[Resolved]  Voltas — Ac cooling problem

I have made a request to short out my voltas Ac cooling problems on 23 May, 2023 with request number [protected] (another [protected]) .
The Voltas Company did not short out this problem but they closed my request three times. I called many times to the service provider center "Raj Engineering Corporation Gorakhpur" but they are not giving any proper response and showing very unprofessional behavior. My AC has a five-year comprehensive warranty. Finally, on Jun 11, 2023, the engineer said that we have to replace the compressor and gave the order for the compressor on the same day. However, they did not replace it yet (14 days passed).
Due to this bad service of Voltas, my family and I disturbed mentally and financially. I lost nearly more than 10 Lakh.
Please do the needful.
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Jun 24, 2023
Complaint marked as Resolved 
I have made a request to short out my voltas Ac cooling problems on 23 May, 2023 with request number 23053102533 (another 23060514712) . The Voltas Company did not short out this problem but they closed my request three times. I called many times to the service provider center "Raj Engineering Corporation Gorakhpur" but they are not giving any proper response and showing very unprofessional behavior. My AC has a five-year comprehensive warranty. Finally, on Jun 11, 2023, the engineer said that we have to replace the compressor and gave the order for the compressor on the same day. However, they did not replace it yet (14 days passed). Due to this bad service of Voltas, my family and I disturbed mentally and financially. I lost nearly more than 10 Lakh. Please do the needful.
Voltas customer support has been notified about the posted complaint.
 
1 Comment

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Dear Dhananjay,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards,
Voltas Online Team

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