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Whirlpool India Complaints & Reviews

www.whirlpoolindia.com
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Updated: Aug 19, 2024
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Good! Whirlpool India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Whirlpool India step up their efforts to fully resolve all complaints 👍
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S
Sivapdy
from Puducherry, Puducherry
Feb 13, 2017
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Authorized service centre is unable to fix fault even after charging rs.8900/- after three visits

Address: 605008
Website: www.whirlpoolindia.com

My Whirlpool refrigerator which is just 23 months old had cooling fault and hence we logged service complaint to Authorized Service Centre M/s Perfect Cooling Systems, Puducherry on 25 Jan 2017. They visited on 25 Jan 2017 and changed the timer bimetal fuse and charged Rs.1900/- . Still the problem continued. Again on call they visited on 26 Jan 2017 and changed the stabilizer for Rs.3500/-. Still the problem continued. Again on call they...
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M
manujain86
from New Delhi, Delhi
Feb 10, 2017
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Whirlpool wash machine

Address: Agra, Uttar Pradesh, 282006

Its very worst service by whirlpool meri machin m koi problem nahi thi keval demo ki jarurat thi bas isi ka mujh se charge liya gaya service staff k dwara m aaj k baad kabhi koi whirlpool ka product nahi lunga...
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Amrit Malhotra
from Gurgaon, Haryana
Feb 8, 2017
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Whirlpool refrigerator - ff-350 elite repair complaint

Address: 110085
Website: Whirlpool customer care -call centre

As there was no cooling in the refrigerator, i registered a complaint with customer care vide complaint no. Dl[protected] on 24/10/2016. The technician from the authorized service centre visited and informed that :
1. The stabilizer is faulty and require immediate replacement. (Cost rs.1900/-)
2. Gas is choked and requires refilling. (Cost rs.1650/-)
3. Sensor faulty and requires replacement. (Cost rs.1650/-)
He...
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M
Madhav Changala
from Hyderabad, Telangana
Feb 8, 2017
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Whirlpool service is worst and their service partner and company is not responsibly behaving

Address: Hyderabad, Andhra Pradesh, 500090

Its fifth time rising complaint, First from this site.Actual problem is Defrost is not working properly, Called toll free number and raised complaint, They have sent one person, checked refrigerator and told simply sensor problem, it will cost 1700.. and mentioned 6 months warrently will be there.. so i paid total of 2050 rupees including 350 service/visiting charges. The bill gave in the name of "NEW COOL AIRCON SERVICES", when i asked why...
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S
sam_boy
from Delhi, Delhi
Feb 6, 2017
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Harassment by unnecessary calls

Address: New Delhi, Delhi, 110001
Website: whirlpoolindia.com

I have made a mistake of buying their washing machine some 3 years ago and paying its price till now firstly the product itself was problematic and got it replaced thrice even then it didnt worked fine for me so I stopped using it long back but I am getting calls on my number from their end for its amc from last 2 yrs despite making them clear every time that I no longer use that product and have no intention of buying any of their product...
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Kunal _Guha
from Kolkata, West Bengal
Feb 6, 2017
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AMC payment made on 21st November 2016 but no update

Address: East Singhbhum, Jharkhand, 831001
Website: www.whirlpoolindia.com

I have purchased AMC on 21st November 2016 for my my Whirlpool Microwave oven Solo from whirlpool India on behalf of that i issued a cheque which has been debited from my account 2 months back. But there is no update regarding AMC from the company. I have called many times but none where solved. Every time i put a request they neither revert me anything nor they are doing anything. I have the proper proof of the receipt which i am going to...
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J
jaheerdeen
from Chennai, Tamil Nadu
Feb 4, 2017
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Refrigerator(model No-13332) service not satisfied and not working

Address: 600058

Name-Jaheerdeen
Contact No-[protected]
Address,
No-2 Ramya flats,
perumal kovil 3rd cross street,
mannurpet, Chennai-600050

I purchased four years back whirlpool refrigerator(model No-13332)in vasanth &co padi chennai-600050.. Now it's not working, I Complaint on[protected] whirlpool service center(Sri ragavendra servicekaranodai, chennai-600067 .After i complaint they are came on (16.01.2017...
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LOKESH Sulibele
from Bengaluru, Karnataka
Feb 2, 2017
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New Unit

Address: Bangalore, Karnataka

This is my second mail and Complaint :
Today[protected] Finally technician told Mother board damaged. I spoken with his incharge, his telling the solution is change the motherboard and it will take 3 or 4 days. Not possible to give a New Unit.
Finally, I don't won't these service from whirlpool. I won't New Unit ( Inner ). Otherwise I will Go Another Company...
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L
Lokeshsulibele2017@gmail.com
from Salem, Tamil Nadu
Jan 31, 2017
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Bad service e

Address: Bangalore, Karnataka, 562129

I purchased one month back whirlpool A/C in Pai international in Indiranagar. Now it's not working, I Complaint on[protected] whirlpool service centre ( SR code = BG[protected]).
After 4 days, still I am not get the Any call or service. When I called service centre giving irresponsible answer and talking loudly.
This is service from Ur Company. Really very bad service. Really after whirlpool purchased I became BIG POOL......
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R
revasingh18@gmail.com
from Delhi, Delhi
Jan 31, 2017
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Top loading washing machine

Address: 110084
Website: www.whirlpool.com

The product is a fully automatic top- loading washing machine. The machine has been posing problems since purchase and I want my problem to be addressed urgently and satisfactorily.
As soon as the purchase was made at the respective store, I did not like it and I requested the authorities to have it replaced but the store executives denied any replacement by providing a statement that the product would not be changed after its shipping...
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C
CA Lalan Kumar
from Patna, Bihar
Jan 26, 2017
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360 bloom wash washing Machine

Address: Patna, Bihar, 800023

Due to poor quality of parts / defective technology in Washing Machine model, I have invited lots of troubles for me by purchasing 360 degree bloom wash Washing Machine. I purchase the referred Washing Machine on 16/03/2013. Just after passing of Warranty period of two years, its gear became defective. The Service Center people suggest me that in Service Center it will taken more than a month to replace it, so please get it repaired by our...
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R
revasingh18@gmail.com
from Delhi, Delhi
Jan 26, 2017
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I am complaining about my whirlpool top loading washing machine

Address: 110084
Website: www.whirlpool.com

Sir
This is in order to complaint regarding a washing machine I purchased on last diwali(2016) from your outlet Croma, Kamla Nagar, New delhi. The product is a fully automatic top- loading Whirlpool washing machine. The machine has been posing problems since purchase and I want my problem to be addressed urgently and satisfactorily.
As soon as the purchase was made at the respective store, I did not like it and I requested the...
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T
Trilock chand
from Patiala, Punjab
Jan 25, 2017
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Refusing cheque payment

Address: Chandigarh, Punjab, 160019
Website: Whirlpool washing machines

I repaired a washing machine from supreme electro-mech Pvt Ltd plot no 78 industrial area phase-2 Chandigarh. At the time of payment they are refusing to accept the payment through cheque and asking for penalty charges through cheque. They even don't return the defective material to us too.
The customer care executive Kavita .B don't have manners to talk with the customer. Please sort out problem or we have to file a consumer complaint....
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M
manishkumar.zh
from Pune, Maharashtra
Jan 19, 2017
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Refrigerator problem

Address: Patna, Bihar, 804451

Hi,

I am Manish Kumar from Patna, Bihar.
I purchased whirlpool refrigerator model[protected] IMFRESH PRM HC 5S,
Color - Sliver Bliss,
S. No - INC[protected],
Gross volume - 245 liters,
Storage volume - 218 liters.


In my refrigerator some time water moisture comming full body since 8 months back but till now I am not getting any help full response. I complaint several...
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T
Thara Rajan
Jan 16, 2017
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Complaint regarding whirlpool washing machine

Address: 680004
Website: www.whirlpoolindia.com

I may bring the following facts for your kind attention and consideration.

The washing machine did the best service for a very few months after i purchased the same during september 2014 and after that it ceased functioning several times within 6 months of purchase itself also within the warranty period. Unfortunately, the item does not function at all 100%, as it supposed to be, even after repeated repairs which have done...
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Delicia paul
from Bengaluru, Karnataka
Jan 15, 2017
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Fraudulent companies in the name of whirlpool

Address: 560025

I had problem with my whirlpool fridge. Got whirlpool service number from Google. They came and charged 3250 on Jan 3 2017 but still not serviced well. When I try calling them they inform about coming home to check but they never turned up. Please check fraudulent companies who are spoiling the whirlpool name. People beware of this fraud company. They are not worth it. They changed the board n sensor but still my fridge is not working. Kindly...
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A
ashusonu85
from Rania, Haryana
Jan 6, 2017
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Washing machine service center

Address: Kota, Rajasthan, 324005

Whirlpool service center at kalavati market, gumanpura, kota is worst service center i have ever seen.s/c engineer dosent konw about anything.their owner have no controlled their engineer.when engineer visit at home they told some charges and when equipment reached at service center their ower told some other charges, means owner cheated and their staff and himself behaviou r is not good with customer....
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A
anganabiswas
from Kolkata, West Bengal
Jan 4, 2017
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Replacement of refrigerator

Address: Kolkata, West Bengal, 700053

We have purchased a whirlpool refrigerator on 18th Nov'16 from Raipur Electronics - dealer(charu avenue). Ref-Neo FR278 ROY PLUS 4S SB, Model No. 20365, Sl. No. INA[protected], amounting to Rs. 21, 834.25. The fridge was installed on the same day evening. But on 27th Dec it was found that the refrigerator is not cooling properly and all food is becoming stale. We had reported to the franchisee as well as whirpool customer care on that very...
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arun_2911
from Chennai, Tamil Nadu
Jan 1, 2017
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Delivered Damaged Machine and no proper Response

Address: 600016

Dear Sir/Madam,

I have purchased Whirlpool Washing machine on 25th Dec'16. They delivered the machine on 25th Dec'16 evening.

Whirlpool representative came to our resident for installation and confirmed the machine is damaged.

For past one week we are following on this there is no response on this issue.

Please find the following details and provide the replacement ASAP.
br...
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babul_rita
from Noida, Uttar Pradesh
Dec 20, 2016
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Compressor warranty

Address: New Delhi, Delhi, 110019

Hello, I purchased a refrigerator from a Factory outlet for seconds in 2012. I was reassured by the seller that the only damage is a dent on the door and the full compressor warranty will apply. Now when I the refrigerator is not working and I filed a complaint with Whirlpool, they are saying that it is not 2012 but an old 2010 fridge in their records and they will not honor the warranty. Initially, they said that the warranty does not apply...
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