[Resolved]  Voltas — service request no [protected]

Address: Juhapura, Ahmedabad, Gujarat

Hi
Find below reply received from voltas care after escalation.
Dear Customer,

This is w.r.t to your escalation on our Website for your request no [protected] and sincerely regret for the inconvenience caused to you in this regard.
We have escalated your concern to our manager as detailed below. Our team will connect with you soon and we assure you that your concern will be addressed to your satisfaction.

Name : Ankur Thaker
Designation : Area Service Manager
Phone : [protected]
Email : [protected]@voltas.com

Regards
Voltas V-Care

Try to connect with Mr Ankur, but unable to get any response and their service provider is not picking up the phone calls.
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May 9, 2024
Complaint marked as Resolved 
complaint was resolved on 30/04/2024. part replaced.
Voltas customer support has been notified about the posted complaint.
Apr 08, 2024
Updated by MOHAMEDAZIM M KAKIWALA
Contact cool Way Refrigeration no response
Contact voltas escalation manager Ankur Thaker no response
Contact Voltas Gujarat service head manager Mr. Shankar Patel no response

I think they are playing with the sentiments of customers.
 
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