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Voltas Complaints & Reviews

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Updated: Dec 4, 2024
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Voltas reviews & complaints page 2

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V
vish9317
from Noida, Uttar Pradesh
May 18, 2024
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Voltas AC Issue

Dear Voltas team,

We purchased the AC but within 2 years the gas leaked and the way the technician refills the cooling gas, At a 16-degree temperature it is like a 30-degree temperature.
Feels like the service is very cheap.
I never saw the cooling gas in Voltas cylinder it appears to be an unbranded cylinder and we do not know whether they are putting appropriate amount

I would recommend consumer...
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Address: Shankar Vihar ,Bank Colony ,Krishna Nagar

My water dispenser was not cooling for which first complain was registered on 23 april, 2024 Req id [protected]. The technician visited and told that there is some problem with the Compressor. He promised to return in a day or 2, but there was no followup. I tried to call the service center, but phone was not attended. On 4 th may the issue was escalated but still no response from service center Req no.[protected].. On may 5th I recieved...
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Rahulrajpoot226
from Alwar, Rajasthan
May 16, 2024
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For providing old and used PC parts

Address: Shree Ram Aircon(Voltas Service Senter),6FGQ+M4P, Unnamed Road, U.I.T Colony, Bharatpur, Rajasthan 321001

Am writing to bring to your attention an issue with the recent service provided for my Voltas AC unit, purchased from Singhal Electronics on Samochi Road, Kherli, Alwar, on June 26, 2020.

A few days ago, the AC started showing a 36 error code. Upon contacting customer care, a technician visited and diagnosed a technical fault with the PC. Subsequently, on April 27, 2024, another technician, after receiving the replacement PC,...
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V
vishalbehel
May 12, 2024
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Voltas 1.5 Ton 3 Star AC

Address: H.No. 264, Ground Floor Sector-10A, Near G.D. Goenka Public school , Gurugram, Haryana, INDIA, 122001

I have bought new 1.5 Ton 3 star vide Invoice DW15 dated 7/4/24. The AC was installed 10/4/24 by the Voltas team despite being defective as it was showing e-1 Error at that time. We noticed this error for 3-4 days and filed the complaint. Voltas Engg. attended the complaint and found the defect in PCB, the PCB after repair was installed. We wanted to replace the unit at that time but as a TATA Brand we gave a chance but the E-1 error again...
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K
kunalpuri
from Noida, Uttar Pradesh
May 11, 2024
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purchased voltas ac recieved damaged outdoor unit

I have purchased Voltas non-inverter 1.5 ton Split A.C from

Dealer - Star Airconditioning Address: Shop No. 6&7, K.R Sharma Complex, Gejha Road, Bhanghel, Sector 110, Noida UP (201304)
Purchased On Date: 18th April 2024
Delivery Date: 19th April 2024

Outdoor Unit Detail:
Model: VOLTAS CU 183 Vectra Elegant
Serial number: 4513368D24BA04001

Indoor Unit Detail
Model:...
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S
sweetpeetu
from Delhi, Delhi
May 10, 2024
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Address: North Bengaluru, Nelmangala

I have ordered Voltas 245V Vectra Plus from amazon on 1 st May 2024. I received the product from amazon after good delay of 7 days ( even being a prime member) on 7th May and now I am waiting to get it installed . It’s already 72 hours and customer care is not able to get a technician for AC installation. I contacted their customer care and even escalated the matter to their higher manager but no go. Can I get someone to help me with my new AC installation
Voltas customer support has been notified about the posted complaint.
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    K
    Kamalesh Acharya
    from Kolkata, West Bengal
    May 8, 2024
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    defective installation of outdoor unit of 1.5 t split ac

    Address: 26A, First Rosd, East End Park, Kalikapur

    On 27.04.24 I purchased one VOLTAS Inverter 1.5 T Split AC from CROMA Kalikapur Kolkata. On 29.04.24 AC was installed by VOLTAS Technician but the outdoor unit was installed on parapet wall of the roof wrongly facing it inside. Due to this hot air is directly blowing to my one room on the roof and also affecting plantation in the roof. Same night I called the Technician over phone and requested him to reverse the face of outdoor unit. He...
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    R
    Rajan8184
    from Pune, Maharashtra
    May 5, 2024
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    complain against authorized dealer heera refrigeration & air co. (pn. no.9764447868)

    Address: Lohegaon

    Dear Sir/madam,

    My complaint is against Voltas Service Request Number:[protected], which is still not resolved and today when I called Mr. Sunil Jadhav phone number [protected] and tried to inquired about my complaint he is not responding to my calls and not providing any solution.

    I have then tried reaching the person who installed the AC for the 1st time he picked my phone and demanded Rs.300/- as service charge...
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    J
    J S Reddy
    May 5, 2024
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    Brand New AC Not cooling since purchase

    Brand new voltas AC not cooling raised a complaint 3-4 times technician is coming and washing nets and going, when we ask about not cooling they are saying we can't do anything, this AC cools like that only, even we keep at 16 also we are not getting cooling...
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    V
    vithall
    from Mumbai, Maharashtra
    May 4, 2024
    May 4, 2024
    This thread was updated on May 4, 2024
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    Address: kukatpally - Hyderabad 500085

    Voltas Support,
    I had a very bad experience with the Voltas AC and also technical support.
    I raised the case 4 days back and it was assigned to a mechanic, The Technician never visited to fix the issue after the 4-day complaint was closed as fixed.

    Please find the screenshot for your reference. Total respect and trust on TATA products gone for toss.
    Voltas customer support has been notified about the posted complaint.
    May 04, 2024
    Updated by vithall
    last week I tried to reach out to support, no option was available, multiple service requests were created it is going different address, AC stopped working last week till now my issue has not been resolved
    .
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      During the last service on April 16th, 2024, I filed a request for the replacement of the external unit motor. It has now been more than two weeks, and I have not received any updates or information regarding the delay or expected date for the change of parts. With the scorching weather and temperatures rising, it has been very difficult for me to carry out my daily tasks and duties. I request you to please look into the logistics of your...
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      H
      Hari.Jaya
      Apr 29, 2024
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      Address: 13/240, PALLIKOODATHAN COLONY, Palacode, dharmapuri 636808

      Very poor customer service, Voltas 1.5 Ton billed on 24th April in Sathiya Agencies, but still Votas has not installed the AC. No proper response from Votals service engineering team.
      Voltas customer support has been notified about the posted complaint.
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        @
        @ankurcons
        Apr 22, 2024
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        I raised service request number [protected] on 31st March, 2024 as the AC was not able to do cooling.
        Technician visited and suggested replacement of cooling coil as it was getting repaired and gas filled every season/year and g service center placed order for the problematic part at their end. However it has been 3 weeks now since the issue was raised and till now there is no proper update on by when the part will be replaced. Also the customer care representatives were not able to help and asked me to contact local service center from Voltage. I have been following local service center also personally from my end several times and not getting update on by when can the ordered part be provided/fixed. I also asked to fix the current part if replacement part is not acquired by them but still no action has been taken. The calls to service center also go unanswered several times.
        Looking for either quick replacement or repair of the problematic part as Summers have come with temperature already touching 40.
        Voltas customer support has been notified about the posted complaint.
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          M
          Mohit2763
          from Jaipur, Rajasthan
          Apr 20, 2024
          Apr 20, 2024
          This thread was updated on Apr 20, 2024
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          Address: 84- JC Heights 5, 1st Floor, Hanuman Vatika 1, Heerapura

          I purchased Voltas 1.5 Ton 5 Star Inverter Split AC Model 2024, 185V Vectra CAR, White on 18th April from amazon (Invoice attached). Today when technician came for the installation, he found that Interconnected copper pipes 2 Nos are missing. When I check the item included in package, I found it that it was in the list but physically missing from shipment. (proof attached)

          After that I called Voltas Customer Care, they asked to raise request to get the missing part.

          Please help me to send the missing part at the earliest so that installation can be complete. If it is not possible, let me know so I can raise the request of return.
          Voltas customer support has been notified about the posted complaint.
          Apr 20, 2024
          Updated by Mohit2763
          Need resolution or refund
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            M
            Maizy
            Apr 20, 2024
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            Brand new A.C leaking, requesting replacement

            Address: Sanath Nagar

            The A.C we bought through an enterprise is a peace of lemon and the tech. who installed doesn't seems to be a professional in what he does.

            The tech blames the A.C is damaged and we received the broken one and enterprise through which we purchased is blaming Voltas and the Voltas the sales manager isn't answering our calls at all, this is so ridiculous.

            Never expected this from a company like TATA....
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            M
            MOHAMEDAZIM M KAKIWALA
            Apr 8, 2024
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            voltas complaint status update [id: 3421294]

            Address: juhapur, ahmedabad

            Hi,

            Please find attached below reply from voltas care, but the person assigned is not picking up the call and the complain is still pending. No person/customer care executive is available to resolve my complain.

            "Greetings,

            Your complaint has been forwarded to Voltas Ltd. customer service. You should receive a reply from the company representatives within several days.

            Please login...
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            M
            MOHAMEDAZIM M KAKIWALA
            Apr 5, 2024
            Apr 8, 2024
            This thread was updated on Apr 8, 2024
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            service request no 24032707397

            Address: Juhapura, Ahmedabad, Gujarat

            Hi
            Find below reply received from voltas care after escalation.
            Dear Customer,

            This is w.r.t to your escalation on our Website for your request no [protected] and sincerely regret for the inconvenience caused to you in this regard.
            We have escalated your concern to our manager as detailed below. Our team will connect with you soon and we assure you that your concern will be addressed to your satisfaction.br...
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            S
            saurabh kumar verma
            from Pune, Maharashtra
            Apr 5, 2024
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            All weather window ac

            Address: k 295, Tyagi vihar,AWHO, Sharda nagar, LUCKNOW 220002

            Have purchased two above acs on 03/6/23 & 16/11/23 obviously on irreparable breakdowns of previous 2 similar acs not more than 5 years old.
            Now the ac bought on 03/6/23 has broken down, your reps sent by you on informing customer care number [protected] could not diagnose the problem. It is not clear whether there is aproblem with the cicuitry or with the compressor.
            This is leading to loss of trust in your product in my mind...
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            A
            Aadil2626
            from ANGUL, Odisha
            Mar 26, 2024
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            AC Horizontal swing not working

            On 23rd March 2024 I installed this AC and the team checked and it was fine, the next day I realised that this AC also has horizontal swing features as it has 4 direction air flow.

            I tried to turn on this feature but the horizontal swing is not working...
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            D
            Darshan Deshbhratar
            Mar 1, 2024
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            Complaint against Voltas visi cooler

            I had purchase New Voltas visi cooler last year. It was giving problem just in a week of delivery. Many times the engineer comes but the problem not solve. After 5 to 6 months I got replacement of the product. But the same problem was given by the other machine. Again many times engineers come and go but the problem ont solve...
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