| Website: www.winni.in/contact-us |
Respected sir/madam, i have ordered a cake through https://www.winni.in/ website on[protected] around 1.30pm and the payment for rs.599 was done through netbanking. It was mentioned that the cake would be delivered in slot 3pm-9pm the same day.
But the item was not delivered and they have sent the message for item delivered. The also marked the order status in website as order completed. I tried to contact their support team and they weren't giving me the contact number of delivered person. They were not supportive. Also i tried to contact them through different media's like phone, facebook, instagram. I didn't get any update.
Even on 30th may i again contacted them and they didn't give me any proper update. Later i could find from the instagram page that they are fraud. I would like to complaint against them and would need help on this. I am hereby attaching the chat records done on 29th and 30th of may and the order details.
Kindly help me with getting the refund and to take proper action against this website so that nobody would be decieved again.
Thankyou
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