Winni — no delivery, no refund

The worst customer service ever. I placed an order on 15th august for express delivery in 3 hours knowing the receiver would not be home later during the day. But the delivery was attempted at late evening. The person didn't call me (Sender) and returned back the order. I tried contacting winni continuously for 4 consecutive days but they said they will attempt the delivery without informing me about additional charges.
Today, i rang them up again and the executive told me that they will not refund the amount, instead will charge me extra for re-attempt of delivery.
# service, # people. Please avoid this website
Was this information helpful?
No (0)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint