Winni — Faulty promise and not delivering products on time

Address: No.103/5, Ground Floor 60 feet road Doddanekundi, Kartik Nagar, Marathahalli Bangalore - 560037 Opposite to State Bank Of India Karnataka, India
Website: www.winni.in/contact-us

Hi - I have placed order with Winni.in twice. They mention that they will make the delivery on time and the promised date. They twice did not deliver the product and if you call them for details they just say that it is with the courier and we cannot do anything. They refuse to cancel and refuse to refund the money. They promised Rakhi delivery by 20th and now they tell that it can’t be delivered before 23rd. Post Rakhi what will one do with the rakhis. I tried to talk to them and they said we cannot do anything about it. Can you guys please help. Initially they promise a date and they delivered after 1 month and even now they are not taking any action. Please help
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Aug 21, 2021
Updated by Shreya321
The order amount is 848 rupees and please help to get the refund!
Aug 25, 2021
Updated by Shreya321
Can the consumer forum take actions against them please. They delivered it yesterday 3 days after rakhi and it is in a very very poor condition. I will attach pictures.
 
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    No.103/5, Ground Floor 60 feet road Doddanekundi, Kartik Nagar, Marathahalli Bangalore - 560037 Opposite to State Bank Of India Karnataka, India
    India
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