Winni — Order Delayed/Customer Care Rude/ Fraud-paid for express delivery, not delivered on time

Ordered On Aug 11, 2022 09:15 AM
Order ID:[protected]
Grand Total:Rs. 1, 147
Delivery Mode : Express Delivery [Aug 11, 2022 - 10 AM - 2 PM]
Ordered
Aug 11, 2022 09:15 AM Awaiting Fulfilment
Aug 11, 2022 09:17 AM Processing
Aug 11, 2022 12:23 PM Ready To Ship
Aug 11, 2022 12:25 PM Out for Delivery
Aug 11, 2022 12:29 PM
Order not delivered as I write this complaint (6 PM)
I paid extra for getting order delivered before 2 PM, they did not, cusomer care was very very rude and said we dont guarantee anything