Voltas — Problem with new VOLTAS inverter AC

Website:

voltas.com

Dear Voltas team,
I purchased 2 new Voltas 1.5 ton inverter AC units from G.K Electronics,
west Patel Nagar, New Delhi, one of them is not working properly, it was installed on 29th May and worked only for 3 days the issue is with its cooling. Since 1st of June, it's not been working and I have complained about the issue to your customer service but till now I get no response from your side nor any technician visit. I am getting an issue with your new product within a week this is not acceptable if this of service I'm getting from your side don't want your product kindly make a replacement or give my money back, the Product of yours as it is of no use for me like this. I hope you can review it and check it as soon as possible.
I am hoping for a favorable reply from the side as soon as possible.