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Whirlpool India Complaints & Reviews

www.whirlpoolindia.com

3.5

Updated: Aug 19, 2024

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2438

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Good! Whirlpool India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Whirlpool India step up their efforts to fully resolve all complaints 👍

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Address: 500032

Website: www.whirlpoolindia.com

What the hell is wrong?
I have purchased Whirlpool 1 ton 5 star window AC via Amazon and was delivered in time. I have placed a Service request for installated and demo on 3rd May 2017 and executive assured that product will be installed within 24 hours. So far nobody has contacted, no update, poor quality of response/ service
Udaya Hanuman Reddy
Call me @ [protected]
Plot No 297, TNGOS COLONY, Nanakramaguda, Hyderabad...

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Address: 560067

Fridge is not working from the day i bought (29-apr-2017). With complain service request number: bg[protected] satisfaction code: 526.

Regarding to this service no. Technician from whirpool have tested fridge nd found there is defect in compressor. So technican to he will replace it soon but til now i have not receve any call or information from whirpool customercare

When will i get a replacemt?...

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Address: 560103

We bought whirlpool proton 240 litres refrigerator on 20th Apr'17. It was working fine till 25th Apr, only for 4 days.. after which the fridge stopped cooling.. we raised the issue immediately and a technician called us and asked us to send some snapshots on whatsapp. He told us the refrigerator will be replaced with new one. We received an SMS with SR no: BG[protected].

AFTER THIS WE ARE CALLING CUSTOMER CARE EVERY DAY BUT...

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Address: 700078

Website: www.whirlpoolindia.com

Dear sir,

I am, unfortunately, a customer of whirlpool.

Our refrigerator and microwave oven... Both are from whirlpool. So far, everything was good, till i had to seek the after-sales customer care service, which, as seems to me, is virtually non-existent.

Ten days back, my microwave oven stopped working all of a sudden. I, duly, called the customer care centre and i was referred to bsm global...

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Address: 122001

Hi,

I Had bought Split AC on 22/04/2017 but after several follow up my AC is not yet installed. Complaint No HR[protected]. yesterday i had wasted approx 4 hour time to chat with customer support team & Sr. Adviser Puneet but their is no solution and till now i had not received any call from service center also for AC installation.

Regards,
Pankaj Sharma
[protected]...

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Address: Thiruvananthapuram, Kerala, 695035

I had purchased a refrigerator from whirlpool abt 5yrs back which broke down 2 months ago. The service people after a lot of shouting from my side said that it was only worth rs 1500 as cap now...customers beware do not even think of buying such products.. gokulapalan trivandrum kerala...

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Address: Ghaziabad, Uttar Pradesh, 201009

Website: www.consumercomplaints.in/new_complaint

Dear Sir/ Madam,

Greetings of the day,

I, Indresh Kumar singh based in ghaziabad, (budh vihar, vijay nagar) bought my Whirpool double door 210 ltr. fridge 6 years back.
Till 30/03/2017 it was working fine.
I was very impressed and recommend to my 2-3 friends to purchase same and they purchased.

But from last 15 days what happened to me was a very pathetic experience from company...

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Address: Gurgaon, Haryana, 122016

My AC was taken for a compressor change in the evening on 21st April with an assurance that within one day it will be changed and sent. It is now the afternoon of 23rd April, after many followups no action or status has been received. on 22nd after 1500 hours the service engineer said it was being tested. At 1900 hours he said becase of electricity vuts the process was not completed and first thing on 23rd morning it will be fitted. Now since...

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Address: New Delhi, Delhi, 110048

Website: helpdeskindia@whirlpool.com>, magic_care@whirlpool.com

Sir, last year i have taken 2 years amc from 13/4/2016 to 13/04/2018 for my whirlpool window ac under their home care plan vide receipt no. Hp[protected] dt 12/3/2016. This march 2017 when i requested for ac service under amc their representative came but refused to service saying amc has been taken by company in mistake and is against the company policy and is not workable and u will get refund of entire money as my ac is more then 5 yr...

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Address: Kolkata, West Bengal, 700037

Website: www.consumercomplaints.in

Date of instalation : 14.06.2016
Receiver name : Ila Mondal
Job no- 9748
Model no- DMNAx1305L1
and my complain is the power guard was not working properly, plz help me as you can.

thanking you
ILA MONDAL
date of incident: 21.04.2017
mob no- [protected]...

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Address: 110096

I had purchased Semi washing machine Ace 7.0 dated on March 2016. but i felt bad when they using that product after one month it's created problem regarding washing motor stoped and after 15 min is running.i am so irritated this I gave complaint mechanic 6 times came, but went back without repairing, unfortunately same problem has happened now I never expected such services.
MY name is gaurav chauhan mob-[protected]
SR no DL[protected]...

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Address: 380007

For one complaint three time whirlpool ser. engineers are visited to repair fridge two time already collected service charges, third time they asking for ser charges. surprisingly they're not issuing payment receipt, customer care is not keeping our complaint record & officers are either not understanding or intentionally not responding....

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Address: Faridabad, Haryana

Res sir / madam
I am writing to conplain about the magicool window air conditioner, which i bought from your company on 17.05.2016. Invoice no.[protected] dtd 17.05.2016 (See the attached copy of the sales receipt).

This air conditioner was installed in my room on 17th may. We make use of it just for 10 days. On 13 feb 2017, one of your company's service representative came for 1st service. Before services ac was cooling...

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Address: Moradabad, Uttar Pradesh, 244001

Website: www.whirlpoolindia.com

I have purchased a whirlpool fully automatic machine on 30/03/2016 with 2yrs of warranty.but with in a 1 month i am facing problems in my machine and till now my machine got repaired for 6 times.so i don't want to use this machine and i want my money back of rupees 14000 and also rupees 2000 extra which i spend on petrol and loss my 10 days salary....

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Address: 500026

Whirlpool charged my INR 4000/- for replacement of Washing Machine (7Kgs) mother board, where the issue was one capacitor blown. Thereafter we did nto use the warm wash feature. now when we try the same the unit indicates the same time as for normal wash. when the technician is called he indicates that if not within 1 month they will need to be paid for the visit again.. and perhaps they may not have connected the heater button... but we...

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Address: Etah, Uttar Pradesh, 207001

मेरा फ्रिज पिछले 20 से 25 दिन से खराव है में कस्टमर केयर पर फ़ोन करता हू तो कहते है कि आपकी कंप्लेंट ओपन है और सर्विस सेंटर को फ़ोन करता हु तो कहता है कि कंपनी पॉट्स नही दे रही और...

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Address: Mumbai City, Maharashtra, 751018

Website: www.whirlpool.com

I bought a semiautomatic washing machine from a retail store named Raj Electronics in Bhubaneswar. In the first wash it started leaking at the time of draining the water. I lodged a complaint in the toll free number, to my delight the service guy came to me on the next day. He said there is a problem with a spare-part so I will replace it. He has taken the defective part with him and promised to come on the next day. I'm waiting since 30...

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Address: 121004

I purchased Whirlpool washing machine with 2 years warranty in Oct 2015. On 13 Mar 2017, machine stopped spinning and we registered the complaint at 1030 am. The call center person promised a visit in 24 hrs. We didn't recieve any call or technician visit in next 48 hrs. After repetitive calls on customer care number, we finally got the mobile number of whirlpool faridabad service center manager. Again after repetitive following up with him,...

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Address: East Champaran, Bihar, 845305

I am a your customer rahaul kumar my contact no.- [protected]
address-new sagar medical Ashram Road, Raxaul

after my complaints no PT[protected] not a final professed in your company
man come and visite & say your trabul is shuted 3 days but you man is not come 7-4-2017 to[protected] is not come and he gate a parts in my frize without share with me and gate visit charge rs -340 is gate solved my problem
...

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Address: Bangalore Urban, Karnataka

I have many Times to reach whirlpool customer care no.it's always busy.I may wait more than 10 to 15 mnts.it's 5 year old washing machine.since we never face any issues.recently from past three months machine is taking more time for washing clothes& water level is so low..request your engineer to visit for machine checking...

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