Voltas Complaints & Reviews

Hi,

I have raised a service request on 10 September regarding parts and it's 1 month now no update .
Worst service by voltas . The service center also delaying everytime you call.

Complaint no.- [protected]

My split AC error E2 problem my mobile number [protected]

Company is working on zero transparency .companies persons is not ready to e mail yo own statement which is saying verbaly.
telling a lie continuously .i said sent me mail .reply no we talk only telephonic not on email.

I purhased Voltas Split AC (Inverter IDU - 1.5 Tonne Serial Number: 4553130B22BC19128) on 03rd April 2022. I refurbished in August 19th but now in September, my product not cooling and within 6 months, the product breakdown 2 - 3 times. I want a replacement or refund of the product. I dont want to repair it again.

Problem is same as Leaking in outdoor body

My Mob. No. [protected]

It's been 3-4 months I am not getting any service from voltas regarding my ac's display and I am facing rude replies from other side it's been very unpleasant behaviour till date there is no proper solution to it

I have recently purchased and installed 2 Voltas 5 star inverter air conditioners in our apartment in Kochi, Kerala State. Both machines have the same issue, namely the temperature is not being controlled to the desired setting. I normally set the temperature in the bedroom at night at 25 Celsius, but the room gets so cold that I ended up with a bad case of bronchitis. The other ac in the dining room has the exact same problem. I am able to measure the actual temperature in the room with a digital thermometer and can easily demonstrate the problem. I suspect this is a design defect in the machine.

Ac not cooling from more than 2 month but response and behavior of service center is very ridiculous.

I bought a Voltas air conditioner from Lulu Shopping Mall, Kochi on August 10, 2022. It was installed in my flat by the service team New-tech Cool Solutions next day. I was out of station for a couple of weeks since then. When I came back and checked it was found that it is not cooling. On my complaint, the service team checked and informed me that the connection was not done properly by the installation team. Previous team was asked to make it right, but after checking, they reported some board complaint. The board is to be replaced and so they ordered for it, promising to replace it within 4 working days.

After 4 days, on Monday September 19th, when I checked with New-tech Cool Solutions, they are asking me to wait another 7 days. I checked with Voltas, and they are also saying the same thing. I am fed up with their service. It is a brand-new unit and when it is found faulty, they have to replace it.

Sir maine Voltas Ac 17sept 2022ko kharida tha jo pure 1month bhi nahi chala aur khrab ho gaya maine Voltas customer care no p call karke 3 bar complain bhi karvai h but koi respons nahi aara h

I bought Voltas AC from Star AC Noida Sector 9 in August last year. Since the purchase of AC I have been raising complaints of issues as one or the other component of AC keeps having faults and failures. The service people have completely damaged my outer unit while trying to change defected fan. My AC still keeps giving F9 error every 3rd day. Today the indor unit had sparking and smell of wire burn from indoor unit is constant. Please replace the airconditioner before some mishap happens due to the third grade quality product from Voltas.

Product under warranty . Refrigerator light not working . past 6 raised multiple complaint with the manufacturer . POOR RESPONSE

Dear Concern,

I have Voltas AC with Model No 4552371A19DC10878/4512436D19DC11424 with Date of Invoice[protected] is not working / even not Cooling Pls check and resolve this issue

Part not available from 15 days getting 2-3 days on each contact. Contact them 4th time.
My window AC under in extended warranty, purchase on 21st.June .2021 and I have AMC service afterthat no any benefit...
I've registered complain on 29 August 2022, after that visit worker and came, but not sort out window AC problem as cooling issue .against complaint on 03/09/2022 repeat visited worker in home, and told that change for part ordered part for this AC to change the part, after that did not get any response in 15 days after that i contact them for status got anther 3 days waiting for another 3 days did get any response from their side.. .
I'm totally disappointed from Voltas company service... afterthat many times complaint same problem again and again...

My voltas ac not working good cooling and our area authorized service partner name is jai mahakal enterprises (gstin:09cdlpr7620b1ZF) address is mm85, GF01, ankur vihar.loni.ghaziabaad.pin code-201102.
Not good behaviour sirvice man.not good behaviour this center head.not my problem solve long time.not good technician this center.plz solve my problem this center not solve my problem long period &extra charge also given

I purchased a Voltas AC on 18 Aug 2021, my AC started less cooling on 6 or 7 Aug 2022, so i registered a complaint for service using voltas customer care number, on 10th august technician visited my house to check the AC, they removed AC from window and put on floor and started checking after checking they found GAS leakage problem and they told me that they have to take AC to service center, i told them it is ok for me but i need it as soon as possible. they told me that they cannot take AC on bike so pickup vehicle will come to pickup the AC and technicians went back to service center. AC was lying on floor i waited few hours no one came to pick the AC. In between i got a call from an other AC technician(Note : i donot know how he got my number and how he knew that i need my AC repaired) and he asked me if i registered a complaint for AC i told him yes, he said he is coming to repair, i said ok, he told me my AC has coil problem coil is to be changed he replaced coil and charged me 10000 rs, i paid 10000 rs i had no problem in paying because i just wanted my AC to be working because my kids cannot sleep without AC. after AC was repaired i got call from same voltas technicians who didnot came to pick my AC, they asked me if AC is repaired or not, i told him yes AC is repaired, they said ok and i received a message job done by third party.
My AC was under warranty still i paid 10000rs i had no problem.

Service Request Number : [protected]
AC Serial Number : 4011378B21GE09327

But again my AC started problem on 7th sept 2022, i again filed a complaint to voltas, technicians visited my house on 10th sept 2022, they told me that my AC donot have original coin installed, so they told me that they have to discuss with the head, they went back to service center and gave no response, i donot know if they will repair my AC or Not, i am still waiting for their response. i donot want to pay 10000rs again and again for no reason

New Service Request Number : [protected]

This is regarding the constant problem that I have been facing from the past 15 - 20 days. My service request number is [protected] . The quality of the service done by the engineer is pathetic this time. On the first visit, engineer came and told us that the condenser coil needs to be replaced. After waiting for 10 days and constantly calling, the engineer came to replace the coil that cost me Rs 2000. Even after this, ac was not working. On calling him again, he then said there was an issue with PCB and it would cost even more money (Rs 1500) to which I agreed. Now today he came and fixed the PCB but ac is still not working, he has marked the request resolved but i am still facing problems. I am fed up of calling him again and again and him doing nothing about it. To say the least, he has worsened my ac condition. It has now been 15 days and the engineer coming at my place is not trustworthy and trained to fix my issue.
Also I came to know that the parts that he fixed/replaced were under warranty but they still took Rs3500 from me and gave me a fake job report stating that this is the bill of 1500. I constantly asked for the bill of condensor coil that cost me Rs 2000 but have still not received it. I request that strict action be taken against such brands as they take advantage of customer and mentally harass them.
I want strict action taken against Voltas and my Ac be fixed/ replaced along with the amount that was taken

I am also attaching the constant mails that i have been getting from them that issue will be resolved but still no action taken.

I had bought 1.5 ton AC of Voltas in May 2020 through Amazon. Before summer of 2022, i called in Voltas for service of my air conditioner and to my surprise the engineer asked me to pay almost 10000 rupees as he mentioned that the oil in the coil has leaked and had to be replaced. I paid the amount and they changed the coil, serviced the AC and refilled the gas, however, i had multiple issues with my AC post the service and i had raised multiple issues related to water inflow, no cooling. Again on 11 September 2022, i raised another request of AC not cooling, however, again the visiting technician asked me to pay 4000 rupees for another service and gas refilling. The service partners that Voltas has empaneled are no less than money sucking leaches instead of helping the customer.

I demand compensation from Voltas for the time and money that has been wasted so far. Also, the kind of product that they have sold to me

I purchased 1.5 ton Ac in April 2022.
It stopped cooling within 6month I raised complaint on 23/08/2022. Technicians came and said they need to replace a part which will come within 2-3days.
It’s been 09/09/2022 they part is not arrived no follow ups.
I wish I could not have purchased this product I could bought a cooler than this.
I would say voltas team sucks in every customer aspect they are ruining tatamis brand value.
Don’t buy anything from this company.

A complaint was registered on 31/08/2022 regarding non cooling with request no. [protected]. A technician visited on 01/09/2022 and told us cooling coil needs to replaced.

Even after 10 days, still complaint is pending. Service centre is not showing any interest to fix this problem.

I complain to customer on 31 august22 to voltas for not cooling ac and my complain is done on 8 september22 after 9 days but ac is not giving coolin air after repair of ac . voltas is giving very poor service i am frustrated from service and giving you 1 star my register mobile no is [protected].
My complain is [protected] and service manager no is[protected] please send tomorrow engineer to see my ac