Winni — Different and Expired product delivered

Website: Winni

Dear sir/madam,

This is my ordered number :[protected]

I've ordered 4 items from winni.in website.

1. Blooming Insight Bouquet(10 Roses) - Rs 649
2. Small white teddy bear - Rs 249
3. Big Cadbury Celebrations- Rs. 299
4. Red velevet Heart shape cake- Rs. 849

But what i got delivered from the above 4 items is fully different which is not worth for the money.

Bouquet which i ordered with 10 roses instead of 10 roses they are given Bouquet with 5 roses.

Big Cadbury Celebrations- Instead of Cadbury Celebrations they have been provided 10rs Dairy milk contains 4 no's and 40 rs dairy milk contains 1 no.

Red Velevet Heart shape cake- instead of heart shape cake they have delivered some expired cakes which is in round shape.

When i called & asked many times to customer care people they are simply keeping hold for long long time & later informing sorry sometimes it happens the images which appear in website is not correct, it has been edited and we can't do anything about this & disconnecting. They are saying directly sometimes it happens sorry & all. No proper response from the customer care.

Its a hard earned money so feeling disappointing so thought of approaching here.

Can you please do the justice please.

You can find in the attachment of the snap which i ordered & what i received both in the attachment.

I've sent mails also with images but no response from them

Please help and support for the order places in Winni.
+2 photos
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Feb 15, 2021
Updated by Ricky Kartiz
Different and Expired Product Delivered
 
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