Winni — Didn't deliver, not doing refunds

Address: Online company
Website: www.winni.in

I ordered a cake on 8th May 2022, and chose the time slot as 6-10pm.
They didn't deliver, and they are saying they can't refund it too.
Can you please take action against them.
My order id is[protected].
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The exact same thing happened with me yesterday, May 8 2022. If there's a way to drag Winni to the court for refunds, we must do it. I have read way too many negative reviews

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