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3.6
Updated: Mar 25, 2025
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AC not working-No response from service centre
Voltas AC Authorized service not satisfactorily as commitment by authorized service centres
no response

Voltas reviews & complaints page 3

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V
vishal bhati 8425
from Faridabad, Haryana
Apr 20, 2024
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I install my ac on dated 20/04/2024 which is purchase offline. My installation Charge is 5000 rupee is that a relevant price for installing a Ac if not please help me to claim my amount
Apr 24, 2024
Complaint marked as Resolved 
Nothing and they close it without any communication
Voltas customer support has been notified about the posted complaint.
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    M
    Maizy
    Apr 20, 2024
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    Brand new A.C leaking, requesting replacement

    Address: Sanath Nagar

    The A.C we bought through an enterprise is a peace of lemon and the tech. who installed doesn't seems to be a professional in what he does.

    The tech blames the A.C is damaged and we received the broken one and enterprise through which we purchased is blaming Voltas and the Voltas the sales manager isn't answering our calls at all, this is so ridiculous.

    Never expected this from a company like TATA....
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    M
    MOHAMEDAZIM M KAKIWALA
    Apr 8, 2024
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    voltas complaint status update [id: 3421294]

    Address: juhapur, ahmedabad

    Hi,

    Please find attached below reply from voltas care, but the person assigned is not picking up the call and the complain is still pending. No person/customer care executive is available to resolve my complain.

    "Greetings,

    Your complaint has been forwarded to Voltas Ltd. customer service. You should receive a reply from the company representatives within several days.

    Please login...
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    M
    MOHAMEDAZIM M KAKIWALA
    Apr 5, 2024
    Apr 8, 2024
    This thread was updated on Apr 8, 2024
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    service request no 24032707397

    Address: Juhapura, Ahmedabad, Gujarat

    Hi
    Find below reply received from voltas care after escalation.
    Dear Customer,

    This is w.r.t to your escalation on our Website for your request no [protected] and sincerely regret for the inconvenience caused to you in this regard.
    We have escalated your concern to our manager as detailed below. Our team will connect with you soon and we assure you that your concern will be addressed to your satisfaction.br...
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    S
    saurabh kumar verma
    from Pune, Maharashtra
    Apr 5, 2024
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    All weather window ac

    Address: k 295, Tyagi vihar,AWHO, Sharda nagar, LUCKNOW 220002

    Have purchased two above acs on 03/6/23 & 16/11/23 obviously on irreparable breakdowns of previous 2 similar acs not more than 5 years old.
    Now the ac bought on 03/6/23 has broken down, your reps sent by you on informing customer care number [protected] could not diagnose the problem. It is not clear whether there is aproblem with the cicuitry or with the compressor.
    This is leading to loss of trust in your product in my mind...
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    A
    Aadil2626
    from ANGUL, Odisha
    Mar 26, 2024
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    AC Horizontal swing not working

    On 23rd March 2024 I installed this AC and the team checked and it was fine, the next day I realised that this AC also has horizontal swing features as it has 4 direction air flow.

    I tried to turn on this feature but the horizontal swing is not working...
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    D
    Darshan Deshbhratar
    Mar 1, 2024
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    Complaint against Voltas visi cooler

    I had purchase New Voltas visi cooler last year. It was giving problem just in a week of delivery. Many times the engineer comes but the problem not solve. After 5 to 6 months I got replacement of the product. But the same problem was given by the other machine. Again many times engineers come and go but the problem ont solve...
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    V
    V anvesh
    Feb 25, 2024
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    Ac not cooling since purchase of 10 months

    This is second time giving complaint for same problem
    Registered mobile number [protected], [protected]
    Complaint number [protected]
    Please find the attachment for all service details
    Since I purchased I am always in trouble about ac cooling .I am 1000 Percent sure that I received a damaged product because my ac not even done cooling for 10 days in 1 year since my purchase, I need replacement immediately or repair...
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    S
    slakshmi50@gmail. com
    Feb 23, 2024
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    Warranty copy requested

    Address: 28/22,1st st., gill nagar, Choolaimedu

    I lost extended warranty copy for my Voltas split ac bought through viveks t nagar in 2019.. I have sent several emails to customer care voltas. But no response till now. Warranty expires on 26.02.2024. Your technician refused to service it without the warranty copy. Please help me by sending me warranty copy.bill in the name of super enterprises, Chennai
    Bill no…SIN16_00801820 st 26/02/2019...
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    S
    Subam29
    from Murudeshwara, Karnataka
    Dec 21, 2023
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    AC is not working and need urgent replacement

    Address: Murudeshwara

    I strongly recommend addressing the persisting issue promptly, despite numerous service attempts and extensive communication with Voltas and Pai International service teams. After over 15 services, urgent replacement is imperative to resolve the problem effectively....
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    K
    krupa.k.pande
    from Hyderabad, Telangana
    Dec 4, 2023
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    Damage of my AC during Service

    My AC flip was damaged during the service by Voltas Engineer, and I have been informed that it will be replaced as order needs to be placed by the technician, it's been 3 months I have been following up but there is no response from Voltas customer support.
    My AC is under Extended warranty, and I see there is never a response from Voltas Customer support when we reach out regarding the damage caused by their technician during service.br...
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    V
    Vamshi/M
    Dec 1, 2023
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    Voltas beko repair

    I have raised a complaint about my refrigerator on 23/11 and I received call on 24 from technician saying he received complaint about AC. I again raised complaint on 25th and from that day onwards I have called 6 times to customer care people they give technician numbers or say they will make their senior call back which never happens. I have received local agency number who in turn gave me technician number and from 25th he keeps saying...
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    S
    satish898
    Nov 11, 2023
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    Persistent issue with voltas beko dishwasher

    I hope this message reaches the concerned authorities at Voltas. I am writing to express my dissatisfaction and frustration regarding the ongoing issue with my Voltas Beko dishwasher.

    On September 11th, I lodged a complaint about a malfunction with the dishwasher. However, despite the passage of time, a technician's visit after four days, there has been no resolution to the problem. This prolonged delay in service is not only...
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    D
    Donsiva
    Oct 27, 2023
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    Service

    Address: Chennai

    I book for voltas ac service 1week before but the customer care person told technician come on 24 hours but still not came customer care person telling somany reasons really very very worst customers service in voltas waste of time worst worst worst...
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    S
    srilakshmirestbar
    Oct 25, 2023
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    Chest freezer

    Dear Sir,

    We bought a Voltas cooler for our business on 31.10.2022 form Andhra Refrigeration company, but it is not working from the day 1, then immediately contacted the sales persons and Voltas team, they took almost 30 days for Installation of the product and resolved the issue after so many follow ups.

    After that again Lot of complaints from the product, and we lost the entire business because of Voltas,...
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    A
    Azad Bansal
    Oct 20, 2023
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    Not Response from Voltas for servicing for AC.

    Address: PO. KANTABANJI

    I am book online service, my booking request number is [protected] issue by Company on dated 17.10.2023. But they are not response .

    One person (service team member) call me & visit complain point. he say me i will come tomorrow and solve the problem but he did not come. i am calling many time to service head but could not pick & disconnect my phone .
    he did not call back....
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    D
    dpgomes
    Oct 18, 2023
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    Window AC

    Address: Mumbai

    W/AC under warranty. Since purchase, the AC has stopped working 3 times and has been serviced 5 times. The first complaint was registered within 3 months of purchase.

    This is my WORST EXPERIENCE in using W/AC for the past 50 years....
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    S
    surinder pal singh bachher
    from Mumbai, Maharashtra
    Oct 18, 2023
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    Pcb problem service issue

    Dear Sir/Madam

    Thanks for your reply and for sending a person to my home for the above request as I have mentioned earlier.

    But I want to state that the said PCB was also not working properly. It may have some defect in the said PCB product and also not compatible with my said AC as said and confirmed by your representative/Engineer having name Mr. Sachin (Mo -[protected]).

    Sir, Voltas company...
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    S
    surinder pal singh bachher
    from Mumbai, Maharashtra
    Oct 15, 2023
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    Ac pcb problem

    I have purchased voltas ac 1.5 ton from croma in 08/11/2021, and it has
    1+4 yrs extended warranty, my ac is having problem of pcb, your technician has visited and told us it will be replaced in 2 working days, but still there is no update from voltas, waiting for a positive reply and pls get it done asap...
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    S
    surinder pal singh bachher
    from Mumbai, Maharashtra
    Oct 15, 2023
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    Ac pcb problem

    Address: 703 JIMMY TOWER2 PLOT NO 19/22, SECTOR 18, KOPERKHAIRANE, NAVI MUMBAI 400709

    I have purchased voltas ac 1.5 ton from croma in 08/11/2021, and it havs 4 yrs extended warranty, my ac is having problem of pcb, your technician has visited and told us it will be replaced in 2 working days, but still there is no update from voltas, waiting for a positive reply and pls get it done asap...
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