the contrary, while I was driving in Highway I felt some clutch problem so I took the car to the nearest showroom. They have checked and updated me that the clutch plate is burnt...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
A
Ajeesh Solomon
May 19, 2023
Report
Copy

My vehicle complaint about Taigun

Sir
I am an owner of the vehicle Taigun GT 1.5. My vehicle no. is KL02BQ4367 and i am residing at kollam, Kerala.
I am a catholic priest and it was my great desire to own a Volkswagen vehicle. December 2022 i bought Taigun GT model. After first month onwards there was a problem from clutch and i visited the showroom and informed the issue. Other than service, thrice i visited and informed the issue. But they couldn't fix the...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajababu K
May 16, 2023
Report
Copy

Volkswagen Taigun - Topline 1.0 TSI AT - ISSUES

Auto Engine start-stop activated/deactivated is not functioning properly. - Service Center technicians are unable to fix this issue and I was also told this cannot be fixed for 2022 Taigun vehicles.

Vehicle Details:
Registration NO: TS07JT6226
Engine No: DTB067865
Chasis Num#: MEXF22CW6NT029029

Thank you,
Rajababu K
Mobile: +91-[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Arunprasath Sekaran
May 15, 2023
May 22, 2023
This thread was updated on May 22, 2023
Resolved
Report
Copy
Resolved

Ameo diesel service issue and quality of the spare parts

Hi,

With due respect and facts, I would like to submit my grief and hardships faced after purchasing a VW vehicle.

In 2016, I purchased a VW Ameo (high-line diesel) car, Rightfrom the start o[censored]sing the vehicle I have been facing severalperformance & quality-related issues. In this regard, I have contacted the VW service center several times, and on every service, I was promised that it was rectified, but I...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjay singh harmu
from Ranchi, Jharkhand
May 7, 2023
May 12, 2023
This thread was updated on May 12, 2023
Report
Copy

Ac system

Address: Harmu housing colony Ranchi

I have purchased Volkswagen Vento TSI in 2016 . It’s spares parts are too costly and too less durable. Huge repair cost due to poor quality spares parts. Recently after running 25000 km it’s ac system started problem and not cooling properly. Service centre gave estimate of ₹10000. Volkswagen should take care of its brand. It’s quality of Soares and it’s cost has no relation and now ac system can’t run fro 25000 km even.
Volkswagen...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
Manu Pandey Lucknow
from Lucknow, Uttar Pradesh
May 5, 2023
May 12, 2023
This thread was updated on May 12, 2023
Report
Copy

Unreliable cars ever after routine scheduled maintenance

Address: Volkswagen India

Spent close to 1.2 lakhs on routine service. Got all 4 ABS sensors changed at 30, 000 kms. Painful episode - They kept failing one after other. Got stuck on road for coolant leakage within a week of service. Got Flywheel changed for a whopping 70k.

The ABS sensors again have stared to fail now. Got one of them changed to somehow move. VW Service says that the wheel bearing is also gone.

Kindly assist . It has...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
sharmaashwani473@gmail.com
May 4, 2023
Report
Copy

Warranty issue

I have purched Ameo car tredline 1.0 model petrol in[protected]. But when i visit service centre then i got to know that my car is out of warranty….according to the documents it would be till[protected]…. But in delears record it shows feb. 2019 date of delivery…..i have contact lots of time in volkswagen customer care mumber. But no resolution from company’s side….the dealership from where i purchase this is closed now….so please...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
RMSubramanian
May 2, 2023
May 12, 2023
This thread was updated on May 12, 2023
Report
Copy

No Response & Service Complaint

Address: KTC Nagar , Thoothukudi - 628 002

My Volkswagen Cross polo hand over to Madurai Ramani Car Service Center at 23.04.23 . But pickup my phone and no response in Ramani Car Service Center - Madurai . Many time any spare is not available in service Centre Madurai, So Worst Service Backup . I feel can i purchase ? Volkswagen Brand Car ?

Kindly rectify and Response immediately

Thanks and Regards,
M.Subramanian
Cell :[protected]...
Helpful
Found this helpful?
1 Comment
Report
Copy
J
Jibin Balachandran
May 1, 2023
Report
Copy

Vehicle Breakdown twice within 1 month of purchase

Hi,

My vehicle Volkswagen Taigun 2023 model Topline (Registration No: KL07DA8998) from EVM Volkswagen Maradu (Cochin) and delivery was taken on 6th April 2023 from EVM Volkswagen after running for just 8 days (617KM) broke down at Palakkad on 13th April 2023 and had to be towed away to Thrissur Phoenix Volkswagen service Center. After 13 days vehicle was delivered back on 26th April 2023 (838KM) and service engineer assured...
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: D12A, New.73, 3rd Street, Sector 1, Ambattur Industrial Estate, Ambattur, Chennai, Tamil Nadu 600058

I had given my vehicle for yearly maintenance service along with few complaints like vehicle vibration and heavy noise. I have asked the service advisor to first come up with both the service cost and the estimation for repairs(If any required). So I said based on the appx estimation I will decide hoe to take it forward.

At first place, without even getting my consent he directly did general service as said it would cost around...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy