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Volkswagen India Complaints & Reviews

www.volkswagen.co.in

3.1

Updated: Jan 22, 2025

Complaints 2195

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1323

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872

Good! Volkswagen India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Volkswagen India step up their efforts to fully resolve all complaints 👍

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Address: Bengaluru

The rear Wiper of the newly purchased Volkswagen Taigun was found defective and the complaint was registered 70 days ago . The issue is still not resolved and no Communication as to when the issue will be resolved...

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Address: PALAM VIHAR, GURGAON

I am having a Polo GT Model 2017 DL2CAQ3357 in which I faced some gear shift issues on 7th October. I immediately drove the car to the VW Service centre Behrampur Road, Gurugram. On reaching the service centre, a test drive was done but no issues were found. But still the service centre has updated the system settings which took almost 4 hours and the car was handed to me. On driving back, I again faced the same gear shift issues and called...

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Address: 201, PRABHADHITHYA MAHAL,91/B, BESIDES CHURCH,, 2nd Street, VENGALARAO NA

To,

PPS MOTORS PRIVATE LIMITED / Volkswagen India team

Dear PPS Motors Team,

I would like to bring to your kind notice that the following inconvenience caused by your Somajiguda Sales tem and Not resolving the issue since last 4 months

Placed the order for Taigun Automatic mid variant with Automatic foldable ORVMs.

But delivered the vehicle with out Automated ORVMs(...

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Address: 49B/3B, PONNAGARAM , TUTICORIN

Last week October 4 2022, I sent my car to Tirunelveli Ramani cars company service center for Bumper internal damage, Steering rotating noise, Brake noise & Engine noise problem while driving. But still steering unbearable noise and brake noise. I felt bad that I have again the same problem. I am
upset with this service.

I paid INR. 19888/-
Additional
Insurance Claim - INR. 15000/-...

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Team Volkswagen India,

I would like to bring to your notice a fraud committed by your employees by delivering a faulty Taigun Car to me that is running at an average of 4.5 Km/litre.
I purchased a Taigun Highline 1.0 from Noida (Viraj Automobiles), all relevant documents attached for your reference. I live in Kanpur city and have been using the vehicle in this city. I purchased it from Noida because of the lesser waiting...

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I've brought the VW Taigun 1.0 car and given it for annual or 15, 000/- KMS service but didn't resolved the complaints. Also, not responsive or not skilled labour, after service getting the car performance got down....

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Address: Pune

I did one mistake that I choosen Ahmednagar service center for my accidental car repair. It took almost more than 3 months to handover my vehicle but after 2-3 days I observed multiple issues like alignment, pending work and all.

Can I register complaint against consumer right ? As I already paid 2 lakhs for repair and it's just a waste of money and time for me.

This is very bad experience i had in my entire...

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1. My name is Sujith S, owner of a Volkswagen Polo 1L MPI Comfortline petrol. I have purchased the above mentioned vehicle on Mar 2021 from Volkswagen Ahemednagar, Maharashtra.
2. My car completed 14k kilometres and did its first service on Mar 2022 from Volkswagen service centre Nashik. Now I am facing an issue with the paint damage on the bonnet of the car since last 1 month. The paint has been damaged on the bonnet in different...

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Clutch pedal stops working while driving.
Sits down automatically and doest come up.
Been to service centre twice and they have changed master and sleeve cylinder twice and still no improvement.
Again facing same issue.
Bad diagnose system...

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Hi,

My polo GT tsi vehicle number : tn45ca6905, facing engine warning lamp glowing issue from the day of purchase.
I have purchased this vehicle on Jan 13 2022 from ramani cars Trichy.
Now the vehicle is in ramani cars Trichy workshop. I am not getting proper update on vehicle status.
Please help ASAP.

Regards
Kaarthy.g
[protected]...

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Need immediate attention from Service Station at Ahmedabad who have held my car since past 9 days for some weired noise from front. No remedy till date, not sure will it be resolved or not...

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Address: Hyderabad, Telangana

Hello Team,
I have booked Volkswagen Taigun 1.5 Ltr GT Plus on 04/08/2022 at Volkswagen Deccan Mody Uppal branch and got a quotation of 20, 38, 200/- on road.
The sales person Shiva and Ashok convinced me a lot for booking this vehicle at 20, 38, 200/- by saying they kept very less margin with dealer price just to sent the vehicle to the market.
I have called them multiple times before delivery confirmed on the price...

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Address: Volkswagen Mysore Road 26/2 & 27/2, Kenchanahalli Village, Kengeri Hobli, Mysore Road, Bangalore - 560059

I have bought Taigun TSI Top end model on NOV 2021, since then I am facing issue with driver seat window glass and the Volkswagen team hasn't fixed it yet.

Issue description:
The driver seat window doesn't work well. If the window is closed and when I try to slide down the window and again try to slide up, it doesn't slide up immediately. It slides up halfway and sides down automatically, this happens twice every time...

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Address: Mumbai

Hello,
My loan got completed 2020 March . Still not received the NOC. Facing the difficult time to transfer the car .
I got to know the financing company is closed now .
Please help me the NOC.
I have been mailing at CustomerCare.[protected]@vwfs.com, But no response received till now.
My car registration: KA03MV5502
Email : [protected]@gmail.com...

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Address: Autobahn vidyavihar (kurla)

I paid advance for 2 year service package and key (roughly around 32000) i have recently purchased my car and i did tell them that my transfer is in process, but after paying then they were not ready to give invoice on my name, so i asked them to refund the money on 17th September, which they said ahould be done in 8-10 days, today is 28th September and still they have no update and excuses like HOD is not there, cheque will get signed, more...

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Address: Apple Auto , White Field , Bangalore

Dear Sir/Madam,
I gave the VW Vento Desiel vehicle at VW Apple Auto, Whitefield due to a water clog problem on 18th June 2022.
The Service Advisor advised the need to replace the wire harness part and placed the order for the part.

So far NO ETA for the part availability and insurance was not waiting since its an unknown time. I need the vehicle to commute purpose.

Neither Apple Auto service centre...

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Dealership Name: Volkswagen Whitefield apple auto
Vehicle number: KA 03 MY 5342

After following up for 3 months the said service center is not providing me the duplicate invoice copy of my vehicle.
I have lost it and now required while transferring vehicle to another state.

Please don't mark this as resolved after just redirecting to said dealer
This is another complaint I'm raising as you...

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Address: Ahmedabad VW Automark Motors Service Center

I have Zero depreciation cover on my HDFC Ergo Motor Insurance policy, even after that I was asked to pay 20% painting and 10% salvage charge.
The VW workshop inflated the bill and said that insurance company is not paying, so you need to pay.
I ended up paying 10015/-
After meeting with insurance people, they waived off the painting charge and still asked me to pay 10% salvage charges.
They are yet to give me...

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Address: ATCO Colony Road, 1st Street, 18/2, 100 Feet Rd, Near Near Thillaiganga Nagar subway, Thillaiganga Nagar, Alandur, Chennai, Tamil Nadu 600016

On 13th Sep 2002, i have handed over my car of rectifying/correcting the minor scratches done by the VW Alandur service center during the Full General Service. They have requested 2 days of time and i have granted the same.

To my surprise, On 15th Sep 2022 @3.555pm, i have received a call from service representative and i was told that my car met with an minor accident inside service center while engaging the car in 1st GEAR...

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Address: IMPERIAL AUTOMOBILE, ADITYAPUR INDUSTRIAL COMPLEX, ADITYAPUR, JAMSHEDPUR. SERIAIKELA KHARSWAN, JHARKHAND

Website: Volkswagen India

I have a VW Vento Highline, petrol from Sep 2019.
I have been servicing the car at Imperial Automobiles, Adityapur, Jamshedpur, Jharkhand.
I had contacted the service dealer - Mr Krishna on 03 Sep 2022, for a date for servicing. No date was given DESPITE MULTIPLE CALLS.
I have also complained to VW site on 06 Sep 2022, including E mails, and whatsapp. No response has been received.
VW, IMPERIAL AUTOMOBILES is...

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